Steve Jobs denies iP4 reception issues!

[*LTD*]

Even if 4.0.1 does fix this, Steve created a large PR problem for Apple here.

If there hasn't been one already (and clearly there hasn't), this isn't gonna start it.

Demand is too high for the iPhone 4, and the device (with the new OS) brings far too much to the table to really raise any kind of meaningful negative PR.

The issue is about to become a non-issue anyway.

 

[kernkraft]

Again.. without saying how I've come by this information I can tell you this software will fix the way the phone is reporting signal.

Thank you for the assurance, Adam.

Just one more thing...

Are you the Adam Posey who works as a driver at Pizza Hut or are you the one who works for Apple Inc and we don't know about?

 

[Tonewheel]

Thank you for the assurance, Adam.

Just one more thing...

Are you the Adam Posey who works as a driver at Pizza Hut or are you the one who works for Apple Inc and we don't know about?

Well, son, with 27 Adam Posey's on FB, why would you select the one you did?

 

[hackum]

Well, son, with 27 Adam Posey's on FB, why would you select the one you did?

Because drivers know everything.

 

[dlb253]

Thank you for the assurance, Adam.

Just one more thing...

Are you the Adam Posey who works as a driver at Pizza Hut or are you the one who works for Apple Inc and we don't know about?

Hahahaha! That's awesome.

 

[clownie]

iOS 4.0.1

From PC World:
<Based on that observation, the rumors of the iOS 4 fix actually make sense to me. The AppleInsider post explains that "The fix is expected to address an issue in iOS 4 related to radio frequency calibration of the baseband. Readers who saw the original forum discussions say that the issue is believed to occur when switching frequencies; because the lag is allegedly not calibrated correctly, it results in the device reporting "no service" rather than switching to the frequency with the best signal to noise ratio."

Yes, it is true from a technical perspective that the mechanics of antenna signal reception will be impacted any time the device comes into contact with human flesh--or many other things for that matter. The length of the antenna is a factor in receiving on a given frequency, and coming into contact with another conductive material can significantly alter the functional length of the antenna.>
If all of above pans out, touching the antenna changes the effective length, iPhone quickly picks another frequency with stronger signal, and user won't notice signal degradation. A firmware fix mitigating a hardware vulnerability...

 

[Ricard]

Are you kidding me?!

I just call Apple Support regarding the issue of the Antenna and the Tech Rep told me to put electrical tape on my phone or buy an Apple Bumper to avoid touching that part of the phone. Then he finished the speech with "I know that's not a final solution [the electrical tape mod] and I understand that it is an expensive phone, but bear with us, Apple is working really hard on solving this issue ASAP"

So, I'm off to Home Depot to get tape to fix a brand new iPhone 4

 

[BobVB]

Again.. without saying how I've come by this information I can tell you this software will fix the way the phone is reporting signal.

Here's the big.. when you interfere with the signal the phone starts dropping bars. Duh. But the phone isn't reporting accurately in the first place so you lose them quickly but in truth your phone still has signal and could use it.. if the phone's "OMGINEEDSIGNAL" algorithms weren't making it impossible for you to place a call if you're close enough to a new tower.

Here's the source of your dropped calls

Step 1: Initiate Death Grip.
Step 2: Watch Signal Bars Drop
Step 3: Make sure there's a weaker second tower near by.
Step 4: Marvel as your phone seems to think you've gone from 5 bars to 1
Step 5: Phone connects to weaker, more unstable, connection because it thinks that's its best option
Step 6: You get disconnected.

yeah that's not much of a fix for me - i'm in the shadow of a hill and there is only one tower within range - no new tower to switch to. So if they aren't going to fix the 'shorted antenna' I will still be getting dropped calls it seems.

(I do have a bumper on order and using my old silicone 3GS Encase on the 4 is preventing the shorting of the antenna.)

But good to know that they will be fixing the software handling...

 

[bronzini]

Steve is right.

"There is no reception issue" means "There is no (hardware) reception issue".
"Stay tuned" means "We will fix (software) reception issues".

iPhone 3GS with iOS 4.0 has the same issue.

