Carrier Sprint iPhone X/8/7s Pre-Order and Dispatch Thread

[bbowser12]

...

 

[ArtyS]

This is my biggest theory for all of this mess. I honestly believe peoples orders are being shipped based on transit times from UPS/Sprint fulfillment center to delivery destination. Say they have Preorders than span from 9/15 to 9/20. Say they will all be shipped and delivered for release day tomorrow. Great. Now here's where it gets confusing. I think, all of those orders, are not being shipped based on who ordered first. I think they are being shipped based on the shipping destinations location from the UPS fulfillment center. Those who have longer transit times are shipped first. Those who have the shortest transit times, are shipped last. I believe that's how this is playing out.

I'm pretty sure that's how it works, because it makes sense from a logistical standpoint. In previous years where there were no delays, the phone shipped out the night before. My worry this year is that there appears to be a stock issue. If it ends up being delayed for any length of time, I'll probably just cancel and wait to see what happens with the X. I'm curious about that phone, so this could present an opportunity to check it out.

 

[uknation87]

Yes, but post-launch catastrophe, and actually even during it, I was working with Sprint on my many issues. Impressively, many of them were eventually fixed, if not all of them. All, that is, except preorders. I guess. Didn't know what to expect going into this one this year. Though I DO have to give them massive credit for making sure the site didn't crash immediately.

But I'd also like to say that there were a few other people who said the exact same thing and are still apparently with Sprint. So I'm not entirely sure what the purpose is of singling me out in particular. I'm looking at 2 other names I saw last year in this very thread...

I wasn't trying to be an a$$ about it man... honestly, your handle just stuck out to me and I was wondering if you were the same person.

Like I said, I've been down that road with them and after 17 years I'm still here as well. I was just wondering what changed your mind because you were pretty dead-set on making a move ASAP. I wasn't trying to stir the pot if that's the way it came across.

 

[txw7007]

Tracking updated. I'll have mine by end of day tomorrow!
[doublepost=1506023504][/doublepost]My parents have been with Sprint for about 20 years. They always say they want to switch but never do either. Something about the unlimited plan.

 

[ArtyS]

I wasn't trying to be an a$$ about it man... honestly, your handle just stuck out to me and I was wondering if you were the same person.

Like I said, I've been down that road with them and after 17 years I'm still here as well. I was just wondering what changed your mind because you were pretty dead-set on making a move ASAP. I wasn't trying to stir the pot if that's the way it came across.

I know, but I think I actually said something later in that forum about having worked with Sprint. I think... though that whole thread was updating every minute or so. But anyway, yeah- Sprint has been pretty much trouble free for the past year. I can't think of a single time I've had to call or chat with them over some stupid issue. And, you know, that's all I really wanted. To just have service that WORKED and where I didn't have to call over and over to fix this or that.

Amazingly... and this is something I never thought I'd say... ever since I just purchased all my own equipment instead of renting out the misery box they rented out, Spectrum has been running well, too. I probably just jinxed myself and Spectrum will burn my house down or something.

 

[uknation87]

I know, but I think I actually said something later in that forum about having worked with Sprint. I think... though that whole thread was updating every minute or so. But anyway, yeah- Sprint has been pretty much trouble free for the past year. I can't think of a single time I've had to call or chat with them over some stupid issue. And, you know, that's all I really wanted. To just have service that WORKED and where I didn't have to call over and over to fix this or that.

Amazingly... and this is something I never thought I'd say... ever since I just purchased all my own equipment instead of renting out the misery box they rented out, Spectrum has been running well, too. I probably just jinxed myself and Spectrum will burn my house down or something.

Haha!

I know what you mean. I was sold a bag of goods with the lease program but shame on me for not paying more attention to the details on that specific option for my Iphone 6.

I am still loving my 7 + and didn't upgrade this year but, as crazy as this might sound, I missed the board and the back and forth with everyone from last years awful experience.

I'm glad to see everyone is getting what they ordered and on time at that. I'm sure the "X" will cause havoc which might create a repeat of our thread from last year.

