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So are all MBP owners with the 8600m GT cards screwed?

3247 said:
They said they did an "investigation". They did not say whether they investigated the actual hardware or just their complaints or repair statistics.
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Its common sense that any "Apple led investigation" that would result in huge costs in repairs would not be based on complaints alone. I did read that they tested enough GPUs to determine that the concern was valid. Its a certainty that complaints and repair statistics sparked the investigation. Extending a warranty for an entire year for ALL notebooks built in that time period is not something they would take lightly or on word of mouth.
 
Will I be covered?

I have the questionable MBP but it does not have any of the symptoms (yet). Anyway, it had a severely dinged up case and I replaced it. Since I had to open the computer myself, would I still be covered if and when the GPU kicks it?
 
The problem is, are you going to disclose when you sell it? If not, I feel for the person who buys it and the 8600 goes south in six months and Apple says they won't extend the 2 year coverage (that two years is from when the first buyer bought it new, not each time it gets resold).

This is why I think Apple should have issued a recall.



jamesybsu said:
I bought my MBP when they first released the LED screens with the 2.2 - 128mb 8600m card. I have had it for almost a year and half now, and I was thinking about selling it to get the new Macbooks. Seeing this thread makes me want to sell it even more, but I am not sure if the "downgrading" to a Macbook is the a good idea, as I use Adobe Suite and some 3D programs like Rhino...??
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So has Nvidia changed their manufacturing process and are using eutectic solder instead of high lead solder to minimize warping issues in the 8600 series?
 
So my MBP died last night (arrrgh) but I am not 100% sure its the GPU. I had previously encoded about 5 hours of video in handbrake so it was running under stress/heat for a good while. It didn't drop while doing that though, later on in the night I was just watching video/regular boring non stressful stuff when it let go. I don't even get a startup chime (power is present, magsafe is green, front indicator is lit) so I strongly suspect the board is really dead.

Has anyone with a GPU related failure had the whole motherboard go at the same time? Just trying to figure my odds of getting it covered under the extended warranty since my MBP is ~1.5 years old now and out of warranty.
 
Hah, I just love the way the next generation MBP has a faulty GPU too (here and here). At least I have a matte screen :p
Come on Nvidia go bankrupt NOW or fix this!

Apparently they have changed the solder in old cards but are still shipping the chips that are left that were manufactured with the bad solder. Lucky dip which one you get as a replacement. What fun life is :p
 
Dunno what Apple was thinking going with Nvidia. I take it ATi doesn't have a chipset with decent integrated graphics?
 
Could have kept with intel graphics? Looks like Apple's ONLY GPU fault free notebook is the white MacBook.
 
JavaWizKid said:
Could have kept with intel graphics? Looks like Apple's ONLY GPU fault free notebook is the white MacBook.
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Wouldnt fit in the redesign boards. Intel's GMA needs two chips (North/South Bridge) and is not a great performer (even the X4500) and since ATI doesn't have a decent chipset i guess Nvidia was the only option...unfortunately

Why can't they (Nvidia) just get their sh*t together.
 
daneoni said:
Wouldnt fit in the redesign boards. Intel's GMA needs two chips (North/South Bridge) and is not a great performer (even the X4500) and since ATI doesn't have a decent chipset i guess Nvidia was the only option...unfortunately

Why can't they (Nvidia) just get their sh*t together.
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What are you talking about? AMD/ATI has a complete set of mobile products which are very competitive performance wise.
http://ati.amd.com/products/mobile.html

It's more likely Apple just doesn't want to use AMD/ATI since they are in bed with Intel for CPUs.
 
I know you didn't hear a chime, but chances are the MBP is still on. Can you SSH into it to log on?

Mine did the exact same thing, and initially I thought the mobo was dead when all along it was the video. Time to make the apple store genius appt.


Chris F said:
So my MBP died last night (arrrgh) but I am not 100% sure its the GPU. I had previously encoded about 5 hours of video in handbrake so it was running under stress/heat for a good while. It didn't drop while doing that though, later on in the night I was just watching video/regular boring non stressful stuff when it let go. I don't even get a startup chime (power is present, magsafe is green, front indicator is lit) so I strongly suspect the board is really dead.

Has anyone with a GPU related failure had the whole motherboard go at the same time? Just trying to figure my odds of getting it covered under the extended warranty since my MBP is ~1.5 years old now and out of warranty.
Click to expand...
 
Chris F said:
What are you talking about? AMD/ATI has a complete set of mobile products which are very competitive performance wise.
http://ati.amd.com/products/mobile.html

It's more likely Apple just doesn't want to use AMD/ATI since they are in bed with Intel for CPUs.
Click to expand...

