With your carelessness, I don't think you deserve to own it.
So true...dang dude.. you might wanna change your username with that kind of attitude. accidents happen. give the op some slack.
Actually, they won't know. Apple stores NEVER turn on the computer, neither do they closely inspect the hardware, if its within the 14-day return policy.
Not true,i returned my Macbook last week to the Apple store within the 14 day period and the salesman powered the machine up to check the serial number against my receipt.
I'm not telling him to sell his computer online, in which case someone will be paying for his mistakes. I'm telling him to return it and get a new one. Returning it doesn't affect anyone except Apple, and frankly, I could care less if they lose a few logic boards or not, we're paying a premium on these machines and I'm sure they already made their money back when the OP bought the computer. They won't be losing money, someone will get a perfectly working refurb MBP, and the OP will get a new machine.
It's a win-win situation.
Actually, they won't know. Apple stores NEVER turn on the computer, neither do they closely inspect the hardware, if its within the 14-day return policy.
man, there are some seriously deluded/stupid people on this forum.
of course apple are going to check the machine. they will check it to see if you have swapped it for an older model, they will check it to see if you've damaged it.
no wonder the general consensus is apple fans are morons....
As a previous Apple employee, they are actually supposed to turn on the machine and verify the serial via 'about this mac.' Turning on the machine and doing these steps are more than enough to verify if the machine has an issue or not.Who is saying that they won't check the machine? I never said that neither did I say they wouldn't verify serial #'s. I did however say that they will not turn on the machine or closely inspect the hardware (as has been my experience with several returns). They will only turn on the machine, as has been my experience, if you tell them there is something wrong with the device (wifi issues, screen issues, etc...). But if you just straight up say I want to return this machine because I decided its not for me - they have never turned it on.
Your post is ignorant.
As a previous Apple employee, they are actually supposed to turn on the machine and verify the serial via 'about this mac.' Turning on the machine and doing these steps are more than enough to verify if the machine has an issue or not.
The 14 day return policy is not meant for accidentally damaged products. There have been many cases where I've noticed customers return products that aren't working and I've had to refuse a return and refer them to the genius bar - even if they were in their 14 day return period.
all the jerks on this thread are perfect and have never had an accident in their life
How can Apple refuse a return for a product that IS NOT working within the 14-day return period? If there is no cosmetic damage (aka, user-caused), how can Apple justify this? That is unacceptable to not allow a return, IMO.
One word: "INTEGRITY" = Firm adherence to a code of especially moral or artistic values.
What's left if you sacrifice it?
Contact your homeowners insurance, see if it covers your computer.
Apple will eventually turn it on and notice the water sensors are tripped and it's full of orange juice residue. I'm sure they'll be happy to contact you about payment for the device you damaged through your own carelessness.
I said the 14 day return policy is not meant for accidentally damaged products. Are you telling me if you break your screen you're allowed to return it within the 14 day period? No, it doesn't work like that.How can Apple refuse a return for a product that IS NOT working within the 14-day return period? If there is no cosmetic damage (aka, user-caused), how can Apple justify this? That is unacceptable to not allow a return, IMO.
My heart goes out to the OP--that's brutal.
I'd take it back to the Apple Store and give them the best set of "puppy dog eyes" I could muster...
I think returning it and pretending nothing happened is kind of a classless move, regardless of the negligible repercussions for Apple's "bottom line". It's just not very cool.
Moreover, you might want to double check with your credit card company. Some cards come with a three-month insurance policy built in, which JUST MIGHT cover your unfortunate, and ironic, Apple juice spill.![]()
I know what you mean...and i know he has to take responsible...but this is 2 DAYS OLD...lol...
yes it's classless move....but he wants the computer bad...so why not.
Let him return and wait a month later and buy it. I think anyone who was in his situation would do the same...no lie.
I would try to return it. If you want to better your chances, return it through retail store. Or call Apple Care and tell them you bought a computer and the track pad has issues, and than say the retail store didn't have the model in stock. Ask them to ship you a new one while you send this one off.
I acknowledge that the thought would definitely cross my mind... However, I've also been the recipient of some pretty great customer service at my local Apple Store. I'd like to think I have enough faith in them to help me out if such a relatively tragic techno-catastrophe occurred.
That said, if you don't have homeowners insurance, it only costs $40/year to insure a MBP against theft/loss/damage. Kinda sorta worth it.
So I decided to go to the Apple Store and return it. I did not try powering it on at home. I just packed it in the box and brought it to the Apple Store. The Apple employee did open the box, looked at the MacBook for damage and then turned it on. It actually powered on and loaded everything up. He went into the System Preferences to change the password. Then he checked the serial. Everything was working so he gave me my money back and I was on my way. I'm really happy that it powered on. I know that it was kind of a stupid move to do that but I did not want to have any problems with it in the future. Also this is not my first Mac. I have a 21.5" 2012 iMac upgraded to 16GB of RAM and I had 2 other Mac's before that the iMac so Apple already made a lot of money on me. Please don't hate.