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So are all MBP owners with the 8600m GT cards screwed?

ayeying said:
Because its called warranty. Any company provides normally 1 year standard and 2/3/4 years extra. Same with apple, its no different. You're only thinking apple's slightly different because their systems are more of a luxury item rather then a computer due to the high price.

Think of it like this, you buy a Lexus/BMW/Benz for a higher price when you can get the same "ITEM" from a cheaper place like Chevy/Ford/Honda/Toyota. You're getting a car, you're just getting a different brand. Here, you're getting an Apple computer. Its still a computer. Its not something different like comparing Apples and Oranges.
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OK then, using YOUR analogy, if I buy a Lada, I don't expect the same durability and longevity as I would if I was to buy a Benz.

Are you saying that I should expect the Benz to breakdown just as often as a Lada? If that was the case, why the heck would anyone buy a Benz? Just because its prettier? Is that why I'm paying twice as much for my Macbook pro, for vanity?
 
ayeying said:
Because its called warranty. Any company provides normally 1 year standard and 2/3/4 years extra. Same with apple, its no different. You're only thinking apple's slightly different because their systems are more of a luxury item rather then a computer due to the high price.
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Your argument kind of missing the point of JavaWizKid's comment. He's asking why people should have to buy the AppleCare extended warranty to cover their computers if the (supposedly defective) Nvidia GPU's die. You're saying you should because the standard warranty is the standard warranty, and you shouldn't get a better warranty coverage just because you're paying a premium price for a MBP. The catch is that both HP and Dell, which make cheaper laptops, are already offering an extra year of warranty protection for GPU-related defects. Shouldn't Apple at least do the same, if the MBP has the same problem?

And yes, I know some people aren't convinced yet that the MBP GPU's are affected. Guess we'll all find out the truth of the matter, eventually.
 
If anyone cares, a update on my MBP, it's been a week since I saw the green tint on my screen. It went away after a reboot, and it's been perfectly fine ever since.

*shrug*
 
July 2007 MBP, almost always running, lots of Photoshop, some games - so far: everything is fine so far (knocking on wood - do you hear me wood? I am knocking! A lot!).

Due to different legal rules over here (Germany) I am not to worried: We get 2 years warranty against manufacturing defects: During the first year the manufacture has to prove that a defect was not present when the item ships, in the second year the owner has to prove that it was. Given the official NVIDIA statement this should be possible.

So, no Apple Care and a very happy MBP owner (albeit with crossed fingers, lots of crossed fingers...).
 
ayeying said:
Because its called warranty. Any company provides normally 1 year standard and 2/3/4 years extra. Same with apple, its no different. .
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Except if we're talking about fixing a design fault, something that means the product was defective at the time it was sold, this shouldn't be a warranty issue at all.
 
without reading all 30 pages.. Is my macbook effect?

Mackbook pro with 2.5 ghz.. bought the thing 2 weeks ago.
 
Tallest Skil said:
Yeah... there have already been several petitions about this.

Apple doesn't care. Know why? Steve himself says they're fine. I'll repost this:
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I think we should try, at least.

And do you really think Steve wrote that e-mail? C'mon..

Let´s make some noise. I posted the link on Apple´s forum and they removed my message.. I'm so pissed off..
 
flavioramos said:
I think we should try, at least.

And do you really think Steve wrote that e-mail? C'mon..

Let´s make some noise. I posted the link on Apple´s forum and they removed my message.. I'm so pissed off..
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Can you blame them? You posted a link at their company site asking people to sign a petition against them. They have a right to monitor and mod their boards as they see fit.

I agree Apple should look into this problem and fix it.
 
hogfaninga said:
Can you blame them? You posted a link at their company site asking people to sign a petition against them. They have a right to monitor and mod their boards as they see fit.
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Oh, you´re right! Sorry Apple! I pay U$2500 on your laptop to see it die 1 year later!

I'm so sorry! I will hug my DEAD MACBOOK PRO every night and pray for you!
 
So after some Terminal trickery I managed to get screen sharing up on my MBP.
As I suspected, Profiler is showing that there is an X3100 card instead of the 8600m GT. I'm currently using it in screen sharing for most everything, because it otherwise is fully functional.
I have an appointment at the Genius bar 40 mins. away from here later today. I've got the entire thread discussion(s) from apple.com, nvidia press releases, dell press releases, and other evidence. I plan on settling for no less than the $300 repair others have been quoted for the out of warranty repair. Maybe they'll fix the horrendus brick they call a battery while they're at it.:rolleyes:

Wish me luck, this is horrible. 5 year stockholder and salesman for Apple products.:(
 
So I went to the Apple Store today to see what I could do with my video less MBP. I told the "Genius" about how it still works perfectly fine through screen sharing and how it shows the x3100. None of this seemed to interest him. No matter what I told him about all the evidence for a faulty GPU, all he cared about was the small dent on the left front of the case. The dent was put there a month after the computer was purchased so I know it has nothing to do with it, but Mr. Genius insists this could be classified as level 4 accidental damage and nothing will be covered. He was also more interested in the fact that CompUSA didn't replace the serial on the top case.

It seems he didn't care at all about the actual problem. In fact, he turned the computer on then off right after, that's it...

So he said it'll be $300 for the logic board, but likely $1300 because of Mr. 12 Month Dent in the front. (CompUSA repaired it before when the dent was present no questions asked) Needless to say I was furious. I'm also confused as to why it would be so much more. Out of warranty work, is out of warranty work..is it not? Replace the board and be done. There is nothing wrong with the rest of the computer so why should I have to get a refurb?

