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If its not worth it i think everyone with this problem should just return their iphone 4s until the issue is resolved. 1.7mil iphones sold? 1.7mil iphones returned! NEW RECORD!

People should return their phones if they are not happy with them rather then rant on MacRumors about it.
 
Stevo, are you nuts?! Oil Is Coming Out The Bloody Phone!

It could bear some significance if said phone were being used to coordinate Gulf Oil disaster relief. I'm sure one would want as many bars as possible while doing that...j/k

It already seems that both Tony Hayward and Steve Jobs have the same PR people or secretaries. When you think that they come to their senses, then they do something incredibly stupid to prove that some corporate figures have no sense of reality and some of them have no one to tell them when they are wrong. I'm not suggesting that BP is so bad as some politicians or some news outlets made it appear.

At least they admitted that there was an oil leak.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)

People are overreacting to the "just a phone" comment. You have to read the whole exchange to get it. The guy works himself into an absolute frenzy over this. Jobs is saying it's not worth it to make yourself crazy over.

Yeah. But PR 101 sez that if you're the CEO demi-god of one of the world's top 3 corporations, you do NOT get in a pissing contest with an irate customer. (Even, and maybe ESPECIALLY, if the customer is irrational.)
 
It works perfectly well for me. Dunno if I was so lucky to get a good phone when everyone around got a lemon or this signal level hysteria has little ground...
 
Fools

You guys are all 'taking the piss'.

It is almost certain that this is fake dialogue.

1) In a company as big as Apple, why would an engineer respond to one YouTube video, of which there are now many, and of all things ask him to cease and desist?

2) Why would the CEO of Apple, who by all rights has demonstrated his level of intellect, stumble into these PR traps that are showing up over the last week? You all know (well you don't... that's the sad part) he's smarter than that.

Consider, he would have absolutely nothing to gain by responding in the depicted fashion. In fact, the responses are almost nothing BUT inflammatory which blows the cover of this farce in my mind.

That and the fact that the guy writes two coherent e-mails and then devolves into "I can haz haz cheezeberger and recepshun" speak.

On the one hand, I'm frustrated with Apple for releasing a sub-par product (which I don't yet and may never own). On the other, I'm starting to enjoy reading the drivel slobbered from your down syndrome mouths because you morons lined up 12 hours in advance for Apple to piss in your cereal. It's comical watching how many of you feel so "betrayed" by your new iPhone4.

Be smarter, be more patient, and be a better consumer. Stop giving companies a free pass and the benefit of the doubt and exercise some discipline over your wallet.

If you do that, then a defective product (or least one that is "not as advertised") like the iP4 falls flat on it's face after release. At this point, however, Apple could easily make a case for the signal loss being acceptable, normal/expected, and design-compliant with FCC standards. This would be enough to shoot down any class-action lawsuit, and prevent them having to recall the device. And, because you all ponied up your dough to help them sell ~2M phones the device is already a smashing success, especially when you all now have to go buy a bumper case to attenuate attenuation.
 
I must be weird, because I don't hold my phone with one hand and type with the other. I hold it in my left hand and use my left thumb for typing if I'm holding it in portrait mode. If I turn it on its side, I have both hands cupping the phone and use both thumbs for typing.

Probably depends on the user's hand size & shape. I find it quite uncomfortable to hold the iPhone and type with just one hand, and I can't really hold the phone securely if I do so. I always hold the phone in my left hand and type with the right. (When making calls, I use either hand, holding the phone at the bottom).
 
You have to admire Steve Jobs. What other CEO would be this candid and be this willing to communicate freely with customers? I'm on his side with this. I have never seen so many people get their panties in a twist over something so minor. This has to be one of the most overblown problems in recent memory. The threat of lawsuit is ridiculous and appalling. I could understand a lawsuit if people weren't allowed to return the phone. But what precedent is there for a legitimate lawsuit, otherwise?

Admire someone who is not telling the truth about something that is clearly giving a great number of people a problem. Panties in a twist, wow have not heard that one in a long time, but, hey if you bought a phone, brought it home and could not make a phone call, how would you feel.
Over blown problems? Hmmmmm, not if your experiencing the problem.
Lawsuit? Why yes that's what happens to companies that try to do fraudulent things to consumers in this country. Precedents for that, well, you seem to be someone who knows how to google for that kind of information, there is no shortage of it available with regard to this topic.

Given your link at the bottom of the page I see exactly where your coming from so i doubt any of this will resonate.
Americans Against Obama
 
Hmmm no.

it is a non-issue, buy a freaking case already!!! Don't you usually get a case anyways!!

No, and if it needs a case to work properly than there would be one in the box. Again most states have laws against selling a 'use as is' device that needs additional equipment and charging people 10-15% of the cost of the original device to make it functional is what's going to be making  pay out big bucks in many lawsuits from attorney generals across the country.