I am glad someone besides me remembers practically the same issue about this time last year with the 3GS launch. The issue I want remediated is that I cannot sit on my sofa and use the phone in my condo. No bars.......

 

[Ochyandkaren]

Hahahaha! That's awesome.

Hope you'll still if he's proven right.
Since when what favor  is a lie and what doesn't favor  stands as truth?

 

[CupertinoBob]

Why do you say that?

arn

I think he says that over half the people voted they have a problem haven't even touched an iPhone 4, let alone own one. Just read all the rants here and you gotta know many many Apple haters are here. If you think only loyal fanboys are voting you are likely not a regular. I would bet most of the negatives here do not have an iPhone or any Apple product. Happens on every forum BTW.

 

[ConejoNaranja]

I'm guessing

But y idea is that Apple did this on purpose or something like that just for two reasons:

1.- To get more attention.
2.- (and most important) to fix it via software in few days (let's say sometime this week) and with that fix change the baseband and the OS so that it can't be jailbroken/unlocked. They needed the jailbreak/unlock to be released in order to go get it and fix that issue.

But that's just my guess....

 

[old-school]

I find it staggering that no-one seems to have thought about the cases that Apple were using to conceal the iPhone while they were testing. Do you think that's why Apple overlooked this issue? I'd guess there will be be a software update available soon to fix the issue, otherwise Apple would have gone for damage control already.

The phone is absolutely brilliant. I'm completely chuffed. Only surprise is poor battery life, but I can deal with that. I look forward to the update, although I've not dropped any service yet personally.

 

[stadlin]

From PC World:
<Based on that observation, the rumors of the iOS 4 fix actually make sense to me. The AppleInsider post explains that "The fix is expected to address an issue in iOS 4 related to radio frequency calibration of the baseband. Readers who saw the original forum discussions say that the issue is believed to occur when switching frequencies; because the lag is allegedly not calibrated correctly, it results in the device reporting "no service" rather than switching to the frequency with the best signal to noise ratio."

Yes, it is true from a technical perspective that the mechanics of antenna signal reception will be impacted any time the device comes into contact with human flesh--or many other things for that matter. The length of the antenna is a factor in receiving on a given frequency, and coming into contact with another conductive material can significantly alter the functional length of the antenna.>
If all of above pans out, touching the antenna changes the effective length, iPhone quickly picks another frequency with stronger signal, and user won't notice signal degradation. A firmware fix mitigating a hardware vulnerability...

Saw that article as well. Seems very plausible...

 

[Ochyandkaren]

I am glad someone besides me remembers practically the same issue about this time last year with the 3GS launch. The issue I want remediated is that I cannot sit on my sofa and use the phone in my condo. No bars.......

Solution is simple:
-Either return it and buy other phone or wait for a fix.

 

[gri]

Yet none of the professional reviewers who received a pre-release unit and compiled their experiences up to the embargo date of Wednesday had the issue. Not one. That's pretty interesting. I don't know what it means, but there are some intriguing possibilities. First, a late software tweak just before mass shipments might've broken something. Or there is a problem with certain batches. Or, maybe Apple just pays its reviewers well... ;-)

It'll get sorted out, of that I have zero doubt.

Did you actually read the Wall Street Journal's report? Walt Mossberg reported exactly the same issue...

 

[reel2reel]

Stay "tuned" haha I get it.

 

[old-school]

But y idea is that Apple did this on purpose or something like that just for two reasons:

1.- To get more attention.
2.- (and most important) to fix it via software in few days (let's say sometime this week) and with that fix change the baseband and the OS so that it can't be jailbroken/unlocked. They needed the jailbreak/unlock to be released in order to go get it and fix that issue.

But that's just my guess....

I think that's the most ridiculous thing I've ever heard. Maybe Toyota purposely shipped cars with dodgy brakes for publicity.

 

[cmChimera]

But y idea is that Apple did this on purpose or something like that just for two reasons:

1.- To get more attention.
2.- (and most important) to fix it via software in few days (let's say sometime this week) and with that fix change the baseband and the OS so that it can't be jailbroken/unlocked. They needed the jailbreak/unlock to be released in order to go get it and fix that issue.

