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I have never, not once, used my physical card since I've had Apple Pay for the past 2 years. I don't even know why I still carry it with me at all.
 
I think the US has a problem with calling it 'Apple Pay', over here it's just, 'contactless', which means contactless cards, Apple Pay, Google Pay, Fitbit Pay, Garmin Pay, whatever else Pay. It's all the same technology as far as the payment terminal is concerned. You wouldn't say, 'Do you accept Apple Pay?', it would have just been 'Contactless?'

It wouldn't even be that now, because it's universally accepted. Every shop I go into, by default assumes that you're going to pay by card so the terminal pretty much automatically says, 'Insert card or tap against terminal...' on it before you've even thought about paying.

It probably helps that we had chip + PIN and contactless cards before Apple and Google Pay came out. So Apple Pay was technically already accepted here before it was even released.
They might all use the same underlying technology but merchants can disable one form but allow another. There are places that accept Google Play but not Apple Pay.
 
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Question for the US folks: I often read that place xyz doesn’t support Apple Pay or store xyz now finally supports it (in the US). In Germany/Europe every terminal which accepts contactless credit card payment automatically accepts Apple Pay, because at the end Apple Pay is also just another form of contactless credit card. Why is this different in the US? Thanks.
 
In the end, the final breaking of ice for really widespread NFC payments like Apple Pay and Google Pay is to get Home Depot and Lowe's to support it. Once that happens, you will see usage dramatically increase. You're not going to convince Walmart because they essentially implemented the remnant of the failed MCX system with Walmart Pay, which is part of the Walmart app.
 
Oh sure, that's entirely fair. I think at the time, too, it was far more common to have people yank out their phones to pay than to dip their Apple Watch to the card reader, which was part of it for me - clerks were expecting me to hover my iPhone over it, so that's what I did.

What's funny is the number of times I've had to correct store clerks who would see me pull out my phone and say, "Oh, we don't take Apple Pay" and I had to tell them that if they have a "tap" system for credit cards, they take Apple Pay.

Fortunately, too, they've been grateful for the education. :D
Its kind of the other way around here in the US which I have to laugh at, because we got Apple Pay before we got tappable cards. I wanted to play with my new contactless card, so I had to tell the cashier to.....run it like a phone! LMAO! It worked like a charm.
 
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Oh wow, for me regional differences within the US feel pronounced. I’ve never been to the UK but do understand it’s got many different countries and cultures within.

To me, the US also seems very different within, so I’m always trying to remind people we’re not a monolith.

I guess we will have to trust that each of us has a very different experience of the US especially since I think we haven’t seen the same places.

New Jersey, for example, is like no place else I’ve ever seen. That’s an incredibly multi faceted state in the experience of myself and my family.
I have to agree here as well. When I visited Portland it was vastly different than Phoenix, though Portland gets a one up for accepting Apple Pay right at the transit system, with no extra apps or cards required.

Phoenix generally has a better Apple Pay experience over all, with everywhere I go no matter how small or big the store (save for Walmart and Frys Food - Kroger), Apple Pay works in one shot, no arguments, no weird looks, and other people around me use it as well. Contrast that to Portland which I expected to be further ahead, and many places still swiped the card, let alone even have Apple Pay. Don't even get me started on the mess that is San Francisco, but at least they allow you to add the Clipper Card to Apple Pay now.
 
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Count me as part of the 6%. During the pandemic I got out of the habit of having my wallet in my pocket (cuz, ya know, my pocket was sweatpants and I never left the house).
Now Apple Pay has saved me a dozen+ times when walking into a store without a wallet.

Convenience majorly upgraded with Apple Watch: no need for FaceID, and phone stays in the pocket.

Annoyance: echoing some other comments here, it seems many cashiers are mystified by contactless payments, and from what I can tell nearly every point of sale system requires an extra button press to be “ready” for NFC payments, so now I’m in the idiotic habit of making a huge show of tapping my watch and saying “oh hey, Ima ding ding this and it’s not lit up yet, sooooooo…..?” and then they’re either confused for a sec or annoyed for a sec before the magical “get yo ass ready for some NFC!” button is pressed.

