So you want more of the corporate speak blah blah that's just BS designed to make you feel better?
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Steve Jobs Again Speaks Out on iPhone 4 Antenna Issue via Email
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So you want more of the corporate speak blah blah that's just BS designed to make you feel better?
Geez. Apple's working on it, but it's not an issue. Stay tuned, but don't sweat it, it's not worth it. Can't Steve pick one?
I tried covering the space between the antennas on an iPhone 4 at the AT&T store, and it went from 5 to 1 bar within seconds. Not that I would always hold the phone that way, but this is a big deal.
I tried covering the space between the antennas on an iPhone 4 at the AT&T store, and it went from 5 to 1 bar within seconds. Not that I would always hold the phone that way, but this is a big deal.
There is a big issue for some users, myself included- so apple need to sort it out with a fix ...
I don't appreciate Steve Jobs telling us there isn't a problem when there clearly is ...
I don't appreciate Steve Jobs telling us there isn't a problem when there clearly is ...
A return policy with a restocking fee, same as AT&T. And yes it is 'just a phone' as Steve Jobs wisely said. But for those that thought they were dealing with a reputable company this head in the sand 'I don't see any problem' attitude is shocking and pretty much destroys any positive attitude they might have had for Apple.
Would be like people going to Toyota and having them say 'Breaking? Why in the world would you ever want to break a Toyota?'
The annoyance comes from the obtuse denial, the telling people on a ticking return window clock to 'stay tuned' when other statements make it clear they aren't going to do a thing about it.
I have duct tape on the sides of mine and have been asked by several people what its for - I tell them its what you have to do to make the iPhone 4 work as reliably as the old iPhone.
Enjoy the publicity Apple, you deserve every bit of it.
hysterics...
Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)
Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.
It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.
Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)
Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.
It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.
I'm right handed, but I find I use it plenty in my left hand. Not only do I use it in my left hand while interacting with it (preferring my right index finger) I often-times hold it in my left hand while interacting with things, such as a laptop. I don't see the problem.
Maybe people are grasping it with some kind of kung fu grip—who knows—but when held comfortably, but securely, I can duplicate some degree of bar loss (maybe one at most holding it comfortably; more when I try to duplicate it, but that's irrelevant to calling), but it isn't causing me to drop calls. At first I considered that it might simply be because I'm in an area of the state with a better signal, but since I got the iPhone 4 I've traveled through Chicago and Denver, and spent time in San Francisco and Manhattan. I'm dropping less calls than I ever did with the 3GS (three total now, and only one that might have been associated with the way I hold the device). I'm less inclined to believe the ranting.
People need to either relax a little bit (for their own sake) and wait to see what the Apple solution is before getting their knickers in a twist, wash their hands, or return their defective phone. Or vote with their wallets, of course—that's always a meaningful choice.
P.S. Colleagues, clients, friends and family around the country are similarly untroubled. Worst any of them has encountered is the white spots on a screen (they're going to return the phone). The only meaningful observation I can make is that none of them are obsessing over these articles.
I'll keep testing in different areas, but I can't seem to make it happen. The other problem for me is that my normal phone grip right or left hand doesn't hit the spot. I have to contort my normal grip, so it's something I have to be trying to make happen.
I think a big part of the agitation is Steve and Apple's nonchalant attitude towards this issue.
People don't know what "stay tuned" means. Most people aren't engineers and only know that "touching this spot makes the phone not work".
One thing you learn about customer service is that when you keep customers in the dark they get pissed off and start drawing their own conclusions.
People don't know what "stay tuned" means. Most people aren't engineers and only know that "touching this spot makes the phone not work".
One thing you learn about customer service is that when you keep customers in the dark they get pissed off and start drawing their own conclusions.
And my final point....
the real world pays almost no attention to any of this blog BS. This is like a tree falling in the forest
At the end of the day, Apple will be moved by it's direct communication with it's customers, who far outnumber exponentially the posters on blogs.
Class actions suits in advance of the expiration of return policies???? Wow....
the real world pays almost no attention to any of this blog BS. This is like a tree falling in the forest
At the end of the day, Apple will be moved by it's direct communication with it's customers, who far outnumber exponentially the posters on blogs.
Class actions suits in advance of the expiration of return policies???? Wow....
His handlers need to get him to stop emailing people. No matter how successful he is or how much the spin doctors fix him up for presentations the bottom line is he is a nerdy high school geek with no social skills. And if you read his candid responses you can plainly see this. His success has made him an egomaniac on top of it. He combs these message boards and responds to emails like a teenager with a Facebook account.
