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Just got off the phone with them, still can't track my order. I ordered an iPhone 4 and bumper, shipment is listed as merge in transit GB, so I don't think I'll be able to track until they have "merged".
All the people who can track there shipments did you just order a phone.

I ordered a dock with mine and am also seeing merge in transit.
 
06 Jul 2010 10:19:54 Liverpool Out For Delivery.
06 Jul 2010 09:58:51 Liverpool Shipment Received At Destination Depot.
06 Jul 2010 05:38:59 East Midlands Airport Shipment Received At Transit Point.
06 Jul 2010 02:50:04 Liege Euro Hub Shipment Received At Transit Point.
05 Jul 2010 13:31:17 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:40 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:33 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:40:25 Shenzhen Shipment In Transit.
01 Jul 2010 23:51:24 Shenzhen Shipment Collected From Sender.

i dont live in liverpool? its about a half hour drive away, do you think they will make it here today?
mine is simlar to urs
05 Jul 2010 16:20:35 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:13:28 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:59:07 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 07:59:10 Shenzhen Shipment In Transit.
02 Jul 2010 02:45:06 Shenzhen Shipment Collected From Sender.
but that all i got
 
Same here:

5 Jul 2010 13:54:19 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:35 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:27 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:21:12 Shenzhen Shipment In Transit.
02 Jul 2010 03:51:47 Shenzhen Shipment Collected From Sender.
 
Mine shows:
05 Jul 2010 13:41:20 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:53 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:58:35 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:24:25 Shenzhen Shipment In Transit.
02 Jul 2010 04:15:53 Shenzhen Shipment Collected From Sender.

Final Destination is London. I just got off the phone with them and I was told that the international shipments (including all our phones) is due to arrive in the east midlands depot tonight. This would then be updated in the online tracking system. Due date shows tomorrow, so they are reasonably confident that it will be out for delivery on the 7th... I'd rather have it today but no can do I guess...
 
1 or 2 days, thats what it was with mine anyway

Hey everyone, chill out.

What you don't appreciate is the huge favour we're all doing the planet by using a distribution company that only moves items every few days - think of the air and truck petrol fumes that are being avoided.

By us using the slowest distribution company in the world, we're helping to save the planet. If we used a 21st century, efficient distribution company then we would be killing the planet cos of all the flights and speedy movement of our orders.

No, by having our phones sit in a Dutch warehouse for a few days, the planet will love us back.

Feel good about that and appreciate the Karma.
 
Hey everyone, chill out.

What you don't appreciate is the huge favour we're all doing the planet by using a distribution company that only moves items every few days - think of the air and truck petrol fumes that are being avoided.

By us using the slowest distribution company in the world, we're helping to save the planet. If we used a 21st century, efficient distribution company then we would be killing the planet cos of all the flights and speedy movement of our orders.

No, by having our phones sit in a Dutch warehouse for a few days, the planet will love us back.

Feel good about that and appreciate the Karma.

You forgot about all the energy used by the tracking servers of tnt. Imagine how many requests we've done in the past days ;)
 
Wie:

06 Jul 2010 11:49:00 Milton Keynes Depot Shipment Delivered In Good Condition.
 
Mine was at the Arnhem Hub yesterday, it's now saying "shipment delayed". Status: Please Call.

:eek:

anyone else got this?

Mine was there yesterday and according to tracking its still there but no update like the one youve got. Where abouts is yours getting delivered to ?
 
Popped out from work for lunch, came back 20 mins later to be told by Reception that TNT had tried to deliver my phone. They wouldn't let anyone else but me sign for it - so he left with the bl**dy phone...

Just got off the phone with TNT and he's been told to return with my phone.

I think they are dragging this out on purpose.
 
Popped out from work for lunch, came back 20 mins later to be told by Reception that TNT had tried to deliver my phone. They wouldn't let anyone else but me sign for it - so he left with the bl**dy phone...

Just got off the phone with TNT and he's been told to return with my phone.

I think they are dragging this out on purpose.

That sucks.. but what does your tracking says? Still in arnhem?
 