What a time to be alive 😁
"Ima ding ding this and it's not lit up yet!"

I'm going to use that the next time I buy something with Apple Pay!

...or maybe I should say...

"Ima ding that ding ding the next time I slide thru a Wawa!"

Okay, I'm leaving now... 🤪
I live out in the middle of nowhere right now and a few places still don’t take Apple Pay here. I use it on my watch and phone when possible but there are some big holdouts. Walmart is the biggest that comes to mind.
Yeah, Walmart is becoming less and less convenient. I wonder if Target takes it?
94% don't even know that they have it set up. They just said yes to everything that Apple asked while iOS was being set up.
No, you have to ACTUALLY set it up to have it set up. Putting the cards into it is a thing that requires doing, not just "saying yes".
People keep saying "I use it" here, but no duh, you're all tech savvy.

How many of your non-tech savvy relatives are using it?

My wife doesn't use it. She'd love to use it, but she's not really sure how to use it from her phone, and for that matter, neither am I.
So why not learn? People are saying that we have 80 and 90-year olds who have figured it out. Why not you and your wife too?
It's about as reliable as flipping a coin on the iPhone. There's some combination of button presses, but it changes based on context? Wave your phone around the terminal? Maybe it'll show up. Maybe it won't. And if it doesn't, you look like a moron.
Double-click the button. How hard is that?
I'd recommend that Apple do away with Siri on the iPhone...
They should IMPROVE Siri because she could really be a lot more helpful if they would just do a "dumbectomy" on her.
I have 6 credit cards stored in my Apple Wallet. When I use them from within my Wallet I still receive the rewards. For example. I have the Amex Blue which gives 6% back for groceries. When I go to the grocery, I pay using the Apple Pay (contactless payments) and select my Amex card. When I review the statements, that card was correctly categorized as paid to the grocery and I can see that it has been credited the 6% back.

I'd encourage you to try something similar, Apple Pay is much safer and easier than carrying (for me 6) additional cards around.
Preach it!
The watch is so easy to use Apple Pay on. Costco, Randall’s, Walgreens, a lot of convenient stores….it just works.
Yep, Walgreens is handy. Maybe I should drop my Sam's Club membership (owned by Walmart) and just go with Costco from here on out.
yes, it's such a chore to enter your passcode. because we all use apple pay at least 500 times a day...
Oh woe is me, I hate using my passcode! I might suffocate or bleed to death if I enter my passcode wrong and have to redo it! 🤭;)
Somewhat related: I look forward to Colorado joining the list of states that approve driver's license in Wallet. My pockets look forward to the free space.
My state should support having my Covid card and my Concealed Carry card in Apple Wallet.
 
Full disclosure, didn’t read the article. But, I didn’t setup Apple Pay until I got an Apple Watch— and that is how I *always* use it. It is so convenient not to have to pull out a wallet/card, nor a phone. Just flash my watch.

I wonder the adoption rate among AW owners. (Will read article later, perhaps it speaks to this)

Yup -- the BEST feature of Apple Watch is Apple Pay. It's so great to not have to pull out my wallet. Though, I must admit that even in 2021 I've got people surprised when I pay with my Apple Watch and they tell me how cool that is. One clerk asked me to show her how to set it up. My non-techie wife absolutely loves that feature -- especially when on a beach vacation and she is not carrying her purse around.

Personally, I am not crazy about Apple Pay on iPhone because looking at Face ID to activate it is awkward -- but Apple Watch is so solid since the security is based on unlocking the watch ONCE when you put it on and then it automatically re-locks when it detects that it was removed from your wrist -- very secure -- very hard to lose. I especially like to use it now to pay for air compressors at gas stations to fill my tires up when low or on vending machines to get a candy bar -- so easy.
 
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"Ima ding ding this and it's not lit up yet!"

