So I've been looking at this since my order completed at 12:20 AM the 10th (including a check just now):
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I check my bank site yesterday afternoon and see that I have a pending charge for...the AppleCare on the Watch.
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For those of us with 4/24 - 5/8 shipping dates still stuck in "Processing", let me explain our frustration.
Imagine you were waiting in a physical line (for anything) and you were towards the front. Now imagine person in charge went to the back of the line and started letting those in before you. That is how we feel.
I am willing to understand how this comes across as entitled if you can understand how this could be frustrating to us.
Not exactly what I mean.
Look at the post image Image
It says June. I can't speak for the Processing still, but the individuals calling for Apple's head are what grinds my gears.
Location: New York City
Watch: 42mm Space Gray Sport with black Sport band
Confirmation: April 10, 3:04 a.m.
Delivery: 4/24 - 5/8
Credit card status: not showing a debit
Order status: processing
I'm in the same exact position, except I got my confirmation at 3:03am. We chose the most popular model and live a packed city. It will be a miracle if that thing shows up Friday.![]()
Those who ordered the sport with white band will be getting theirs on launch day. Must be the least popular version Apple is selling.
Ordered a 42 sport with green band in the UK on 16th(!) and my credit card has just been charged. Still showing processing on Apple Store app.
Originally Posted by jdj View Post
for those of us with 4/24 - 5/8 shipping dates still stuck in "processing", let me explain our frustration.
Imagine you were waiting in a physical line (for anything) and you were towards the front. Now imagine person in charge went to the back of the line and started letting those in before you. That is how we feel.
I am willing to understand how this comes across as entitled if you can understand how this could be frustrating to us.
this^^^^^^
I wonder if your card gets declined and you don't fix it if apple will pass you by...
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Apple will contact you for up to 7 days. If it is not resolved, they will cancel the order.
I wonder if your card gets declined and you don't fix it if apple will pass you by...
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Of course for those that get their card stolen, expired etc that would really suck...
How about this... everyone in the physical line wants bread, but the bread truck hasn't shown up yet. The last person in the line wants milk, can't that person get milk before you get your bread? Should someone else suffer because you are? Like I have said, Apple messed up the rollout by not selling the watch and bands totally separate. They could have saved a ton of money on logistics and saved customer frustration. Or maybe they should have just sold all of the watches with the same band, and then you can order whatever other band you want. Angela proved she wasn't up to the task of working at apple and will probably be gone soon.
Why would you be frustrated if you were there to see an optometrist and the OBGYN saw a woman that came in behind you?
But that is not what is happening. People that ordered the same exact model in the same exact geographical location are getting charged and updated BEFORE those that ordered earlier.
And do you honestly think that Angela was in charge of the entire logistical rollout of this product? That it was her decision and hers alone to offer the band/case combos? Give me a break.
Yeah, it does seem that geography has a major role in this (and that is from the Apple rep's mouth I chatted with today)...see my other post for my frustration (gump version: mine is already getting ready to ship, dad's is still being processed, same order time, same order, diff accounts, diff shipment locations)...
I don't think it has to do anything with the model but rather their order que system. Unfortunately.
No, it does not. There are people that ordered the same model as me getting theirs shipped already and they ordered after me and live in my area. There was one guy on one of these threads that ordered his 20 minutes before a neighbor 4 houses down. Same model. His name is even first alphabetically, yet the 20 min later guy got his shipped.
That's just ridiculous. What is going on? Any other apple launches had this much bogdown and screw ups?