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SPRINT iPhone 5 PRE-ORDER thread!!
- Thread starter kendu2412
- Start date
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http://www.sprint.com/personal/wireless/order_status.html?INTNAV=ATG:FT:OrdStatus
I used that site to enter my order number.
For those wondering how I got my order number:
I clicked "view my bill" then on the right-hand side there's "see my order history"
https://myaccountportal.sprint.com/servlet/ecare?inf_action=orderList
I just went to check my status @ Sprint.com/order status and a little window pops up with the sprint logo.the IM states he can help me find my status but needs my sprint pin #
I said i'll call instead and closed out the window!!!
That was freaking weird!!!
Anyone hear about this happening?????
Richb718
I said i'll call instead and closed out the window!!!
That was freaking weird!!!
Anyone hear about this happening?????
Richb718
Good looking out.I had my order # but the dash was in the wrong spot..THX SPRINT...ahhhhh!!!
My status is the same as yours shipped and is active.
Which means it shipped from China and when it gets to the warehouse in the states to get ready to get shipped,thats when we will get a tracking#.
I'll bet you we'll have that # Wed.
Richb718
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Yeah i was using that but there was a mix up while taking down the # with putting the dash's in the right pl.
something so simple can throw it all off.
Richb718
i did the same and mine showed shipped.i than called sprint and they said that was the warehouse number not the order number .i got my order number and it shows
Thank you for pre-ordering the 16G iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 2 pm CT on 9/14 will arrive on or around 9/21. Orders placed after 2 pm CT on 9/14 will ship in 2 weeks. For questions, visit sprint.com/preorder.
great,how did you get your order #??
I have a ID and order #,when i put my order # in the message they said your phone is shipped and active but your saying it's a warehouse #?
Richb718
I'm wondering how accurate that status message they've been sending out is as the Sprint site still lists the 32GB and 64GB models as still available for 9/21 delivery.
Either it's wrong and they need to update it or they way overestimated the number of units they thought they would sell prior to 2 p.m. yesterday.
i did a chat with cust service and they sent me a email because i never got one and it had the new number
Where I live, AT&T is garbage and I'm not particularly impressed with Verizon, to be honest. Though I have great coverage, when I'm at work, I can't maintain a solid 3G connection. It's constantly going from 4 bars of 3G to 2G. When I'm at home, my 3G connection gets me less than 1mb/s at 4 bars (when I had AT&T, it was significantly faster. Their coverage was just lousy)
I've read Sprint's reviews here and they are pretty good. 4G coverage is almost non-existent, but I'm using a phone... I've convinced myself that 3G is plenty for mobile use.
So why not go for the cheaper of the 3 options and get unlimited data and text?
Mine has just been saying
Status: Thank you for pre-ordering the 16G iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 2 pm CT on 9/14 will arrive on or around 9/21. Orders placed after 2 pm CT on 9/14 will ship in 2 weeks. For questions, visit sprint.com/preorder.
This was the only communication I have had with them.
Status: Thank you for pre-ordering the 16G iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 2 pm CT on 9/14 will arrive on or around 9/21. Orders placed after 2 pm CT on 9/14 will ship in 2 weeks. For questions, visit sprint.com/preorder.
This was the only communication I have had with them.
I'm assuming bc my order was placed by 1:35AM, I'll be in the first batch, but won't lie. I won't stop being worried until after I get my tracking number later this week. Hopefully Tuesday/Wednesday?
well I still have my money, but not worried anymore after seeing the post here and I havent received an email
Is there any way that someone can change the title of this thread so that "thread" is spelled correctly?
Mine was placed at 3:30 central. Up until then it wouldn't load for the many here. I almost went to sleep, but thank god I kept checking here when someone had said it was finally working.. I would've regretted going to sleep!
I'm in the first batch I'm sure being it's only an hour and a half after the pre orders started.
