Be very careful about bringing up anything negative related to Jobs on this site. It will throw many here into a fatal seizure. After all, many here feel nothing bad would have happened to anything apple related if only Jobs were still alive. It would remove one of their main reasons to bash apple here. Remember, for many who spend most of their days here waiting for an opportunity to bash apple, if those opportunities would be removed, they would have NO life.
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Some iPad Pros Unresponsive After Charging, Requiring Hard Restart
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If you threw the iPad, that would explain why it wasn't responsive.
Whilst iOS devices are pretty robust, it's never a good idea to throw them around if you can help it.
Unfortunately Apple quality has been piss poor in the last few years. There were issues when Steve Jobs was in charge but since he's gone they have really multiplied.
No matter what people say, nobody will care about your company as much as yourself. Steve co founded Apple from the ground up, which was why he was so obsessive over everything they did.
These days its a mixed bag whether you get a good product or not from Apple. I exchange every Apple product i buy between 5-10 times before I get one I am happy with.
Luckily for now Appls has excellent customer service when something does go wrong. Even so it is slowly shifting with little changes being made which are less focused on customer satisfaction. Last year when I had issues with my iPhone 6 Plus I was able to keep hold of the iPhone while they sent a replacement and i was allowed to have both in hand for comparison purposes. Now they have scrapped this option completely and they won't even send you a replacement until they have received the old handset.
Yup my air2 has started doing the full charge = black screen randomly aswell, my ip6 has a nice problem where it sometimes doesnt charge unless you unlock the phone and other times the auto lock unlocks itself when you unplug the charger.
All round a quality update that Apple brought us with 9.1!
All round a quality update that Apple brought us with 9.1!
Fully agreed. "DiWorsification" is the term I was told...
But, will Apple find quality people to fill up that new campus?
My friend's first generation phone started doing this, iOS 4, I think. It never did it when it was mine, but I think the battery is wearing out. It IS first generation after all. Frankly, every computing device I've ever used that has power saving features has had major wake up failures at least a few times. Mac, pc, phone ...
I finally bought a replacement for my iPhone 4... And here I am with an appointment with Apple genius critters tomorrow to try exchanging it for one with a uniform screen (this one is warm on the left and cool on the right; as s photographer, I see it, it bothers me, and I'm spending a LOT of money on this (as well as planning an iPad Pro purchase).
AH HAH! That explains why two of the four iPad Pro units were dead when I went to try out the Pro!
I think you need to go to another Apple Store. Clearly they don't handle their products correctly.
The same thing happened with my iPad 3rd Gen. Had to force it to quit and restart. It also has been excruciatingly slow since updating the iOS to 9.
That's not true.
And even if it were true, I'll leave it to others to spend their money "taking one for the team" by purchasing gen 1.
UPDATE: Before I tried setting it up as a new device, I charged it to 100% again to see if the problem re-occurs. It did NOT. So, it only happened the first time. Btw, the first time I used the 10V(older iPad) charger. Second time was the 12V that came with the iPad pro.
He's got a valid point.
I'm on my second 6 Plus. The first one, the power button stopped working. My wife is on her second one as well. Her first had a home button issue. FP reader wouldn't work.
Actually, customer satisfaction rating is higher than it was when Steve was around. The reason it *seems* there is more problem is because Apple is selling like 10 times(maybe more?) more products compared to lets say 2010(last full year of Steve's tenure). So, any minor issue that used to get buried(because so few people reported it) now gets amplified every time.
From the numbers reported to Apple currently, it would seem that less than a fraction of 1% are experiencing this problem. Unless people start submitting those support tickets for the issue, there is very little problem here at this point.
Same could be said about a LOT of these issues that forums such as this one blow out of proportion. The Mac mini black screen issue (which I experienced too)? Less than 1% of users experienced it. Did they fix it? Yes. Was it a huge problem like these forums would make it seem. Not at all. Bendgate? In the end it turned out less than a dozen people even experienced the issue yet people here would make you believe that nearly everyone with an iPhone 6 experienced the problem.
These sites always blow things out of proportion and people spend far more time complaining about issues on a forum where Apple doesn't look and won't solve a problem than bothering to submit the bug report to Apple so they can assess the size of the problem and work to resolve it.
That's a big part of the issue. People will spend 1000x more time complaining about a problem, usually one they haven't even personally experienced, than actually letting Apple know about it directly.
Remember Bendgate? How huge it was. How everyone on these forums and every news site made it out to be a problem that every iPhone 6 user was experiencing? Apple received just 9 reports of iPhones getting bent. 9. And yet these sites blow it up into some huge wide sweeping issue.
But hey, MacRumors loves getting all these people upset and up in arms because it means they spend hours discussing it and complaining about it and loading pages on their site which bring them more ad revenue.
If it's the same as the 6s issue, then it certainly isn't related to restoring from backups. I went through this whole charade with Apple last month where they wouldn't send me a new 6s until I tried starting from a fresh install. Did that and it took 5-6 hours to get my phone all setup again (I've got many apps and lots of logins to put in, among all my settings, work accounts, freelance accounts, etc). It's just a big waste of time and it does it anyway. My home button would also get hit making it seem likely to be a hardware problem. Overall I love my 6s now, just didn't care for the random freezeups causing me to miss my alarms. Would usually happen 1-2 times per week and my screen wouldn't turn back on until a hard reset. Sounds very similar to this issue.
Now then, now then, if this person can throw their iPad and have it land on the charger and start charging, I don't think we should hold this against them.
Yep. It was happening recently to my spouse's iPhone 5s on iOS 8.4. Any permanent fix for this?
Oh nevermind, thought you were talking about the Pro
Yea it sucks when stuff like that happen, Apple no longer build them to be as durable as they used to. I noticed that with my iPhones becoming progressively worse as they get older