I'm going to use that the next time I buy something with Apple Pay!

...or maybe I should say...

"Ima ding that ding ding the next time I slide thru a Wawa!"

Okay, I'm leaving now... 🤪

Yeah, Walmart is becoming less and less convenient. I wonder if Target takes it?

No, you have to ACTUALLY set it up to have it set up. Putting the cards into it is a thing that requires doing, not just "saying yes".

So why not learn? People are saying that we have 80 and 90-year olds who have figured it out. Why not you and your wife too?

Double-click the button. How hard is that?

They should IMPROVE Siri because she could really be a lot more helpful if they would just do a "dumbectomy" on her.

Preach it!

Yep, Walgreens is handy. Maybe I should drop my Sam's Club membership (owned by Walmart) and just go with Costco from here on out.

Oh woe is me, I hate using my passcode! I might suffocate or bleed to death if I enter my passcode wrong and have to redo it! 🤭;)

My state should support having my Covid card and my Concealed Carry card in Apple Wallet.
Yes Target has Apple Pay. Sam's Club in your case may be better as they have scan and go, but they don't have Apple Pay. Costco has Apple Pay but only accepts Visa cards, which means no Apple Card usage there at all.
 
This probably should be true but isn't — very rare to run into a store in the US that doesn't accept credit cards, these days.

Oh, it definitely is true where I live in NJ. Plenty of mom and pop stores that do not accept CCs and also small restaurants who stopped accepting anything but cash during COVID. Even in tourist places, like Cape May, NJ, you will find stores that don't take CCs. Not in the UK. It is all about the hidden costs that you, as a customer, do not see or are perceived as unwilling to absorb.
 
At the time when Apple Pay came out, lots of merchants didn’t accept it in the USA. It’s still assumed by most people it’s not accepted at most places since that initial rejection is my guess.
Also having to wear a mask in the store has killed my usage of Apple Pay.
 
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I think part of it is a lot of people in the US don’t see taking out their phone, getting into the Wallet app and double clicking as being any more convenient than taking out their card and inserting/tapping it so they stick to the familiar. Now, using your Apple Watch appears to be more convenient, at least it would be for me if I owned one (probably getting the AW S7). Other reasons could be something small merchants and sometimes larger merchants fear to some degree and that’s transaction fees as well as the cost of implementing/maintaining new technologies.

There was a time when Americans ran into the future and now we walk. In some areas, we walk faster/sprint for a short distance, but with others, we take our time, for better or for worse.
 
I can see why this happened. If only 70% of places accept Apple Pay, and you need cash for tipping, that means you have to carry a wallet anyway.
Its when you can stop using a wallet because 100% places accept mobile payments, and even your licence is on your phone, that it makes sense
 
I question whether that survey accurately characterizes usage. I use Apple Pay whenever I can, typically daily. Businesses that are accepting Apple Pay are expanding all the time. Even some gas pumps that I use take Apple Pay now (it's not super common but I am finding this option more and more).

It's a huge difference from the first few years when it was hard to find businesses that accepted it, and half the time the terminal didn't work right or the cashier didn't know how to enable it. Nowadays cashiers don't even flinch when I make payments with my watch.

However, I also know old habits die hard, particularly when it comes to money. I worked as a cashier a long time ago when writing checks gave way to debit cards. Even years later I still had stubborn customers that would whip out the checkbook to pay for groceries because that's what they knew and were comfortable with. I imagine that's really rare today.
 
ApplePay is great, people are really missing out :)

The user experience with TouchID was great.

Using it with FaceID has been a lot less amazing but still so much better than going back to cash or plastic.
 
I love it. I use it as often as I can... especially now during the pandemic. Sure, it's a PITA with the mask on, but tapping in my pin still beats fumbling through my wallet to find my card. I think it's this low because people just aren't used to it and haven't set it up. (*cough *cough... Like my wife, haha).
The only reason I dont use it more often is because it's still not accepted everywhere I shop.
 
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