Good to see this. Within hours they had pulled the money from my checking and it was under my Wells Fargo pending transactions. I had called Wells and Sprint and didn't get a clear answer. Also, the original amount pulled is more than what it is actually costing because the "estimated taxes" from the original order page were to high. On sprint.com it shows the lower amount under credits. My Apple Care +s are also "backordered". Here are parts of my Sprint chat:
Chat Reason: I bought 3 iphones this morning and my debit card was charged 1195.56. When I look at my summary on sprint.com, it shows payments made are only 1155.83. Why not the full amount I paid?
Customer: Also, I bought 3 Apple Care +s and the phones are dated to arrive 9/21 but the Apple care is backordered? Doesn't make sense
Louanna A: I understand that your account was charged $1195.56 however your Sprint account shows a payment of $1155.83. I would like to inform you that your Sprint account shows only total amount payment not the charges. That is the reason for difference in the amount. As you have already paid for apple care so once you contact us for activation please request for apple care add and we will add the apple care from our end.
Louanna A: I meant your Sprint account shows only total payment amount not the taxes.
Louanna A: That is the reason for difference in both the amounts.
Louanna A: I have checked your account details again and noticed your account was charged total $996.97 for phone and apple care price, $128.11 for sales tax , $20.50 for country taxes and $10.25 for city taxes. The total amount is $1155.83 however I understand that your account was charged total $1195.56. I request you to contact your bank and they will help you top resolve this issue because as per our records your account was charged only $1155.83 for phone and insurance charges.
I called Wells Fargo that Friday morning to make sure they didn't reject the charge or anything thinking it might be fraud. All looked ok on their end. I feel better knowing it is common for them to charge the bank, take it back, then they will recharge it later. They better charge that lower amount!
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It also took me an hour an a half from midnight PST for the Sprint site to work. It was a long hour and a half! I would check, doze for 20 minutes, check . . .
And it has begun again!! The rush to pre-order and then the constant checking of the status. Then the excitement will die down until someone reports that they got a tracking number. The threads come alive again! Then we constantly check the tracking number to see if and when it moves. Then on Friday, we constantly check the tracking number due to a nervous tick in anticipation of the phone's arrival.
Maybe it's just me but that was me last year. It's going to be a fun week!!!
First timers, enjoy!! Veterans, here we go again!
Maybe it's just me but that was me last year. It's going to be a fun week!!!
First timers, enjoy!! Veterans, here we go again!
I'm still surprised, and maybe I shouldn't be... at how little activity there is on this Thread. Either no one ordered on Sprint or those that did don't bother checking in.
I'll assume it's the former and hope that it means Sprint really does still have a stock of 32 and 64 GB phones available for 9/21 delivery and we'll all get ours by release.
I'll assume it's the former and hope that it means Sprint really does still have a stock of 32 and 64 GB phones available for 9/21 delivery and we'll all get ours by release.
I guess I'll check in. I pre-ordered the 4s last year through apple.com and got it on launch day. This year I couldn't even get to apple.com before shipping extended to 2 weeks, so I ordered through sprint.com. Kind of regretting that decision. I've never seen a line at a Sprint store for anything, and their website seems very unreliable. Not sure when I will get this phone. Here is a picture of my order status:
What does this mean? First they say I will get it on launch day and then they say it's on backorder??
EDIT:
I went to sprint.com/preorder and saw this: "We'll do our best to get it to you on Friday, Sept. 21. However, please note that iPhone 5 16GB will ship in up to 2 weeks. You'll get an email when your pre-order ships that will include a tracking number."
I ordered a 32GB. Am I in the clear?
What does this mean? First they say I will get it on launch day and then they say it's on backorder??
EDIT:
I went to sprint.com/preorder and saw this: "We'll do our best to get it to you on Friday, Sept. 21. However, please note that iPhone 5 16GB will ship in up to 2 weeks. You'll get an email when your pre-order ships that will include a tracking number."
I ordered a 32GB. Am I in the clear?
Last edited:
You're OK, only the 16GB slipped to 2 weeks. About the Apple Care + being "backordered," see my chat transcript above. Basically you paid for it but you just need to give them a call when you get the phone for them to add it. (I guess the 2 years starts on that date.)