The reasonable solution would be 'anyone who wants one free bumper come on down and we'll give you one' but Steve's ego won't let him admit error so it will just have to come out the stockholder's wallets.
 
This could have been a small problem with little media coverage. But Apple chose to tell people that the problem they are having is not a problem. That pisses people off.

Look at Toyota. A small group of people were having acceleration problems. Toyota said that they weren't and blew it up into an international incident. If you're a company, you do not treat your customers like they're stupid.

Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)

Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.

It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.
 
So why have you not exchanged your phone? Or have you. Also odd that in some areas its an issue, other not. I forget, does ATT use several frequencies? And if so, could it be frequency related? Just a thought.

Because aside from the phone issues it's the best thing on the market. I unlocked my 3G and gave it to my brother to use on T-Mobile. I'm trying to give Apple the benefit of the doubt and hope that they will fix it but they have until the 15th, at which point I'm returning and getting the Droid X on Verizon, as much as I hate to say it.
 
Terrible. But amazing that he built such a successful company that he can talk to his customer base like that. I wish he wasn't like that though.
 
And that only proves that people are a bunch of koolaid drinking sheep.



It's "just a phone" but it won't even function as a phone. I think anyone who spent $200 on a phone that doesn't work has every right to be pissed.

and steve has the right to not do anything about it. I doubt hes gonna be upset if you return the phone. Its not gonna fit everyones lifestyle.
 
It's funny how this flawed product it still selling on Ebay for close to a 1,000 dollars. Apparently who ever has the 1.7 million iPhones aren't returning all of them. so i'm guessing that they like there phones enough.

That's because of Steve Jobs and the other idiots out there that say it's a "non issue". These people will find out in time and jump on the wagon.
 
My respect for Steve Jobs and Apple went up after reading this exchange.

How many CEO's of large tech companies would take the time to talk to this customer? Did you read this guys e-mail's? He sounds like a douche, I haven't used all caps to get my point across since high school.

All you iPhone 4 complainers do need to relax, appreciate that your holding in your hand a computer that 8-10 years ago could only fit on a desk top, that takes (by all reviews) wonderful HD video and has the ability to play games, display books and allows real work to be done.

Relax everyone and enjoy the 4th of July weekend/summer.
 
I agree...everyone just relax a little

I am right handed, so I hold the phone in my right hand!! I've never understood the righties that hold phones in their left hand, it feels very unnatural to me. That being said, when I do hold the phone, I hold it using the ends of my fingers, not the "death grip" that people have been showing. Becuase of that, I don't have any issues at all with my phone. Yes, I can drop the bars just like eveyonr else if I really try, but in normal use, it's a non issue for me. I am actually getting better reception than my 3gs.

That being said, I know that for some people, this is a very real issue and is affecting how they use their phone. For those people, it simple: return it for a full refund. You are within the time limit to do that, then wait for the situation to get sorted out instead of giving yourself a stroke everytime you see another antenna video.

Relax, it's just a phone!! :)
 
I've been sympathetic to people who are having problems, but at this point if you are having problems and have not returned the phone. Take the damn phone back and move on with your life. Nobody is forcing you to buy the phone. I love mine and do not have ANY problems - in fact I get better reception at my office than I did with my 3GS. But if it was not working for me I would be a fool to keep bitc**ng on an internet forum and expect something to change.
 
People should return their phones if they are not happy with them rather then rant on MacRumors about it.

Without a doubt, every single person on here with reception problems loves their iPhone 4. It is friggin perfect, with the exception of the phone part. It would really pain us if we had to return our phones. So, it just not as simple as "return it".
 
I think people are taking his "just a phone" comment in the wrong context. The other guy does come off sounding like he's getting massively stressed over the situation and Jobs, probably knowing all about stress and health, is quite rightly saying that the guy should chill out.

In other words, he's not saying it's 'just a phone' in the context of his job (of course it's not) but in the context of the guy's general life. And he's right - it's just a phone - not worth having a heart attack over.


This time I'm not too worried about Steve's statements. I'm far more concerned about the other Apple rep trying to censor him and get him to remove the video - that's not the action of an ethical company IMO.
 
Wow I read the full emails at BGR, the guy emailing Steve Jobs is a complete tool. How many people here have an iPhone 4? Do any of you hold the phone in a way that covers the little black band on the left when actually on a call? I don't understand how anyone does - if you hold it in that way then you are also covering up the microphone, which is also going to have something of an effect on your call quality! (it's also really uncomfortable)

Obviously there is an issue for some people when holding the phone in your left hand and interacting with the screen with your right (i'm left handed so I do it the other way around) but it's still a 'particular' and easily avoidable way of griping the phone, causing an effect that is pronounced only if you REALLY grip it and cover the band entirely.

It is an issue that should be addressed, but it's just so minor compared to the coverage its getting.

Agreed. I don't understand why someone would cup the phone at the bottom when on a call. Even when using apps you don't need to cup it. Seems like an incredibly awkward way to hold it anyway.
 
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