I’m pretty dissatisfied with CBS All Access. I subscribed to see Star Trek Discovery. I decided to watch Picard today, but CBS wanted me to subscribe again in order to watch it. I checked and my subscription is active and current. I force stopped the app, cleared the cache, cleared the data and then restarted the app. Same thing. “SUBSCRIBE TO WATCH.” I tried calling them. Nothing. I sent them an email. They’ll get back to me sometime. Soooo...
I love Patrick Stewart, but not enough to subscribe twice to CBS All Access. It would be like getting HBO in a cable package and still getting charged $5.99/mo to see Game of Thrones.
Has this happened to anyone else?
Sadly, I think CBS has lost a subscriber. I’ll have to enjoy Picard vicariously through you guys.
I got this message but I was already subscribed. I think the number of devices is severely limited with CBS. I first watched on my iPad, but had to log off it in order to watch on my Xbox (also was logged onto AppleTV).