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Survey Explores Why People Switch Mobile Operating Systems
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Android is not that bad as people say. The apps are the culprit. They are not as smooth as their counterpart on iOS. Also software update on Android does not matter that much as on iOS. On iOS, many apps won't work if you don't have the latest OS which is not a case on Android. Even now you can download apps for Android 4 from Google Play Store. The gap between Android and iOS is lessening every year. In future price will will play a big role.
While I agree that this type of behaviour is common, the survey asked people why they switched, not whether and why the OS they switched to was actually better than the one they came from. Switching requires a bit more effort than staying, so those who did switch likely had some reasons in mind when they decided to make that effort, and the survey is asking for those reasons. It is quite possible that the same people then later realized that the grass is not greener after the switch, maybe the new OS has some annoyances they had not been aware of, or they realize they were mistaken in their belief that, say, the customer service would be better - but that does not change their original reasons for switching.
My reasons for switching to iOS last year would have been faster updates and better user experience. Both are commonly touted advantages you read about when you are on Android. In hindsight, the user experience is not better, maybe worse actually, but privacy is beginning to look like a more significant advantage. But this does not change the reasons I had when I decided to switch.
You might want to rethink that math. People upgrade their iPhone much more frequently than they do their Mac. I, for instance, upgrade my Mac every 3 years (and I’d venture to guess that is on the more frequent side, my wife upgrades every 5 to 6 years), but I upgrade my iPhone every year. So for every three iPhones Apple sells me they sell me one Mac and in my wife’s case they sell her five or six iPhones for every one Mac.
I’m still using my iPad Air 2 and don’t have any plans to upgrade it until it stops receiving iOS updates because it still works great for what I use it for 99% of the time, which is browse the internet and watch movies on the plane or train.
The same, slower upgrade cycle is true with peoples upgrade cycles of Apple Watches, Apple TVs and iPads.
My point is that someone can be all in on the Apple ecosystem without that being reflected in yearly sales numbers.
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The reason newer Android OS versions aren’t required for apps on Android is because the vast majority of people aren’t able to update their phones. That is also part of the reason their apps seem inferior and less polished to their iOS counterparts. Because everyone can update their iOS device to the latest version as soon as Apple releases it if their hardware supports it, developers are much more likely to take advantage of new features of the newest iOS and therefore require it to use their app.
The upgrade gap isn’t getting any better either despite all the effort Google claims to be doing to fix it. I was just reading that only 8% of Android devices were running Oreo when Pie was released. That is insane.
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Whats the point reading in macrumors then ?
I hate Apple prices but the os for me makes the difference, it works
Every day
It is secure
My gf got an very nice android phone load of ram load of cores doing nothing
In the end she is using my old 5s now
Because it simply works
Repair shops where they'll repair your phone and you'll only have to wait a few hours or a couple days at best vs apple where they'll ship your iPhone to a depot for simple fix like a cracked screen and you'll have to wait a minimum a weekHow long do you think your wife would have waited in line at the LG/Samsung/Motorola/etc. store?
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That really doesn't make sense
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But thats just buying an old flagship. He means actually releasing a iPhone with a starting price of $400-600
Yes because system apps on Android are stand alone. You can have 6 months old Android os release and last version of maps mail browser etc. updated 2 days ago. Is in any case a matter of choice
I don’t think the average phone users knows or cares about privacy and security but then the average user probably wouldn’t be reading PC mag so it should have been a category.
In most of the world(well excluding de US) both android phones and iphones have the same customer service.
I was at an electronics store the other day and an iphone user was sending his iphone to be fixed under warranty. Somebody that bought a 100$ Android phone would get the same treatment and the same 14 day limit to get his phone back fixed.
Yeah more apps, especially more free apps.
Also for the ability to easily side-load apps. For example I'm using a modified version of Instagram that allows me to download any picture and clip I want very easily(I mostly use it for downloading clips).
Not true in the uk. There are lots of Apple stores but only a few Samsung stores. There are no google, LG, HTC, Huwawei stores here.
Yeah I forgot about UK.
Anyway Apple stores are not everywhere and in every country.
Tell an Indian guy for example that he gets better costumer service if he buys an iphone and see what his answer will be.
The reason is, as stated, that I work as sysadm for a uni. I work exclusively with Apple-stuff, manage thousands of macs via Jamf Pro and so on, I need to be "in the know". But, the more i "know", the less I want to use it myself.
In the UK, one contacts retailer for warranty issues. E.g. Buy from John Lewis, they handle warranty issues. Works for any product.
It's mostly the same in the majority of Europe.
You buy a product from a business which functions legally(it doesn't matter that product is officially launched in the country or not) you will get 2 years warranty(this depends based on the value and utility of the product but generally past a certain value you get 2 years warranty guaranteed).
A lot of people here act like if you buy an Android phone and it has a problem you will have to throw it away and buy another phone because "there is no costumer service".
Every time I have to take one of my devices in to Apple and that happens more often than it should, a few things happen
- I have to make an appointment to be seen, and have had times where you have to wait quite a few days to get an appointment. In those cases it is usually easier just to rock up to the store without an appointment.
- When I come in for an appointment, I am directed to go stand or sit over there to wait for someone, and it can take a while to be seen. You would have thought with so many bodies standing around, you would be seen sooner.
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Google takes care of that for me
Can't comment on that, only have iPhones
you get that with any device, I have lots of issues with iPhones connecting over bluetooth.
I still have to use search to find options in iOS, sometimes going in to the app for settings, other times going in to settings to find it, personally not intuitive for me
Can only comment for iDevices and bluetooth gives me no end of trouble.
most of them try and fob you off by telling you to take it up with the manufacturer. Although John Lewis are quite good though it depends on the retailer. Most of them try and wash their hands and pass the buck.
I know retail stores that had that strategy. They got so many fines from the Consumer Protection Institutions(depending on the country it might have a different name) that they had to change that strategy.
I’m surprised moving from iOS to android for features isn’t higher. If I were to move to android it would be due to hardware and features.