I never thought Stephen Fry was a contentious figure, so I'm surprised at the hate he's getting here - people who don't like him probably take him more seriously than he takes himself. He's a comedic actor with a penchant for long-winded, erudite rambling. I guess people just think he's a big elitist. He's certainly done well for himself but so have lots of others.
My point stands about manufacturers sacrificing quality for volume and market share.
There is a lot of hot air out there concerning discussions of reliability of Apple products, but for some reason I rarely if ever see PCs held under the same microscope. I think this situation stems from the argument that Apple's industrial design is a selling point, so people attack the build quality or design faults of Apple products as a result.
Personally, I have never seen any data that would convince me that Apple's products are well above or below average. They seem well within the rest of the industry as far as reliability goes - which means some of their products fail, and the more widgets you make the more instances of failure you get.
The only liars out there are the people claiming that Apple is exceptionally good or bad. I've been screwed by Apple hardware failures a couple times in the past (Rev. C iMac high-voltage board fragged itself, G4 PowerBook screen issues to name two), but I'm under no illusion that going with a different manufacturer would have removed the risk of failure. Millions of PC users suffer failures due to design faults or manufacturing defects every hour of every day. It's an endemic situation.
EDIT: As far as reliability goes, platforms are irrelevant. I have two Apple //e computers, three PowerBook 1xx series lappys, and used to own two IBM XTs and a Zenith Data Systems "luggable" 8088 portable. They all worked, and the ones I still own still work, and they are as old as I am. Someone else probably got lemon versions of all those machines and hates them, but I got good ones. That's mass production for you.