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Good News for the MySprint App

ALWAYS take chat and 1st level CSR’s advice with a grain of salt....and verify whatever they tell you.

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All that being said.. that $350 credit promo on the 8 IS for adding a new line....
 
ALWAYS take chat and 1st level CSR’s advice with a grain of salt....and verify whatever they tell you.

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View attachment 727451 View attachment 727452[/QUOTE

You need to Update your app lol - App lets you Upgrade just Go into Appstore & update the App first then sign in with the 3 Dots ( Righr hand corner ) Then go to your Device & In Purple If eligible Click “ Upgrade Now “
 

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Is there any way to avoid the $30 upgrade fee when paying full price? Seems like a scummy move to pay $30 more for no reason at all.
 
Is there any way to avoid the $30 upgrade fee when paying full price? Seems like a scummy move to pay $30 more for no reason at all.
Upgrade Online Sprint App & avoid the 30$ Upgrade fee it wont charge you regardless full price or upgrade
 
Upgrade Online Sprint App & avoid the 30$ Upgrade fee it wont charge you regardless full price or upgrade
But then you'd be buying it through Sprint and not Apple, right?

It complicates things that I'm on the free for a year program, and can't upgrade through Sprint without losing my free plan.
 
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But then you'd be buying it through Sprint and not Apple, right?

It complicates things that I'm on the free for a year program, and can't upgrade through Sprint without losing my free plan.
Ya correct check the forum for Apple Preorder
 
If I'm trading in my iPhone 6 to upgrade and get the $350 credit, can I preorder via the app/online, or must I do this in-store?
 
I'm on an older subsidized family plan. I know this will need to be changed but I have been waiting until November when the last of multiple phones ends its 2 year agreement.

I plan to preorder on the 24 month purchasing plan. Will my current plan affect this preorder?
 

Odd, I’m still getting the sign on to sprint.com to upgrade message.
On top of that, my two 7+’s that have shown as upgradeable for the last month and did as late as list night are now showing as not eleigble.

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If I'm trading in my iPhone 6 to upgrade and get the $350 credit, can I preorder via the app/online, or must I do this in-store?

You can do it online ..but looks like you need to be adding a line for that 350 credit.. it will show up in 12 hours :)

Odd, I’m still getting the sign on to sprint.com to upgrade message.
On top of that, my two 7+’s that have shown as upgradeable for the last month and did as late as list night are now showing as not eleigble.

View attachment 727533

I’m guessing they are just getting ready.. mine was fine for upgrade and then it wasn’t... if you select to add a new line the X comes up saying you can select it on the 27th
 
LOL this is stupid. I just went to the store and was told the $350 is just for trade in and is good now. So no new line needed.. but if you are on the upgrade program you get that much written off anyway (because that’s what you still owe) ...assuming you can get your hands on an X to even upgrade to.
Guess I’ll just sit here reading tracking posts for months and read all the scalpers bragging how they will make money on the multiple phones they get.
It’s just a new toy.. I’d love to have one to play with but if it takes months then oh well.
So what color... LOL
 
Have you tried to download the Mysprint app from another device..? & they show Not eligiable? Weird

My Sprint Exexutive rep had cancelled my current contracts yesterday in an attempt to make things smooth tonite.
It was just a glitch in the matrix, once he got
back in and rebooted it, the app (and online) allow FlexPay upgrade option.

321124B9-C127-420F-9E6B-2CEBA220026D.png
 
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My Sprint Exexutive rep had cancelled my current contracts yesterday in an attempt to make things smooth tonite.
It was just a glitch in the matrix, once he got
back in and rebooted it, the app (and online) allow FlexPay upgrade option.

View attachment 727611

Bet you are relieved to see that. I better check because mine said ineligible last night and I just figured it was the system getting ready
 
My Sprint Exexutive rep had cancelled my current contracts yesterday in an attempt to make things smooth tonite.
It was just a glitch in the matrix, once he got
back in and rebooted it, the app (and online) allow FlexPay upgrade option.

View attachment 727611
Well shoot, now you’re worrying me. I mean I’m glad you figured things out but I’m in the same boat and I thought it was just the site getting ready..
[doublepost=1509061289][/doublepost]I might try and do an over the phone order while I’m messing with online just so I cover all my bases.
 
You can do it online ..but looks like you need to be adding a line for that 350 credit.. it will show up in 12 hours :)

Maddening that an existing customer needs to add a line to take advantage of the promo.
 
Maddening that an existing customer needs to add a line to take advantage of the promo.

I stand corrected on that::: you do NOT need to add a line sorry for repeating what I was told without questioning it more
 
I stand corrected on that::: you do NOT need to add a line sorry for repeating what I was told without questioning it more

Thanks, I thought you were correct, as when I was going through the Sprint iPhone X site and added the 256gb iPhone x, the trade in discount doesn't show like it does the iPhone 8. Guess that means I'll be staying up late. Thanks for the info.
 
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Thanks, I thought you were correct, as when I was going through the Sprint iPhone X site and added the 256gb iPhone x, the trade in discount doesn't show like it does the iPhone 8. Guess that means I'll be staying up late. Thanks for the info.

You’re welcome. I went to 2 sprint stores today and finally think I get it. LOL the only thing I didn’t like was understanding that if we preorder we can’t cancel until the phone arrives.
 
One thing I’m seeing that’s different via the app, if I go in like I’m upgrading to the 8, the flexpay 350 deal is not an option like it is on the web.

Flexpay w/trade in via app:

B985E931-CCDB-4F14-B4F1-40C7D9AB637A.png
[doublepost=1509067076][/doublepost]And flexpay w/trade in via web:

2D79FC23-EBD0-46CB-91E6-347C57C96EFA.png
[doublepost=1509067208][/doublepost]
So your alset ? Worked out for you with the App..?

Yes sir!
But I won’t be using it for the reasons above^
Much prefer 22 a month vs 41
 
One thing I’m seeing that’s different via the app, if I go in like I’m upgrading to the 8, the flexpay 350 deal is not an option like it is on the web.

Flexpay w/trade in via app:

View attachment 727631
[doublepost=1509067076][/doublepost]And flexpay w/trade in via web:

View attachment 727632
[doublepost=1509067208][/doublepost]

Yes sir!
But I won’t be using it for the reasons above^
Much prefer 22 a month vs 41
So your checkin our with the Apple app.. or Via site..?
 
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