But that's just my guess....

Yep, let's intentionally make a flaw that makes people mad at us to get attention. Negative attention. That helps.

 

[master-ceo]

If you have to 'stay tuned' then ' they blew it '

word up.

 

[-aggie-]

But y idea is that Apple did this on purpose or something like that just for two reasons:

1.- To get more attention.
2.- (and most important) to fix it via software in few days (let's say sometime this week) and with that fix change the baseband and the OS so that it can't be jailbroken/unlocked. They needed the jailbreak/unlock to be released in order to go get it and fix that issue.

But that's just my guess....

Remind me never to go with you to bet on horse racing. You’re also confusing the iPhone with movie stars.

 

[Tonewheel]

Thanks.

word up.

Thanks for that in-depth comment.

 

[master-ceo]

Thanks for that in-depth comment.

you're welcome

You should thank Steve-O for his in-depth comments too


"You're Holding it wrong"
"No reception issue, Stay Tuned"

lololololo

 

[Fuchal]

A senior advisor just told me that there will be a software fix to solve the issue.

 

[corduroy73]

I think allot of people are seeing issues where there are none... I think allot of people just spent money they know they should have spent on paying down a credit card, or 3, and are feeling guilty, and are seeing these issues when the iPhone 4 isn't doing anything different than any other phone I've owned in over 10 years.

Anyone seeing this issue, let's try an experiment...

1.Turn your phone off.

2.Turn you phone on, slide and unlock.

3.Set it on a flat surface indoors (desk, table, counter top) in front of you.

4.Watch the bars for at least 3 minutes. Did it constantly show 4 bars? 2? Did it seem to fluctuate?

5.Repeat steps 1 and 2 then hold your phone in your left hand and watch the bars for at least 3 minutes. Did it constantly show 4 bars? 2? 0? Did it seem to fluctuate?

6. Repeat steps 1 and 2 then hold your phone with your thumb and forefinger away from all seams...watch the bars for at least 3 minutes. Did it constantly show 4 bars? 2? 0? Did it seem to fluctuate?

On my iPhone 4 inside my house I see the SAME amount of signal fluctuation, minute by minute in all 3 situations. Sometimes full sig, sometimes 2 bars, sometimes drops all the way to "Searching".

If I go outside. I get a much more steady 3-5 bars.. regardless of how I'm holding the phone.

Anyone else care to try this?

Then, we'll find out how many of your were breast fed or bottle fed...

Ok I will play. I am in indoors right in front of a window, 1750 ft from a ATT cell tower.

TEST #1 BUMPERS ON (same results with wireless on vs off)
- Reboot & 3 min sitting on desk: 5 full bars of 3G, never changed
- Reboot & Holding in left palm
0s: 5 bars 3G
8s: 4 bars 3G
10s: 3 bars 3G
15s: 2 bars 3G
32s: 1 bar 3G
until 3:00 1 bar 3g
remove from hand and put on desk
3:05: 2 bars 3G
3:07: 3 bars 3G
3:08: 4 bars 3G
3:09: 5 bars 3G

TEST #2 BUMPERS OFF (same results with wireless on vs off)
- Reboot & 3 min sitting on desk: 5 full bars of 3G, never changed
- Reboot & Holding in left palm
0s: 5 bars 3G
8s: 4 bars 3G
14s: 3 bars 3G
16s: 2 bars 3G
32s: 1 bar 3G
1:58: 1 bar edge
until 3:00 1 bar 3g
remove from hand and put on desk
3:02: 2 bars edge
3:11: 3 bars edge
3:14: 4 bars edge
3:18: 5 bars edge (remains at 5 bars, edge until)
4:30: 5 bars 3G

TEST #3 BUMPERS OFF (same results with wireless on vs off)
- Reboot & 3 min sitting on desk: 5 full bars of 3G, never changed
- Reboot & Holding with thumb and index finger only on sides of phone: 5 full bars of 3G, never changed