Good luck everyone!
[doublepost=1506025464][/doublepost]

Tracking updated. I'll have mine by end of day tomorrow!
[doublepost=1506023504][/doublepost]My parents have been with Sprint for about 20 years. They always say they want to switch but never do either. Something about the unlimited plan.

I know... I have said several times that I'm gone but never pull the trigger. Honestly, I live in a major city and the service is actually really good for the most part.

I have trouble when I travel to small town KY to see family or down to Florida for vacation. Some of those backwood areas in Alabama just doesn't provide any type of signal for Sprint. Outside of that, it's solid in my opinion.

 

[snowtrooper1966]

Yes, but post-launch catastrophe, and actually even during it, I was working with Sprint on my many issues. Impressively, many of them were eventually fixed, if not all of them. All, that is, except preorders. I guess. Didn't know what to expect going into this one this year. Though I DO have to give them massive credit for making sure the site didn't crash immediately.

But I'd also like to say that there were a few other people who said the exact same thing and are still apparently with Sprint. So I'm not entirely sure what the purpose is of singling me out in particular. I'm looking at 2 other names I saw last year in this very thread...

I wasn't trying to be an a$$ about it man... honestly, your handle just stuck out to me and I was wondering if you were the same person.

Like I said, I've been down that road with them and after 17 years I'm still here as well. I was just wondering what changed your mind because you were pretty dead-set on making a move ASAP. I wasn't trying to stir the pot if that's the way it came across.

I was here last year and also very frustrated, and although I did not finally get the Jet Black 128GB 7+ I preordered deliverd until Denecmebr 15th, they made me happy and feel like a valued customer.
It took emailing Marci in executive escalations, and many hours on the phone, but I got 2 months of billing covered, my upgrade eligibility rolled back to the preorder date, to keep my old 6+ penalty free instead of having to give it back and to use the matte black 7+ they had sent in error until the jet black arrived....

 

[uknation87]

I was here last year and also very frustrated, and although I did not finally get the Jet Black 128GB 7+ I preordered deliverd until Denecmebr 15th, they made me happy and feel like a valued customer.
It took emailing Marci in executive escalations, and many hours on the phone, but I got 2 months of billing covered, my upgrade eligibility rolled back to the preorder date, to keep my old 6+ penalty free instead of having to give it back and to use the matte black 7+ they had sent in error until the jet black arrived....

Marci helped me out as well. She did a fantastic job of dealing with the madness in my opinion.

So, how's the jet black finish holding up? I honestly have yet to see one "in the wild" believe it or not but always though they looked great in pictures. My Matte Black has a couple of very minor scrapes but for the most part, still looks like new.

 

[bbowser12]

...

 

[Kilosa]

So here I am again one year later waiting for my phone to ship order on 15th around 1pm ish.

 

[ArtyS]

Shipping ranges updated from starting 9/20 to starting 9/22... ouch

https://www.sprint.com/orderstatus

Woohoo!!! A repeat of last year's s**tshow!!! Bring on the angry mob! I'm glad I kept this after I made it.

But if this ends up happening again this, year, I'll be extremely frustrated. Not so much at the fact that the phones will be delayed (as I said; I may just use that as an excuse to cancel the order and check out the X whenever it is available), but at the fact that we all made it very clear to Sprint last year that all we wanted was communication that something such as this was going to occur. I thought they actually heard us. But it seems that they may not have heard us after all.

 

[Lampras]

In a surprising turn of events, my iPhone is now only about 4 hours away from its final destination. This is honestly the fastest I've ever seen UPS ship any item I've ordered before.

 

[snowtrooper1966]

If I buy an iPhone X from Sprint and pay in full will it arrive Carrier Locked to Sprint? If so can I avoid the carrier lock by placing my Verizon sim in it before powering it on for the first time?


I cannot buy direct from Apple because I don't have an account with any carrier. My phone is provided through work. However they allow me to use my own device if I wish.


My plan it to try to buy from either Verizon or Sprint at launch then canceling the account as soon as I get the phone. I'm prepared to pay any fees associated with activation/cancellation.

You can’t force boot it to a different carrier if it’s locked.


