The speaker holes only come with the Pro case. The Pro Max case has 0.4 mm larger holes for better audio quality.
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Some Defective Apple iPhone 12 Cases Shipping Without Speaker Holes
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For a $40-$50 case, it’s amazing how this happened. No quality control? This isn’t a cheap piece of trash you buy at a convenient store or at 5Below.
Can't innovate my ass! Drill your own speaker holes.
This combined with the failure magsafe wallet, Apple needs to nuke their accessories team. Horrible job this year.
This combined with the failure magsafe wallet, Apple needs to nuke their accessories team. Horrible job this year.
Like those old 5w chargers...people also have drills laying around. It's for the environment, silly! 
An early prototype that accidentally got mixed up with actual product.
Maybe Apple was considering removing the speakers so users would have to buy AirPods, like how it's rumored that Apple wants to remove the lightning port in future iPhones so users will have to buy their MagSafe charger because it'll be more environmentally friendly.
Worth keeping them. Could get decent money at auction in 20 years time, who knows!!
So to the Apple advisor who said this ( from the OP)
“One customer was told by an Apple advisor that the case wasn't meant to have speaker holes, which is, of course, incorrect.”
go home, your drunk as or better yet resign. How can you say something silly like that, of course phone cases are meant to have holes ( or not be covered at all)
“One customer was told by an Apple advisor that the case wasn't meant to have speaker holes, which is, of course, incorrect.”
go home, your drunk as or better yet resign. How can you say something silly like that, of course phone cases are meant to have holes ( or not be covered at all)
I remember when I went with my mum to buy my first iPhone (an iPhone 4) in 2010. As we came out of the store I decided to call my Dad to test out the calls. I remember the earpiece volume being extremely low and almost unusable, which made me really confused and worried. I honestly had no idea what was going on and thought maybe this was just how iPhones were and that it was something I'd have to get used to.
After about an hour it finally realised that the plastic screen protector was still covering the earpiece 😂😂😂.
I suspect a few people may run into something similar with this.
After about an hour it finally realised that the plastic screen protector was still covering the earpiece 😂😂😂.
I suspect a few people may run into something similar with this.
Honestly, why do people still buy cases?
Buy Apple Care for that little bit extra and then you can enjoy using your phone as Tim intended!
Buy Apple Care for that little bit extra and then you can enjoy using your phone as Tim intended!
Mine has holes, 3 on one side and 5 on the other, not liking this non balanced symmetry, though that's the way they show it on Apple's website (12 Pro)
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I got my iPhone 12 clear case yesterday and it has no speaker holes or lightning port cutout. Apple is sending me a replacement.
Can we send these to the people who use speakerphone in public.