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SPRINT iPhone 5 PRE-ORDER thread!!

Called Sprint earlier. CS couldn't find my order using my order number and was told to call Order Support so I did. All they did was read off my order status (I ordered the 18th).

Hopefully I get my tracking # / device this week.
 
I ordered mine through employment value program on the preorder day around 2pm. I got my confirmation email on launch day... and I didn't get any tracking number but it says device activated or shipped. What does this mean?
 
rugox said:
I ordered mine through employment value program on the preorder day around 2pm. I got my confirmation email on launch day... and I didn't get any tracking number but it says device activated or shipped. What does this mean?
Click to expand...

Someone activated it?
 
i preordered on the 14th before the 2 pm cst cutoff but they messed up my order number and gave me a new one, guaranteed that i would get it on the 21st and then when it came to Thursday night on the 20th, i still didn't get a tracking number. i come to find out that my order date was pushed to the 15th and there is absolutely nothing they can do about it, so i got my upgrade fee refunded and now i have to wait 2 weeks until it ships. so, after my tirade, i ask this...

does anyone know if sprint will ship out the phones as they get them or will they stick to their "ship 2 weeks after the order date" bs?
 
Pre-Ordered on the 15th

Anyone ordered on or around the 15th? I'm waiting on a black 16GB, no tracking, email, anything. Ordered at 6am EST. Received my White 16GB on launch day.

By the way....these EarPods are awesomeeeeeeeeeeeeeeeeee!
 
Sprint Store

Well, I pre-ordered mine on 09/20, the day before the launch, directly at the Sprint store. I was their first iPhone 5 customer. I was told that I would get my phone exactly on 09/21. They did half of the transaction and I paid for the phone. On Friday morning they called me saying that their warehouse is out of stock, and that Apple should be delivering more phones within 4 to 6 weeks!!! The funny thing is that I was at Best Buy earlier today and they had a stash of the iPhones available. What is it, does Best Buy have precedence over the Sprint stores???
 
italeki said:
Well, I pre-ordered mine on 09/20, the day before the launch, directly at the Sprint store. I was their first iPhone 5 customer. I was told that I would get my phone exactly on 09/21. They did half of the transaction and I paid for the phone. On Friday morning they called me saying that their warehouse is out of stock, and that Apple should be delivering more phones within 4 to 6 weeks!!! The funny thing is that I was at Best Buy earlier today and they had a stash of the iPhones available. What is it, does Best Buy have precedence over the Sprint stores???
Click to expand...

There's no way you'd have received the device the next day if you ordered on the 20th. Best Buy obviously didn't sell out and had some left at the store you went to.
 
SPRINT use ship by next day air with UPS. That mean your iPhone will be ship before delivery 1 day from Kentucky ( Sprint's warehouse )

That was happened for people who receive iPhone ( included me ) on launch day :cool::cool:
 
Got my iPhone 5 from Sprint. Switched from Verizon on financial and philosophical grounds. And so far I've experienced faster/better 3G service (no 4g or LTE where I live) on Sprint. Obviously that varies, but I've had no issues. Did a download test the other day and received 1.7 down. Very pleased. Plus their a green company. So that's a bigger plus.
 
9/20

I ordered a black 32GB on 9/20 and on my order status I'm getting the following message:

Thank you for pre-ordering the 32GB iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 5 pm CT on 9/17 will arrive on or around 9/21. Pre-orders placed after 5 pm CT on 9/17 through 10:00 am CT on 9/20 will ship in 1 week from order date. Orders placed after 10:00 am CT on 9/20 will ship in 3 weeks from order date.

I still have not received any tracking info, and the UPS tracking trick doesn't work? Anyone received tracking info today?
 
hugejackmen said:
I ordered a black 32GB on 9/20 and on my order status I'm getting the following message:

Thank you for pre-ordering the 32GB iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 5 pm CT on 9/17 will arrive on or around 9/21. Pre-orders placed after 5 pm CT on 9/17 through 10:00 am CT on 9/20 will ship in 1 week from order date. Orders placed after 10:00 am CT on 9/20 will ship in 3 weeks from order date.

I still have not received any tracking info, and the UPS tracking trick doesn't work? Anyone received tracking info today?
Click to expand...

Since you said you ordered on the 20th, and considering the message you're seeing, that would mean it would ship Thursday (if you ordered before 10AM CT.

I ordered my 16GB on the 18th and am still seeing the following:


Status: Thank you for pre-ordering the 16GB iPhone 5. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Pre-orders placed through 2 pm CT on 9/14 will arrive on or around 9/21. Pre-orders placed after 2 pm CT on 9/14 through 10:00 am CT on 9/19 will ship in 2 weeks from order date. Orders placed after 10:00 am CT on 9/19 will ship in 3 weeks from order date. If we reached out to you for needed information to process your order, delays in response could affect shipping timelines. For questions, visit sprint.com/preorder.
 
Wow, ordered 2 - iPhone 5 Black 32GB yesterday (e.g. Sunday morning). Just got a shipping confirmation e-mail. I was expecting a 3+ week wait.
 
bbucy said:
Wow, ordered 2 - iPhone 5 Black 32GB yesterday (e.g. Sunday morning). Just got a shipping confirmation e-mail. I was expecting a 3+ week wait.
Click to expand...

What??

There's no way it shipped that quick. Must've been just an email saying what you ordered. I preordered a 16GB on the 18th and no tracking number yet.
 
batting1000 said:
What??

There's no way it shipped that quick. Must've been just an email saying what you ordered. I preordered a 16GB on the 18th and no tracking number yet.
Click to expand...

I'm as surprised as you, must of either fell through the black hole called the ordering process or order the right phone combination (e.g. in-stock). Of course, when going to the UPS site it says invalid tracking number.
 

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me2000 said:
Ordered on the 16th and still nothing... :(
Click to expand...

I'm pretty sure if you ordered a 16gb on the 16th that the earliest you should expect it to ship is this Friday. It says specifically that it will ship 2 weeks after the order date.

Pre-orders placed after 2 pm CT on 9/14 through 10:00 am CT on 9/19 will ship in 2 weeks from order date.
 
accorn said:
I'm pretty sure if you ordered a 16gb on the 16th that the earliest you should expect it to ship is this Friday. It says specifically that it will ship 2 weeks after the order date.

Pre-orders placed after 2 pm CT on 9/14 through 10:00 am CT on 9/19 will ship in 2 weeks from order date.
Click to expand...

What if I preordered the 18th? I know it's the same status, but when can I expect it to ship?
 
batting1000 said:
What if I preordered the 18th? I know it's the same status, but when can I expect it to ship?
Click to expand...

2 weeks from the order date- so Monday or Tuesday (Oct 1-2)
This is just my best guess though with the information Sprint provided.

I'm honestly hoping the roll out shipments sooner- but not banking on it, it will just be a pleasant surprise.
 
accorn said:
2 weeks from the order date- so Monday or Tuesday (Oct 1-2)
This is just my best guess though with the information Sprint provided.

I'm honestly hoping the roll out shipments sooner- but not banking on it, it will just be a pleasant surprise.
Click to expand...

I was looking forward to a tracking # this week..
 
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