I know they usually delay sales of the factory unlocked versions for a few weeks until after launch, but the unlocked (sim free) 8 & 8+ is available from Apple already, even as preorder.

Perhaps they will do the same with the X, or you wait until mid November and buy the sim free direct from Apple to avoid any uncertainty...

 

[bjaminkelley88]

That theory sounds plausible. We should start a map of who pre-ordered on the 15th, and still has no shipping. I'm in California.

I'm in Texas which honestly, transit times from Kentucky here is only like 1 day, 2 days at most. Even though they issued tracking to my device yesterday with 2 day air saver, They didn't pick it up until this morningfrom fulfillment for delivery tomorrow.
[doublepost=1506028566][/doublepost]

Shipping ranges updated from starting 9/20 to starting 9/22... ouch

https://www.sprint.com/orderstatus

Why ouch? The 20th is gone and past. It's the 21st with the earliest they can ship a phone, if ordered today, is tomorrow the 22nd regardless. So this doesn't mean anything. They obviously can't still ship a phone on the 20th or 21st being well, one is yesterday and one is today......

 

[bbowser12]

...

 

[txw7007]

Wondering if y’all can answer this. UPS delivers on Saturdays, why are people saying if they don’t get it tomorrow that they’ll have to wait until Monday?

 

[Lampras]

Wondering if y’all can answer this. UPS delivers on Saturdays, why are people saying if they don’t get it tomorrow that they’ll have to wait until Monday?

I thought that UPS only delivers on Saturday if the service is paid for by the vendor?

 

[txw7007]

I thought that UPS only delivers on Saturday if the service is paid for by the vendor?

Ohhh ok because I looked it up and it said they’ll deliver next day and 2nd day and a few others but what you said would make sense.

 

[jcsquid3692]

Plan A is to try Verizon first. But at 12:01 launch things usually go a little haywire. My plan is to have as many options as possible. Desktop on Verizon, Laptop on Sprint, Verizon app on one phone and Sprint app on another.

They say luck favors the prepared.

sprint CDMA isnt as great as the Verizon CDMA/GSM models will be ( Tmobile also ) BUT like said best bet is Verizon
[doublepost=1506032370][/doublepost]This Halways Excites me knowing their atleast advertising the X within Carriers now Still wondering on the Down payment... anyone have any type of word on that even from another carrier to give an in the ball-park price....

 

[ArtyS]

I was here last year and also very frustrated, and although I did not finally get the Jet Black 128GB 7+ I preordered deliverd until Denecmebr 15th, they made me happy and feel like a valued customer.
It took emailing Marci in executive escalations, and many hours on the phone, but I got 2 months of billing covered, my upgrade eligibility rolled back to the preorder date, to keep my old 6+ penalty free instead of having to give it back and to use the matte black 7+ they had sent in error until the jet black arrived....

Man... I would LOVE to keep my 7+. This phone is probably the most natural fit for me that I've ever had. I could not be any happier with it. That's why I'll cancel the 8+ if there is a goofy delay without thinking twice. I certainly don't need the upgrade, I just sort of want it. But I will always miss the matte black finish.

It's kind of weird, actually. Why would Apple have spent so much time and put so many resources into making all the finishes that they put out with the 7 and 7 Plus, only to knock it back to the normal 3 they had before? I thought for sure that matte black was the future and space gray would finally be retired.

 

[craftbeervanity]

Frustrating that in 2017 they do not process pre-orders in the order they were received...

yes. I ordred my 64GB space grey 8 plus at 3:15 eastern time and have still not received a shipping notice. I know for a fact people who ordered the exact same phone, hours after me are getting their confirmations. I'd actually be ok with this, except that I called sprint and not only do they not apologize, they actually tell me that I'm wrong. One Sprint rep flat out lied and said no phones have been set up with shipping information and won't be until 9/22. Which is clearly a lie since we all know some phones have already shipped. Another Rep just kept telling me that they have limited supply, which again I'm fine with, except that he refused to answer my question as to why people who ordered after me are getting their devices shipped out.