JavaWizKid said:
I've seen many PC laptops with intel processors with ati chips. Didn't the 1 and 2nd generation MBPs have intel and ati?
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Maybe you misinterpreted me but i was assuming ATI doesn't have an integrated graphics solutions that outperforms the GMA X1300/X4500. I know ATI makes mobile GPUs obviously but are there any integrated graphics chipsets?
 
daneoni said:
Maybe you misinterpreted me but i was assuming ATI doesn't have an integrated graphics solutions that outperforms the GMA X1300/X4500. I know ATI makes mobile GPUs obviously but are there any integrated graphics chipsets?
Click to expand...

Ahhhh sorry I get what you are saying now. Yeah the new MBPs are using the MCP79MX chipset. I think AMD has their own RD7xx based chipset but I am not sure. '

Edit: Wikipedia says no current gen mobility chipsets from ATI/AMD. Still nothing preventing them using one of the discrete ATI solutions in the MBP. It would be extra amusing to have the NVDIA chipset with a discrete ATI graphics card. The fanboys might have a heart attack. ;)

Anyhow derailing the thread a bit here. Back to mourning the death of my MBP. :(
 
Hmmm I wonder why the new MBP has 2 GPUs. Maybe if one fails, Apple can just say use the other one lol.
 
Apple products are great. I did not expect any of this when I purchased my Macbook Pro 2.4 Penry. However, if Apple told me they were shipping out MBPs with faulty GPUs, then I would have got a MBA or a PC. I was planning to use this baby for at least 3 years until I get my undergrad degree from university. Yes, this period can be covered under the apple care plan. But, I find it disappointing that apple has only extended the warranty on the GPUs to 2 years. That to me means they deliberately put in the faulty GPUs to put a 2 year usage cap on the MBPs for those who do not have apple care so they can take more money from the consumers. Personally, I did not buy apple care (yet), and I usually do not buy warranty to go with any of my electronics because I take great care of them and use them very lightly. Anyone should expect a MBP to function for 5 years in my opinion because of their cost and build quality. If the MBP dies after a year without any faulty GPU, I would live with the fact that it is probably caused by my mishandling. However, if the MBP dies after 2 year because of the faulty GPU, it would be unfair to say that is my fault. So, what I'm trying to say that Apple's 2 years extended warranty on the GPU is not enough. If Apple did indeed not know about the faulty GPUs, then they should not even take the blame for Nvidia by extending the warranty. Instead, Nvidia should send a check worth half the cost of the MBP to pay for the depreciation assuming if you are to to sell the MBP on year 2.
 
Some person earlier on in this thread or another one related said his GPU fried and he got a replacement. He asked for it to be tested to see if it was faulty and it was the first time he or anyone else has seen an 8600m PASS the Nvidia GPU test. Maybe fixed ones are on the way but the remaining bad ones are going to be leaked in with them to save Nvidia's financial ass. Never again am I buying ANYTHING with Nvidia in it. EVER! Even if it means sacrificing speed :(
 
New logic board or new machine?

When will they stop replacing the logic boards, and give you a new machine instead?
After two replaced logic boards, this is getting a bit ridiculous..
With the new models out, they can't be producing the old boards forever (or maybe they will - just to show how dedicated they are).

Oh well, I suppose it could be worse - powerbricks/batteries that catch fire :)
 
lefse said:
When will they stop replacing the logic boards, and give you a new machine instead?
After two replaced logic boards, this is getting a bit ridiculous..
With the new models out, they can't be producing the old boards forever (or maybe they will - just to show how dedicated they are).

Oh well, I suppose it could be worse - powerbricks/batteries that catch fire :)
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I think that if you need to have the logicboard replaced for a second time, you should ask for a replacement and, if they refused, file a complaint with the BBB. This is Apple's responsibility and no customer should have to go through multiple large repairs like that.

Customers have come to treat defects and repairs as though it's inevitable and normal. It isn't! And now companies take it for granted and it has become part of their cost benefit analysis. Given the high prices we're paying, we should not only demand defect-free products from the start. We should also demand that any major defects be dealt with immediately and painlessly. Multiple repairs for the same thing is not, IMO, acceptable since it seriously inconveniences the customer.
 
PDE said:
Customers have come to treat defects and repairs as though it's inevitable and normal. It isn't! And now companies take it for granted and it has become part of their cost benefit analysis. Given the high prices we're paying, we should not only demand defect-free products from the start. We should also demand that any major defects be dealt with immediately and painlessly. Multiple repairs for the same thing is not, IMO, acceptable since it seriously inconveniences the customer.
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Absolutely correct. Just substitute a mac for a ferrari in the same scenario, and see how anyone of us will feel when it's delivered with defects of any sort. Would we live with it? Reason for paying premium is so that we don't have to live with defects, has better R&D and top-notch customer service. Else why do we pay for the premiums for?
 
well

I called apple yesterday to ask about purchasing a new penryn 2.5Ghz MBP and I specifically asked about this issue. I was told that they can't guarantee that this issue isn't present with refurb models, but that the new ones don't have that problem anymore.

anyone else hear this?
 
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