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Steve Jobs denies iP4 reception issues!

itsjared said:
Replying from my phone so I don't have the patience to read through 11 pages but doesn't anyone consider the possibility that the "stay tuned" comment could be in response to the request for a bumper?

Btw, that's pretty shady. Asking for freebies.
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No because he was saying that theres no reception issue, why would he say that if he was just talking about a bumper
 
cfountain72 said:
Obi-Wan: You don't need to see his identification.
Stormtrooper: We don't need to see his identification.
Obi-Wan: These aren't the droids you're looking for.
Stormtrooper: These aren't the droids we're looking for.
Obi-wan: There are no reception issues.
Stormtrooper: There are no reception issues.
Obi-Wan: He can go about his business.
Stormtrooper: You can go about your business.
Obi-Wan: Move along.
Stormtrooper: Move along... move along.
Click to expand...

That was funny!!!!
 
Digital Dude said:
The design of the Apple accessory called ‘Bumper’ is uniquely designed to solve the specific problem, and it suggests that Apple was well aware of the antenna issue. If Steve Jobs wasn’t so obsessed with making products look sexy, they could have easily designed the encasement with molded rubber. This would have provided ‘true’ bumper like’ protection while making the phone considerably more ergonomic, and less likely to be physically dropped from you sweaty conductive hand(s).
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Assuming that Apple has more than one employee (Steve Jobs) Apple has an army of technical staff that are responsible for the design and function of the phone. Clearly, if an issue of reception was detected prior to launching the phone it would *not* have been ignored. To suggest that Steve said, just sell a rubber bumper and that will fix the problem is just juvenile.

I'm no fan of Steve Jobs (personally, if I were leading his public relations debt, I would have tendered my resignation over the 'you're holding it wrong comment') but I don't think the guy is as big a megalomaniac as everyone makes him out to be.
 
Russ-LM said:
Assuming that Apple has more than one employee (Steve Jobs) Apple has an army of technical staff that are responsible for the design and function of the phone. Clearly, if an issue of reception was detected prior to launching the phone it would *not* have been ignored. To suggest that Steve said, just sell a rubber bumper and that will fix the problem is just juvenile.

I'm no fan of Steve Jobs (personally, if I were leading his public relations debt, I would have tendered my resignation over the 'you're holding it wrong comment') but I don't think the guy is as big a megalomaniac as everyone makes him out to be.
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I think he may have entended for the bumper to be a temporary fix, if there was a reception issue and there was absolutley nothing that could be done to fix it other than gheto rigging it with some tape or a bandaid then this issue would have been much worse.
 
Whatever the true issue at hand is, hardware or software, I still can't believe that Apple is charging $30 for a freaking rubber band!

I've never owned a PC. Ever.
But it's this type of over charging that really pisses me off.

Those i4 bands should be no more than $5. Period.
 
I think it will be an iOS 4 fix. It will come down the pipe later today, or tomorrow morning. Most likely just a graphical fix on their part to show that the bars aren't dropping, so people will get over it.
 
Daveoc64 said:
I don't think the phone will drop a call because the perceived signal strength is weak, it will only drop it if the actual signal received is too poor to carry the call (i.e. the phone tries to do its best with whatever signal it gets, and if that doesn't work the call is obviously dropped).
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It could very well be that making calls, sending texts etc. are all directly affected by what the signal strength meter displays. So if the OS THINKS you don't have service, you drop the call. Your ACTUAL signal strength may have nothing to do with how the phone performs. The software may be the driving force behind that, and if it thinks you don't have service, then you can't make calls. This is a complete guess so please correct me if I'm off base.
 
OtherJesus said:
Whatever the true issue at hand is, hardware or software, I still can't believe that Apple is charging $30 for a freaking rubber band!

I've never owned a PC. Ever.
But it's this type of over charging that really pisses me off.

Those i4 bands should be no more than $5. Period.
Click to expand...

So be like the rest of us, use common sense, and don't buy it.
 
My iPhone 4 has the problem, but I have to literally squeeze the bottom of the iPhone to make it happen. If I just lay my finger across the little gap, it continues to hold it's single bar signal (I live just on the edge of AT&T service and usually don't have a signal at all in my home). It seems to me you have to go out of your way to replicate the issue.

Also, I don't know why people go nuts over Steve's short sentences and try analyze them to come up with all sorts of nefarious interpretations. The guy is incredibly busy. He's not an *******, he just doesn't have time to sit and have a long conversation with random customers. It is amazing that he ever answers any emails at all. What CEO does that? I can't think of any.
 
br0adband said:
It's defective by design simply because putting an antenna into contact with human skin - especially an antenna designed to transmit/receive microwave frequencies which is where all modern cell phones operate - is going to cause dramatic signal attenuation and loss, period.