 

[Lampras]

yes. I ordred my 64GB space grey 8 plus at 3:15 eastern time and have still not received a shipping notice. I know for a fact people who ordered the exact same phone, hours after me are getting their confirmations. I'd actually be ok with this, except that I called sprint and not only do they not apologize, they actually tell me that I'm wrong. One Sprint rep flat out lied and said no phones have been set up with shipping information and won't be until 9/22. Which is clearly a lie since we all know some phones have already shipped. Another Rep just kept telling me that they have limited supply, which again I'm fine with, except that he refused to answer my question as to why people who ordered after me are getting their devices shipped out.

I received my confirmation email at 3:19 AM EST and my phone is already in SoFlo.

 

[craftbeervanity]

Here is a conversation I had with a sprint rep. Lies!

You: I just want somebody to tell me the truth rather than keep lying or ignoring my question about why people who ordered after me are already getting their devices shipped out.

Matt: Upon checking your order, i do see that your device is the new iPhone 8 on Space Gray. Indeed we received earlier stock in this device but other colors. At this point we haven't received the Space Gray stock but rest assured we will have stock on your device most probably tomorrow. The people whom you spoke with didn't have the Space Gray ordered with Sprint i can guarantee that.

You: you see, you are lying. The people I talked to did have space grey. they were space grey, they were 8 plus, and they were 64GB. I saw the order confirmation with my own eyes.

You: and I saw the shipping confirmation with my own eyes as well.

Matt: I am just stating facts that i can see in our system. I'm sorry for the delay but we really haven't received stock on the Space Gray yet, as i can see in the system.

You: it's frustrating to have a service provider who can't just tell the truth. Even if it's something that your customers might not want to hear, you should still tell the truth.

You: ok.

Matt: At this time your order is prioritized and will ship shortly after we receive inventory in our warehouse. I apologize for the delay and appreciate your understanding in this backorder situation.

You: thank you for your help.

 

[bjaminkelley88]

Said the guy with a tracking number.

Well no shipment or shipment, the old ship dates are in the past. So why not update them to reflect present times.
[doublepost=1506037805][/doublepost]

Here is a conversation I had with a sprint rep. Lies!

You: I just want somebody to tell me the truth rather than keep lying or ignoring my question about why people who ordered after me are already getting their devices shipped out.

Matt: Upon checking your order, i do see that your device is the new iPhone 8 on Space Gray. Indeed we received earlier stock in this device but other colors. At this point we haven't received the Space Gray stock but rest assured we will have stock on your device most probably tomorrow. The people whom you spoke with didn't have the Space Gray ordered with Sprint i can guarantee that.

You: you see, you are lying. The people I talked to did have space grey. they were space grey, they were 8 plus, and they were 64GB. I saw the order confirmation with my own eyes.

You: and I saw the shipping confirmation with my own eyes as well.

Matt: I am just stating facts that i can see in our system. I'm sorry for the delay but we really haven't received stock on the Space Gray yet, as i can see in the system.

You: it's frustrating to have a service provider who can't just tell the truth. Even if it's something that your customers might not want to hear, you should still tell the truth.

You: ok.

Matt: At this time your order is prioritized and will ship shortly after we receive inventory in our warehouse. I apologize for the delay and appreciate your understanding in this backorder situation.

You: thank you for your help.

Just another reason why they all lie and give misinformation out. Yet people still argue truth to their words.

 

[ArtyS]

I'm in Texas which honestly, transit times from Kentucky here is only like 1 day, 2 days at most. Even though they issued tracking to my device yesterday with 2 day air saver, They didn't pick it up until this morningfrom fulfillment for delivery tomorrow.

I'm in the great KY, but just in a part of it sort of "removed" from the rest of the state. Regardless, Louisville is within a reasonably short drive from here, so it wouldn't be too shocking to see something ship out late tonight and arrive in "my city" (i live outside of another major city, so it's kind of funny that my mail goes to this other state, only to be delivered back to KY), then be out for delivery at 5am or something along those lines.

But yeah, I don't see that happening. Wouldn't it just be such a shame if I had to holy off for the X?