Some of these "I'm through with T-Mobile, now" posts are hilarious. T-Mobile has always been trash and always will be trash. That is why their prices seem like such a great deal on the surface. No thanks.
Thank you for sharing your experience. You just summed up the problem with the big wireless carriers. The big 3 are more than happy to pit their employees against the consumer. The big 3 would rather squeeze every last ounce of their marketing power to obfuscate the consumer with convoluted contracts and marketing gimmicks. The big 3 are counting on uninformed or lazy consumers to keep falling for their ploys. It’s not just T-Mobile it’s the other 2 as well.Upgraded my phone at a T-Mobile retail store. First she tried to tell me I was trading in an older model phone that it really was. Then, tried to claim there was no trade in deal going on (which I knew there was). Finally, sneakily tried to slip the iPhone 14 into the checkout process instead of the 15 I had clearly asked for. Luckily I saw the box she put in the bag and I recognized it. Then tried to convince me to buy it from the website which would only "take a couple days" (the website showed all stock on backorder for weeks). The whole time being disrespectful and arrogant.
If you aren't upgrading your plan or activating a new line, Tmobile does not want to deal with you. She was visibly upset that she was losing a phone that she needs in stock to sell to people who are activating a new line. Tmobile is the worst.
Only if you live in a major city… if you’re in a rural area, 9 times out of 10, there is no other choice.If this goes bad for anyone, remember there is PLENTY of fish in the cellular service sea.
And jumping from one of the "big 3" to another is basically swapping one devil for another. Shop around. "Plenty" does not mean only 3 choices.
Sure, but only “temporarily”. Eventually they will force you to pay more.I don't see the issue. They're telling you before they do it and giving you the option to avoid it.
US MobileI’m *this* close to leaving T-Mobile. Between stuff like this and the monthly data breaches it’s not worth it anymore.
Edit: anyone recommend a good MVNO on their network? Mint vs GoogleFi vs Boost Infinite?
No they aren’t. I left them because they tried pulling this crap and other stuff. They are all garbage.Honestly AT&T is the most consistent, albeit not the fastest, I’ve found. All location based, and of course you may not like the 36 month financing, but having the same deals on all plans is the most “uncarrier” thing going on right now.
They are making it far more expensive than what the credit card charges the merchant and profit out of us.I think Verizon requires a debit or checking account. It makes sense though, because they’re passing the savings of credit card transaction fees to the customer. Same conception as the Target Red Card (is that still a thing?).
Unfortunately from what I heard from industrial rumor: older plans are planned to be phased out completely sometime next year, so all users will need to migrate to new plan eventually. So essentially, unfortunately this is going to be price increase in the end.As noted by The Mobile Report, customer support representatives will attempt to convince users about the benefits of the new plan. "We are not raising the price of any of your plans; we are moving you to a newer plan with more benefits at a different cost," T-Mobile instructs employees to say.
I had all the same features now, so it would just cost me more money. I also got an insider discount code (20% off) and I wasn’t about to loose that.On the one hand, trying to update our plans w/o intervention from us is kinda shady.
On the other hand...it'll cost me a whopping extra $10/month, for a feature I actually use, so meh. Not worried.
ANY other provider that's worth a damn in our area costs an extra $50/month, with less bandwidth, so I'm not too worried about it.
Me Too!I’m on the One plan. I’ll have to make sure to keep an eye out for the notification.
Visible (Verizon service) offers Apple Watch plans for $5/monthI did a bit of searching and it seems it has to be a postpaid account for attaching an Apple watch since it's a cloned phone number, which yeah, brings you back to the big 3. I'm surprised Spectrum can do this (unless, is a Spectrum account postpaid?)
Visible plus and Cricket top plan to name a couplewhich mvnos are not depriortized ?
Thank you for sharing your experience. You just summed up the problem with the big wireless carriers. The big 3 are more than happy to pit their employees against the consumer. The big 3 would rather squeeze every last ounce of their marketing power to obfuscate the consumer with convoluted contracts and marketing gimmicks. The big 3 are counting on uninformed or lazy consumers to keep falling for their ploys. It’s not just T-Mobile it’s the other 2 as well.
I am just sick of the marketing games. I would rather just buy a phone outright unsubsidized at the best deal I can find. Not interested in trading in or financing the phone. They can take their bill credits, early upgrades and just shove it. I don’t care about the autopay discounts, respect the method of payment I choose to use.
The solution is rather simple just find an MVNO that suits you best for service under $40 a month. Then focus on finding a phone at the best unsubsidized price and just buy it outright. In a year or less or two years max and you will already be ahead in savings compared to going with big wireless.
so they’re basically forcing customer to get more benefitsWe are not raising the price of any of your plans; we are moving you to a newer plan with more benefits at a different cost,"
I had all the same features now, so it would just cost me more money. I also got an insider discount code (20% off) and I wasn’t about to loose that.
They are all like this. I had Verizon ages ago and they were throwing extra services on my phone (dumb phone days). I went to AT&T and they did the same. Now I am with T-Mobile and they aren’t any better, but at least my bill is cheaper and my phone actually works in my house and at work. If you think the other big carriers are better and don’t do shady stuff, you’re way wrong.Some of these "I'm through with T-Mobile, now" posts are hilarious. T-Mobile has always been trash and always will be trash. That is why their prices seem like such a great deal on the surface. No thanks.
Yes they changed quite a bit for the worse when they got with Sprintthis is pretty gross. i guess the “uncarrier” died w the sprint merger.
This is how TMo works. If someone goes into a store and initiates even a fraudulent SIM swap, TMo sends a text saying that if you don’t respond, the swap will go through (rather than one to say no, it wasn’t me). It’s a ridiculous approach.It's not about that, it's also the fact that you have to call/contact them for you to stay in your plan. They will automatically move you to the plan they think benefits you the most.