That is a scientifically provable fact that none of you is going to be able to disprove, sorry.

Show me one other device, of any kind that uses an antenna for signal reception and transmission, made by any manufacturer, that works better by allowing human contact with the antenna or is specifically designed to enhance signal reception/transmission because of that contact.

Come on, show me.

Any antenna engineer or anyone that deals with not only communications equipment in general but more specifically microwave reception/transmission hardware is going to laugh you out of whatever box you're keeping yourselves locked inside with such ludicrous concepts.

Antennas just don't work that way, they never have, they never will. Hence:

Defective by design...
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Many portable TVs made by Sony have a neck strap antenna:
http://www.amazon.com/Sony-FDL-PT22-2-2-LCD-Portable/dp/B00001XDZQ
 
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.
Russ-LM said:
Assuming that Apple has more than one employee (Steve Jobs) Apple has an army of technical staff that are responsible for the design and function of the phone. Clearly, if an issue of reception was detected prior to launching the phone it would *not* have been ignored. To suggest that Steve said, just sell a rubber bumper and that will fix the problem is just juvenile.

I'm no fan of Steve Jobs (personally, if I were leading his public relations debt, I would have tendered my resignation over the 'you're holding it wrong comment') but I don't think the guy is as big a megalomaniac as everyone makes him out to be.
Click to expand...


Did I just read a bit of common sense? In the interwebz? OMG, WE'RE SAVED!
 
Alonzo84 said:
It could very well be that making calls, sending texts etc. are all directly affected by what the signal strength meter displays. So if the OS THINKS you don't have service, you drop the call. Your ACTUAL signal strength may have nothing to do with how the phone performs. The software may be the driving force behind that, and if it thinks you don't have service, then you can't make calls. This is a complete guess so please correct me if I'm off base.
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+100000000

No, because even if I know I have some signal someplace, and it displays NO SERVICE, even it the phone is coming out of that area, and I know for a fact that I have service there, the phone won't make a phone call, send data, or text without those pesky bars!!!
 
Just got off the phone will AppleCare, Quote "Software update that is coming out next week that will fix the issue".

Woo!
 
Manzanito said:
For the time being, this response has proven to be absolutely wrong. The man says stubbornly there's no issue with reception when it's obvious there is one.
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No, Jobs is just being an ass with semantics. If it's going to be fixed with a software update-and I believe it is a software issue-then it's not an issue with the radio but how the signal is being interpreted.
 
Woodstock Lax said:
No because he was saying that theres no reception issue, why would he say that if he was just talking about a bumper
Click to expand...

I think he was sharing two thoughts at once. I mean the OP asked if the executive team could help him out, If I get a response of "stay tuned" I could very easily think it referred to providing for something of which I requested.
 
I think this whole issue is clouded by people who are actually experiencing an issue and people who are just looking for a way to hate on apple.

Look at toyota not every owner had an issue but to watch the news you would think it was all toyota owners. Case in point is that the same posters who are insisting that myself and others are lying about not having issues with their iphone. Are pretty much fanning the flame of hate.

Apple will get the issue fix but the phone has literally been out for only a few days and there is no instant solution coming untill monday hopefully for those who were effected.
 
br0adband said:
And therein lies the "read between the lines" issue as you pointed out earlier:

Why do you think Wi-Fi is the only acceptable way to use FaceTime? ;)

It ain't a 3G thing, I promise, because 3G can handle the relatively low bitrate stream that FaceTime creates... it only works on Wi-Fi because if you hold the phone the way Apple shows people holding the phone for FaceTime usage, it doesn't work for precisely the reasons those of us are pointing out.

Defective by design...
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I believe there was an article on the front page of this forum stating that since no other phone offers this feature, AT&T had no idea how to charge for it. They didn't know whether to apply its usage to your rate plan, data plan or both. It being wifi only just made it free for everyone to use. This could be wrong, but offers another explanation other than "flawed by design".
 
cfountain72 said:
Obi-Wan: You don't need to see his identification.
Stormtrooper: We don't need to see his identification.
Obi-Wan: These aren't the droids you're looking for.
Stormtrooper: These aren't the droids we're looking for.
Obi-wan: There are no reception issues.
Stormtrooper: There are no reception issues.
Obi-Wan: He can go about his business.
Stormtrooper: You can go about your business.
Obi-Wan: Move along.
Stormtrooper: Move along... move along.
Click to expand...

For someone campaigning for racist R. Paul you are shooting at your feet!

Obi-Wan---> R. Paul
Stormtrooper---> cfountain
 
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