I plan on calling customer relations, because I am highly dissatisfied with the service at the Genius Bar. Turn on, turn off? What a joke.
 
Daveway said:
So I went to the Apple Store today to see what I could do with my video less MBP. I told the "Genius" about how it still works perfectly fine through screen sharing and how it shows the x3100. None of this seemed to interest him. No matter what I told him about all the evidence for a faulty GPU, all he cared about was the small dent on the left front of the case. The dent was put there a month after the computer was purchased so I know it has nothing to do with it, but Mr. Genius insists this could be classified as level 4 accidental damage and nothing will be covered. He was also more interested in the fact that CompUSA didn't replace the serial on the top case.

It seems he didn't care at all about the actual problem. In fact, he turned the computer on then off right after, that's it...

So he said it'll be $300 for the logic board, but likely $1300 because of Mr. 12 Month Dent in the front. (CompUSA repaired it before when the dent was present no questions asked) Needless to say I was furious. I'm also confused as to why it would be so much more. Out of warranty work, is out of warranty work..is it not? Replace the board and be done. There is nothing wrong with the rest of the computer so why should I have to get a refurb?

I plan on calling customer relations, because I am highly dissatisfied with the service at the Genius Bar. Turn on, turn off? What a joke.
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Good Luck, I think it is a good I=idea to call customer service. You may get somewhere.
 
Has anybody who actually had the symptoms - text distortion, white flashes in iTunes / ITMS / youtube etc - upgraded to 10.5.5 and still seeing them?

Its been over a week since I upgraded, and haven't seen them since.
 
jjahshik32 said:
That's what scares me even more that your mbp has lasted a lil over a year now.. this means that your nvidia gpu will last 1-2 more years until it fails and especially when apple care runs out by then, then your even more screwed.
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How can anyone possibly assert a 3 year life expectancy when the card hasn't been in existence that long?

I refer you to a poll that I started on here some time back that suggested from the responses that all this crap about an inherent flaw is exactly that, particularly when considering that people with failures are more likely to respond. Total failures on that were round about 25% and like I said, that figures likely to be worse than the reality.

But one very critical point, if there is indeed an inherent flaw that leads to inevitable failure, why is Apple still using the same card in the MacBook Pro to this very date? If there was a real problem they'd have changed it by now.
 
macbook pro 2,4 GHz

Mine failed to display anything on screen (internal and external) after updating to 10.5.5.
I could start it up though and ssh it.
I called AppleCare, they promised to look into it and call me back after the weekend. They called on monday, gave me a casenumber and covered for the cost of repair.
The unit was out of warranty though.

Today I got it back and it seems to work fine again.

In the shop they told me the logic board was exchanged, and as a matter a fact profiler shows no longer my serial number, but this: "Serial Number System Sal#".
I wonder if it's normal that it shows that? :confused:
 
nos said:
Mine failed to display anything on screen (internal and external) after updating to 10.5.5.
I could start it up though and ssh it.
I called AppleCare, they promised to look into it and call me back after the weekend. They called on monday, gave me a casenumber and covered for the cost of repair.
The unit was out of warranty though.

Today I got it back and it seems to work fine again.
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Did they charge you anything for your repair?
 
nuncupatory said:
Your argument kind of missing the point of JavaWizKid's comment. He's asking why people should have to buy the AppleCare extended warranty to cover their computers if the (supposedly defective) Nvidia GPU's die. You're saying you should because the standard warranty is the standard warranty, and you shouldn't get a better warranty coverage just because you're paying a premium price for a MBP. The catch is that both HP and Dell, which make cheaper laptops, are already offering an extra year of warranty protection for GPU-related defects. Shouldn't Apple at least do the same, if the MBP has the same problem?

And yes, I know some people aren't convinced yet that the MBP GPU's are affected. Guess we'll all find out the truth of the matter, eventually.
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bartzilla said:
Except if we're talking about fixing a design fault, something that means the product was defective at the time it was sold, this shouldn't be a warranty issue at all.
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The user believes that since its somewhat of an known issue among the community that the company providing the parts should be responsible. While in theory that is true and I completely agree on that statement, it doesn't always happen.

To me, this is not the first similar issue with defective parts, known to the company, yet not covered in standard warranty.

Just for one of my past experiences, our family had a 2001 Mazda Tribute, one of the first that came out. Bought the car brand new, showroom model too. Just 2 years ago, the transmission gave out. Looked online, had TONS of complaints from drivers about this model's transmission. Even listed it on the TSB yet the Ford/Mazda dealers denied the fact there was anything wrong. Went to a transmission repair shop, they even said the design was flawed and had massive problems with it. Yet Ford/Mazda still used it and said there was nothing wrong.

We weren't the only ones effected. A family friend who drives the same vehicle had his transmission go out 4 times already before hitting 100,000 miles. Luckily for him after his warranty ended, he went to a local transmission shop and received a lifetime replacement guarantee on his new transmissions. The shop is extremely pissed off since they replaced 3 of the 4 transmissions already, and 2 of them were completely free. (It costs 2000+ per repair, so thats 4k down the hole for the shop and it takes 10 hours for the work.)

If the company doesn't wish to cover or even acknowledge the fault, you can complain, and maybe if enough people complain, they might do something about it. Otherwise, you're out of luck.

I'm not saying give up on complaining and just wait for your ticking time bomb to go off. Complain, get some noise out there but don't completely rely on the fact that you want something to be done that something will be done. Who knows, us MBP users might get lucky and actually do get Apple to do something about it. Until then, you're not gonna be able to do much except keep complaining and hope.
 
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