Popped out from work for lunch, came back 20 mins later to be told by Reception that TNT had tried to deliver my phone. They wouldn't let anyone else but me sign for it - so he left with the bl**dy phone...

Just got off the phone with TNT and he's been told to return with my phone.

I think they are dragging this out on purpose.

They knew it was an iPhone, and did it just to wind you up ;)
 
thanks for your feedback!

Hi everyone!

We know you’re excited to receive your i-phone 4. We’re excited too! We thought we’d pop in to let everyone know what’s going on today as best we can.

We won’t be able to answer any specific questions about where your package is on the road, but we can let you know if it’s out for delivery via our tracking page. www.tnt.co.uk/trackntrace

In many cases, we’ll attempt to deliver later in the day so that we don’t miss anyone who might not be home, so hold tight.

If we do miss anyone, you’ll be left details for how to contact us for re-delivery, and in some cases, you can even pop down to the depot to pick it up.

For any specific queries, please contact our customer care line anytime, day or night on freephone 0800 100 600. As always, we promise to do our best to answer your enquiries.

You can also tweet us @TNTUKCare, and we'll be happy to help you.

In the meantime we hope you have a great day! We won’t be able to pop back in and answer individual questions, but if anything changes, please be assured we will let you know!

Many thanks
The TNT UK care team
 
Just spoken to Paul in the TNT care team. He could see mine is currently in transit to Northampton at the moment despite the web tracker not having updated.
Seems the initial delay was caused by Apple not correctly labelling a large consignment, and the web tracker hasn't been updating for some people as apparently they are shipping so many that some scans have been missed out for some people.
He confirmed that its on track for delivery tomorrow and promised a call in the morning to confirm this with me. :)
 
That sucks.. but what does your tracking says? Still in arnhem?

Tracking updated:

Date Time Location Status
06 Jul 2010 12:44:42 Luton Receiver Not Home. Follow Up Action Underway.
06 Jul 2010 09:21:36 Luton Out For Delivery.
06 Jul 2010 09:07:58 Luton Shipment Received At Destination Depot.
06 Jul 2010 06:18:03 London Stansted Airport Shipment In Transit.
06 Jul 2010 03:23:01 Liege Euro Hub Shipment In Transit.
06 Jul 2010 03:13:52 Liege Euro Hub Shipment Received At Transit Point.
05 Jul 2010 13:22:17 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:12:43 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 15:00:33 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:40:54 Shenzhen Shipment In Transit.
01 Jul 2010 23:57:41 Shenzhen Shipment Collected From Sender.
 
05 Jul 2010 14:01:31 Arnhem Hub Shipment In Transit.
03 Jul 2010 09:13:44 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:59:53 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 10:15:30 Shenzhen Shipment In Transit.
02 Jul 2010 03:35:26 Shenzhen Shipment Collected From Sender.

Thats what I have like many of you. It's been like that since yesterday even after talking to someone at TNT to ask which day I should expect delivery so I know to be home. The guy said wednesday with what seemed like certainty but judging by the updates on the tracking site it doesn't look promising.

I'll ring them again tonight to confirm it is still wednesday.
 
Just spoken to Paul in the TNT care team. He could see mine is currently in transit to Northampton at the moment despite the web tracker not having updated.
Seems the initial delay was caused by Apple not correctly labelling a large consignment, and the web tracker hasn't been updating for some people as apparently they are shipping so many that some scans have been missed out for some people.
He confirmed that its on track for delivery tomorrow and promised a call in the morning to confirm this with me. :)

I'm hoping this is the case with mine too, that it is shipping past Arnhem and the lack of updates is caused by the volume of traffic at their end.
 
is there anybody who has been told that he gets the delivery tomorrow but with the trackers still arnhem?

wonder if the package can reach me in the morning as i'm leaving at 12! :eek:
 
is there anybody who has been told that he gets the delivery tomorrow but with the trackers still arnhem?

wonder if the package can reach me in the morning as i'm leaving at 12! :eek:

I was told yesterday that is would be delivered to me on wednesday despite the tracking info still saying it was still in Arnhem.
 
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