And this "I'm hip and in touch with the people" attitude doesn't work when you're bigger than Microsoft. Learn a lesson from Gates, unless you want pies thrown at you, too. How about practicing what you preach and retiring and enjoying your family?
There is actually a way to get people to respect you without fearing you, and if you can figure that out things like this wouldn't happen Unfortunately, there isn't an app for that.
And this "I'm hip and in touch with the people" attitude doesn't work when you're bigger than Microsoft. Learn a lesson from Gates, unless you want pies thrown at you, too. How about practicing what you preach and retiring and enjoying your family?
There is actually a way to get people to respect you without fearing you, and if you can figure that out things like this wouldn't happen Unfortunately, there isn't an app for that.
What!!! Just a phone?! Are you sure it's not the second coming of Christ? How dare he tell me how to prioritize my items? 
Honestly though, I blame Steve Jobs for replying to the guy after the second time.
I bet he gets hundreds of emails with logical, more reasonable and polite questions that he could be fiddling his time on (supposing ofcourse that this exchange was real).
Honestly though, I blame Steve Jobs for replying to the guy after the second time.
I bet he gets hundreds of emails with logical, more reasonable and polite questions that he could be fiddling his time on (supposing ofcourse that this exchange was real).
I'm so tired of all this.
I'm just going to use my phone. I like it and it hasn't dropped any calls. From all the bad reports going around, you know Apple has to do something at some point.
And while his response is definitely not the best way to sell your most popular product, Steve is right. It's just a phone. (This of course assumes that it's actually Steve replying, which I still don't truly believe it is.)
I'm just going to use my phone. I like it and it hasn't dropped any calls. From all the bad reports going around, you know Apple has to do something at some point.
And while his response is definitely not the best way to sell your most popular product, Steve is right. It's just a phone. (This of course assumes that it's actually Steve replying, which I still don't truly believe it is.)
I doubt that having 6 articles about it on the front page and at least 13 in the last week (2 per day) about it is helping the outbreak of signal neurosis. Even Toyota's recall didn't get this much coverage, and it involved life-and-death safety, not something as trivial as the number of bars on a telephone.
hysterics....
Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)
Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.
It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.
Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)
Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.
It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.
Wow this is pretty funny. Just take the phone back and get something else. I love my iPhone 4, no problems with it or the 3GS. It's your choice if your device has a defect and want to stay. It's really just a "phone" you can return it and move on with life. All these emails and lawsuits are getting ridiculous. And it's still the majority who loves the device. So either buy a bumper or a case, return it or suck it up. Not that difficult.
Plus! Alot of people knew about the issues before they received their phones.
Plus! Alot of people knew about the issues before they received their phones.
You're making a total ass out of yourself, publicly. I paid more than USD $8400 for the 12 units I bought, plus two flights tickets to to London to pick them up. A little more than $200, right?
So you bought 12 iPhones for a $4800? That's $400 a piece, you got screwed and you flew to London to buy them???
That's the most idiotic thing I have heard so far.
Read what I said. I agree with his sentiment but I think there is a genuine problem to address.
Nope, out of the 1.7 million, I doubt if 95% of those will ever do more than blame the carrier. The other 5% which clearly includes all of us might -
Kev
Please...
It's almost laughable to see those who post, yet obviously don't own an iPhone 4...let alone ever used one, held one. Your bloviating is obvious.
I can twist my hand on my phone and drop from 5 bars to 2. Testing this with calls, the quality of the call does not deteriorate as the level of bars do. I have never had a dropped call.
Misinformation and overblown opinions aside, here's an article posted yesterday. It intelligently describes and points out the issues, good and bad, with this antenna concern. The author notes that reception is much improved from the iPhone 3G/S.
http://www.anandtech.com/show/3794/the-iphone-4-review/2
It's almost laughable to see those who post, yet obviously don't own an iPhone 4...let alone ever used one, held one. Your bloviating is obvious.
I can twist my hand on my phone and drop from 5 bars to 2. Testing this with calls, the quality of the call does not deteriorate as the level of bars do. I have never had a dropped call.
Misinformation and overblown opinions aside, here's an article posted yesterday. It intelligently describes and points out the issues, good and bad, with this antenna concern. The author notes that reception is much improved from the iPhone 3G/S.
http://www.anandtech.com/show/3794/the-iphone-4-review/2
Makes me feel better about keeping my 3GS and unlimited data plan.
Same here. And I just got my 3GS replaced 2 weeks ago due to cracks.
But if we do buy the 4G, don't we have the option to keep the unlimited data plan anyway?