Some Mac Users Unable to Log Into iMessage and FaceTime Following OS X 10.11.4 Update

Discussion in ' News Discussion' started by MacRumors, Mar 23, 2016.

  1. indychris macrumors 6502


    Apr 19, 2010
    Fort Wayne, IN
    Oddly enough, I had this exact problem last night and I DIDN'T upgrade to X.11.4 yet. When I went to my account, it asked for my login, so I typed in my usual and P/W and it kept failing. I ended up changing my U/N to and it finally logged in and worked fine. My .Mac address has always worked fine up until now.
  2. Hewthetitan macrumors newbie

    Mar 14, 2016
    pardon me, you fixed it?

    Specifically, you changed your macbook username, or changed your icloud username?
  3. dmylrea macrumors 68000


    Sep 27, 2005
    It's times like these that Mac users tend to forget when they are busy bashing Windows and PC's...
  4. Hewthetitan macrumors newbie

    Mar 14, 2016
    Well, we can still claim we have better privacy here in the apple world. Windows data mining is very unfortunate, and Gates indirectly said he's not against giving the government access.
  5. PinkyMacGodess macrumors 68040


    Mar 7, 2007
    Midwest America.
    I couldn't get into iCloud earlier, but that was probably an unrelated issue...
    --- Post Merged, Mar 23, 2016 ---
    So Windows has never had a bug do anything like this?
  6. Cinch macrumors 6502

    Sep 18, 2005
    brought an iMac yesterday at Apple Store. I can't sign in to iCloud or iTunes, never mind iMessage. Not sure this is a related issue. I will try again tomorrow. If it doesn't work, i will call tech support.
    --- Post Merged, Mar 23, 2016 ---
    My apology Pinky. Should have read your message. I think we are experiencing the same issue.
  7. MrNomNoms macrumors 65816


    Jan 25, 2011
    Read the posts - I've already provided a link to the system status along with others.
  8. sudo1996 macrumors 65816


    Aug 21, 2015
    Berkeley, CA, USA
    This has always happened to me randomly since iMessage first came to OS X. Probably a different cause this time.
  9. jamescobalt macrumors regular


    Mar 7, 2012
    Boston, MA
    I feel like this happens to a random and small group of people with every major OS update from Apple - just this time the small group seems to be a bit larger. I was in one of those smaller groups before. I believe it's related to how Apple is trying to lock iMessage down to approved devices. They claim it's for better security and to prevent abuse - but Google Hangouts works on every and any platform and doesn't seem to have any notable security or spam problems.

    Devil's Advocate: Google transmits and stores Hangouts on their servers, encrypted, but retaining the ability to unencrypt them for law enforcement.

    Counterpoint: This is a matter of policy and not the technology; Google could choose to implement end to end encryption for additional privacy from both Google and governments, resulting in a messaging platform as secure and abuse-free as iMessage but without the broken DRM.
  10. haddy macrumors regular

    Nov 5, 2012
    Yeah, and as a user,....why the changes that make USB audio input devices not work and why the changes that make LAN RAID hard drives access hopeless? 10.11.4 is pathetic while 10.10.5 is rock guys why would anybody "upgrade" to an inferior system?
  11. indychris macrumors 6502


    Apr 19, 2010
    Fort Wayne, IN
    It's possible that it's not related, but the timing was suspect. I used my standard username "" and it would not log in; however, when I change my username to "" it logged me in. I sure can't explain it as I've always used the account rather than the, but it accepted it. I'm really not sure why I even tried it aside from knowing that it is one of the messages account addresses. As you're probably familiar, for those who have old @Mac addresses/usernames, they've automatically updated e-mail addresses to the later @me and current @icloud suffixes. I've no idea why this works for me, but I just verified and it is logged in using These are the current accounts using Messages. Apparently, it only wants to accept my addreess as a sign-in now, though my mail, itunes, etc., all still use my

  12. robert05au macrumors regular


    May 19, 2005
    Dubbo, NSW
    I just checked I am using as the login here and all just works for me

    maybe apple has stopped the use of addresses for these two apps nowdays
  13. pmxperience macrumors regular


    Aug 12, 2011
    United States
    Glad to know its not just me. Just finished a Raid0 install on my macbook, had to get a fresh install. I thought I did something wrong. No more sweat on my brow, hopefully they fix this sooner rather than later.

    ....Seems I can't sign into Facetime either.
  14. carrrrrlos macrumors 6502


    Sep 19, 2010
    Postagram app on iOS no longer work with iOS upgrade fwiw.
  15. jwm macrumors 6502


    Nov 18, 2010
    Hertfordshire, United Kingdom
    Fortunately I Haven't experienced this problem with both my Macs being painfully updated via the App Store. However this is p!ss poor considering the number of releases to developers and public beta testers. Hopefully Apple jump not only address this as a priority, but also show some transparency and accept that it's a problem.
  16. robert05au macrumors regular


    May 19, 2005
    Dubbo, NSW
    this may not be actually system side related but a server side issue.
  17. MH01 macrumors G4


    Feb 11, 2008
    As others have stated, this could just be server side issues. On a number occasions I've had issues signining into iMessage / iCloud unrelated to software updates
  18. robert05au macrumors regular


    May 19, 2005
    Dubbo, NSW
    For me the server is for some reason rejecting logins as to why anyone's guess
  19. YSP macrumors newbie


    Oct 22, 2014
  20. mortenfrool macrumors newbie


    Sep 15, 2014
    Yes. All of a sudden it logged in for me without me even trying, lol.
  21. MatsSkoe macrumors member


    Jul 28, 2013
    Yes, they fixed it. I couldn't login after the update yesterday but this morning a pop-up appeared asking me for my iCloud password and after that both iMessage and FaceTime are working!
  22. Domi93 macrumors newbie


    Mar 24, 2016
  23. henzpwnapple, Mar 24, 2016
    Last edited: Mar 24, 2016

    henzpwnapple macrumors regular


    Feb 13, 2009
    Not sure if anyone have the same feeling as myself sometimes...

    It feels like using a PC now.

    Further.. look at all the workaround and user-fixes in the comment section.. then refresh your memory back then when "It just works".

    Using a Mac now requires more computer skills.

    And that's insane.. when Apple was the one who tried (and led) in making computer usage extremely easy... now it is getting more difficult every release (if not everyday) now and then with bugs and malwares.

  24. Lemon Mac macrumors member

    Jan 20, 2016
    From the recent Honda Carplay thread:

    Aston441 said: ↑

    "Since the old man died Honda went to garbage. Sad."

    Now just substitute ‘Honda’ for ‘Apple’.
  25. TropN macrumors newbie

    Feb 21, 2014
    I ran into this iMessage/FaceTime activation problems on my mom's iPad running iOS 8.x Couldn't get it to sign in so I just left it at that since my mom never use iMessage/Facetime anyway. I should probably update her iPad to the latest version and see if that would make any difference.

Share This Page