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I got my invoice today - just waiting for the phone now :(

03 Jul 2010 09:12:35 Hong Kong Shipment In Transit.
 
i got my invoice today also (5th) so what does this mean in terms of shipping? should i expect it soon? im still on the infamous...

03 Jul 2010 09:12:40 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:33 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:40:25 Shenzhen Shipment In Transit.
01 Jul 2010 23:51:24 Shenzhen Shipment Collected From Sender.

is there a problem with the tracker for tnt?
 
I'm in the same position.

Just called TNT and they say there's a delay. It's now going to be Wednesday before it arrives
 
Just got my invoice. Phoned tnt and they said it would be here on the 7th. Should have been here today! Gutted.
 
did they mention where the parcel is stuck?

They did - but I didn't catch it properly.

I had to re-arrange delivery to my work address so they're calling back within the hour (we'll see if that happens!). I can ask again then.

All a bit rubbish really. I mean these are delivery services - it's what they do for a living and it'll mean a week from China. I could have driven it quicker than that ;)
 
I'm in the same position.

Just called TNT and they say there's a delay. It's now going to be Wednesday before it arrives

Wednesday?? God TNT are incompetent.

Why not tomorrow?

Sounds like TNT worldwide has taken a couple of days off to celebrate 4th of July.

Are there any courier companies any good these days? After the farce of my Snow Leopard pre-order arriving a week after launch via Royal Mail, and now TNT using the 'slowest route possible' option, I'm wondering who are any good.

What makes it worse is that I ordered on the 16th directly from Apple and it now won't arrive til Wednesday, whereas a workmate ordered one from O2 on Friday and it's out for delivery today.
 
Invoice received, status "sent" (as of the 2nd) but no tracking number (information being updated by carrier) and estimated delivery has gone from 7th to 17th. Wtf!?
 
I'm in the same position.

Just called TNT and they say there's a delay. It's now going to be Wednesday before it arrives

can you copy and paste your tracking info please, has yours updated to arnhem yet?
 
can you copy and paste your tracking info please, has yours updated to arnhem yet?

Not updated yet.

03 Jul 2010 09:13:41 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:59:53 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:15:00 Shenzhen Shipment In Transit.
02 Jul 2010 03:29:35 Shenzhen Shipment Collected From Sender.
 
What makes it worse is that I ordered on the 16th directly from Apple and it now won't arrive til Wednesday, whereas a workmate ordered one from O2 on Friday and it's out for delivery today.[/QUOTE]
i ordered mine on the 15th and still havent got it!!:mad:
 
What makes it worse is that I ordered on the 16th directly from Apple and it now won't arrive til Wednesday, whereas a workmate ordered one from O2 on Friday and it's out for delivery today.
i ordered mine on the 15th and still havent got it!!:mad:

I once, a few years ago, had a delivery of a Mac Pro not turn up on the day I was told it would be delivered. I'd had to take a day off work and when I called in the afternoon to be told by the delivery company that it wouldn't be delivered cos the driver hadn't been able to find my address, even though their trucks drive up and down my street all day, and she admitted he had my contact number and a mobile phone but came up with the classic line "although they all carry mobile phones, they are not obliged to use them".

The cheery suggestion was that I take another day off work and she would make sure the driver had directions this time. This was on a Friday and I protested so much I got a special Saturday delivery even though she'd insisted this wasn't possible.

I saw the truck arrive on the Saturday and the driver gave the Mac Pro box and the Cinema Display a good few kicks as he unloaded it.

Anyway, I sent a mail to Apple saying I knew it wasn't their issue, but they might want to take this complaint into account when deciding on couriers to use as it could damage Apple's reputation, and I got a swift e-mail apologising and giving me a £50 refund.

I might be tempted to drop another complaint on similar grounds to Apple saying TNT have buggered up this delivery too, so please review using them or get them to improve service and see what happens.
 
same here. ordered 15th 11.50 pm

:EDIT

05 Jul 2010 13:41:20 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:53 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:58:35 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:24:25 Shenzhen Shipment In Transit.
02 Jul 2010 04:15:53 Shenzhen Shipment Collected From Sender


no comment...
 
Just got an update!!!

Date Time Location Status
05 Jul 2010* 13:32:07* Arnhem Hub* Shipment In Transit.*
03 Jul 2010* 09:12:55* Hong Kong* Shipment In Transit.*
02 Jul 2010* 17:00:00* Shenzhen* Incorrect Transit Times In System, Possible Delivery Delay.*
02 Jul 2010* 14:58:35* Hong Kong* Shipment Received At Transit Point.*
02 Jul 2010* 12:43:00* Shenzhen* Shipment In Transit.*
02 Jul 2010* 09:24:38* Shenzhen* Shipment In Transit.*
02 Jul 2010* 04:22:12* Shenzhen* Shipment Collected From Sender.*
*Summary */* input screen

what does this mean?*
 
05 Jul 2010 13:53:54 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:52 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:58:35 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:24:12 Shenzhen Shipment In Transit.
02 Jul 2010 04:12:03 Shenzhen Shipment Collected From Sender.


I cannot even tell you how much I dislike TNT. I never had any good experience with them. Apple should switch to UPS, FedEx or maybe DHL.
 
yeah! Status update:
05 Jul 2010 13:49:29 Arnhem Hub Shipment In Transit. Hope it arrives tomorrow.
 
This is screwed up, my latest info on applestore.bridge-point.com, do these people know what they are doing? Tracking number still doesn't work!


Shipped to XXXXXXXXXXXXXXXX, GB 01 Jul 2010
Estimated Delivery Date (Subject to change) 15 Jul 2010 (Subject to change)
Current Delivery Status In Transit to Customer - Shipment on Schedule 07 Jul 2010
Signed by
 
i got this too,

05 Jul 2010 13:31:17 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:40 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:33 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:40:25 Shenzhen Shipment In Transit.
01 Jul 2010 23:51:24 Shenzhen Shipment Collected From Sender.

im hoping for delivery by wednesday or thursday?
 
Shipped to XXXXXXXXXXXXXXXX, GB 01 Jul 2010
Estimated Delivery Date (Subject to change) 15 Jul 2010 (Subject to change)
Current Delivery Status In Transit to Customer - Shipment on Schedule 07 Jul 2010
Signed by

Same thing for me! Starting to get frustrated but at least I can see some changes.
 
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