Fools
You guys are all 'taking the piss'.
It is almost certain that this is fake dialogue.
1) In a company as big as Apple, why would an engineer respond to one YouTube video, of which there are now many, and of all things ask him to cease and desist?
2) Why would the CEO of Apple, who by all rights has demonstrated his level of intellect, stumble into these PR traps that are showing up over the last week? You all know (well you don't... that's the sad part) he's smarter than that.
Consider, he would have absolutely nothing to gain by responding in the depicted fashion. In fact, the responses are almost nothing BUT inflammatory which blows the cover of this farce in my mind.
That and the fact that the guy writes two coherent e-mails and then devolves into "I can haz haz cheezeberger and recepshun" speak.
On the one hand, I'm frustrated with Apple for releasing a sub-par product (which I don't yet and may never own). On the other, I'm starting to enjoy reading the drivel slobbered from your down syndrome mouths because you morons lined up 12 hours in advance for Apple to piss in your cereal. It's comical watching how many of you feel so "betrayed" by your new iPhone4.
Be smarter, be more patient, and be a better consumer. Stop giving companies a free pass and the benefit of the doubt and exercise some discipline over your wallet.
If you do that, then a defective product (or least one that is "not as advertised") like the iP4 falls flat on it's face after release. At this point, however, Apple could easily make a case for the signal loss being acceptable, normal/expected, and design-compliant with FCC standards. This would be enough to shoot down any class-action lawsuit, and prevent them having to recall the device. And, because you all ponied up your dough to help them sell ~2M phones the device is already a smashing success, especially when you all now have to go buy a bumper case to attenuate attenuation.