Spigen Neo Hybrid iPhone 6 - Buttons not working?

Discussion in 'iPhone Accessories' started by TBONE72, Sep 19, 2014.

  1. TBONE72 macrumors regular

    Joined:
    Sep 25, 2007
    #1
    Got the red Spigen Neo Hybrid for my iPhone 6. Unfortunately it seems that their buttons don't quite match up with the phone's. Anyone else having a hard time with the buttons, both volume and sleep/wake?
     
  2. Poob Bubes macrumors 6502a

    Poob Bubes

    Joined:
    Apr 16, 2007
  3. Hammie macrumors 65816

    Hammie

    Joined:
    Mar 17, 2009
    Location:
    Wash, DC Metro
    #3
    I have the same case and same issue.

    I just logged on to specifically look for anyone else with this issue.

    Glad I am not alone. :)
     
  4. kromix macrumors member

    Joined:
    Feb 8, 2011
  5. Hammie macrumors 65816

    Hammie

    Joined:
    Mar 17, 2009
    Location:
    Wash, DC Metro
    #5
    Sucks to be an early adopter, eh? :p
     
  6. pmkoch macrumors regular

    Joined:
    Oct 18, 2009
    #6
    Where did you guys get yours? I got mine from Amazon and it came with those pads pre-installed. I have zero issues with buttons.
     
  7. Hammie macrumors 65816

    Hammie

    Joined:
    Mar 17, 2009
    Location:
    Wash, DC Metro
    #7
    Mine also came from Amazon and they did not have them.
     
  8. tgi macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
    #8
    Don't like these inconsistencies. I was planning on ordering one from Amazon. So it Spigen providing them for free if your case did not come with one?
     
  9. deleon macrumors newbie

    Joined:
    Apr 17, 2010
    #9
    Feels better that others are having this problem. I tried adjusting it and it still doesn't feel work. So I emailed them and let's see if they send those stabilizers.

    I also ordered from Amazon and they did not have them installed.
     
  10. Liwanra macrumors newbie

    Joined:
    Nov 2, 2012
    #10
    yup...me too, any know how to take this thing off?
     
  11. Hammie macrumors 65816

    Hammie

    Joined:
    Mar 17, 2009
    Location:
    Wash, DC Metro
    #11
    you can slide the rubber and wrap off from the bottom.

    I used a small piece of foam (it was some sort of bumper and had adhesive on one side) that I cut down to fit. I was more concerned with the power button than the volume button. Therefore, I only did the one button.
     
  12. wolve macrumors regular

    Joined:
    Jun 18, 2009
    #12
  13. wolve macrumors regular

    Joined:
    Jun 18, 2009
    #13
    Just got an e-mail from Spigen about them sending the button stabilizers for all Amazon orders. I sort of feel bad for everyone about "Spigengate", but at least the company is taking care of this issue.
     

    Attached Files:

  14. JayMosEnvied macrumors member

    JayMosEnvied

    Joined:
    Aug 13, 2010
    #14
    I think this is why they took awhile to send my case. I ordered last week Friday and was supposed to be delivered today. Probably realized the buttons don't work and tried to fix things before they start shipping out.
     
  15. wxnats macrumors 6502a

    Joined:
    Sep 10, 2014
    Location:
    Virginia
    #15
    Just got the same email. It's great that they are fixing this. People need to calm down.
     
  16. clads01 macrumors member

    Joined:
    Jul 28, 2010
    #16
    I guess that's what they get for trying to jump the gun and make cases based on unofficial specs/data. I have my case but not the phone yet, so curious how the fit really is. Is this a good fix or should we request revised cases? I assume they will change their design to address this issue without the added pads moving forward.
     
  17. Rocko1 macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
    #17
    Anyone else concerned about how slippery the plastic is on these? Very slick.
     
  18. walds11 macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #18
    Yes! Curved and slick compared to the 5/5S bumper.
     
  19. easyfame macrumors member

    Joined:
    Jul 25, 2014
    #19
    Can confirm 2 out of 3 buttons not clicking. Needless to say its on its way back.
     
  20. chhhrrriiisss macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Connecticut
    #20
    I got an email from them tonight saying they were shipping a new part to fix this problem to everyone who ordered.

    Kinda disappointed that I haven't received any of my cases I ordered from them over a week ago. And no tracking for one of the shipments yet either. :/
     
  21. el.caudillo macrumors newbie

    Joined:
    Jun 24, 2010
    #21
    Same here, can anyone comment on if the Spigen Slim Armor has similar issues or not?
     
  22. kae0003 macrumors newbie

    Joined:
    Apr 20, 2012
    Location:
    Auburn, AL
    #22
    I have a Neo Hybrid and a Neo Hybrid Metal, of which neither worked very well. I received their email about the pieces, but I didn't want to wait for those to take their time to come in, not did I want to pay for an overprices crap case locally.

    I decided to make a quick trip to target and purchase some craft foam pieces for cheap, which for me came in the same of alphabet letters like these:[​IMG]

    All you need to do is to cut 2 straight pieces, one long one short, to fit over both the volume buttons and the power button and stick them onto the inside case. The case now works perfect. This is essentially what they are sending us, but instead of waiting days/weeks, you get a functions case now for cheap.
     
  23. ajm222 macrumors 6502a

    Joined:
    Sep 19, 2012
    #23
    Haven't gotten any email but ordered the case yesterday. Wil see if I hear something by Monday. If not, I'll email. Mo can get the buttons to work but they're not responsive at all.
     
  24. TheLoneWolf527 macrumors newbie

    Joined:
    Sep 8, 2014
    #24
    Some of the reviews on Amazon are saying other parts of the case aren't that good, is this true? Because mine's expected to come tomorrow and if it's bad, I'll return it without even opening it
     
  25. michael31986 macrumors 68040

    Joined:
    Jul 11, 2008
    #25

    Their bumpers are amazing and the buttons work great
     

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