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Some of these "I'm through with T-Mobile, now" posts are hilarious. T-Mobile has always been trash and always will be trash. That is why their prices seem like such a great deal on the surface. No thanks.
 
Upgraded my phone at a T-Mobile retail store. First she tried to tell me I was trading in an older model phone that it really was. Then, tried to claim there was no trade in deal going on (which I knew there was). Finally, sneakily tried to slip the iPhone 14 into the checkout process instead of the 15 I had clearly asked for. Luckily I saw the box she put in the bag and I recognized it. Then tried to convince me to buy it from the website which would only "take a couple days" (the website showed all stock on backorder for weeks). The whole time being disrespectful and arrogant.

If you aren't upgrading your plan or activating a new line, Tmobile does not want to deal with you. She was visibly upset that she was losing a phone that she needs in stock to sell to people who are activating a new line. Tmobile is the worst.
Thank you for sharing your experience. You just summed up the problem with the big wireless carriers. The big 3 are more than happy to pit their employees against the consumer. The big 3 would rather squeeze every last ounce of their marketing power to obfuscate the consumer with convoluted contracts and marketing gimmicks. The big 3 are counting on uninformed or lazy consumers to keep falling for their ploys. It’s not just T-Mobile it’s the other 2 as well.

I am just sick of the marketing games. I would rather just buy a phone outright unsubsidized at the best deal I can find. Not interested in trading in or financing the phone. They can take their bill credits, early upgrades and just shove it. I don’t care about the autopay discounts, respect the method of payment I choose to use.

The solution is rather simple just find an MVNO that suits you best for service under $40 a month. Then focus on finding a phone at the best unsubsidized price and just buy it outright. In a year or less or two years max and you will already be ahead in savings compared to going with big wireless.
 
If this goes bad for anyone, remember there is PLENTY of fish in the cellular service sea.

And jumping from one of the "big 3" to another is basically swapping one devil for another. Shop around. "Plenty" does not mean only 3 choices.
Only if you live in a major city… if you’re in a rural area, 9 times out of 10, there is no other choice.
 
Honestly AT&T is the most consistent, albeit not the fastest, I’ve found. All location based, and of course you may not like the 36 month financing, but having the same deals on all plans is the most “uncarrier” thing going on right now.
No they aren’t. I left them because they tried pulling this crap and other stuff. They are all garbage.
 
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I think Verizon requires a debit or checking account. It makes sense though, because they’re passing the savings of credit card transaction fees to the customer. Same conception as the Target Red Card (is that still a thing?).
They are making it far more expensive than what the credit card charges the merchant and profit out of us.
Let's say the swipe fee is at 5% (I know, it is 2 to 3 % in reality, but the sake of calculation), a $5 increase means your bill have to be $100 per line to be equivalent.
So, if the swipe fee is 3%, that $5 makes the per line bill to be $166.67. (2.5% would be $200 per line and 2% would then be $250 per line)
Fairly sure none of us would be paying that much per line. So, the $5 increase is simply another way for them to raise the price in the name of justifying the swipe fee.
 
As noted by The Mobile Report, customer support representatives will attempt to convince users about the benefits of the new plan. "We are not raising the price of any of your plans; we are moving you to a newer plan with more benefits at a different cost," T-Mobile instructs employees to say.
Unfortunately from what I heard from industrial rumor: older plans are planned to be phased out completely sometime next year, so all users will need to migrate to new plan eventually. So essentially, unfortunately this is going to be price increase in the end.

Users can opt out for now, but eventually they’ll be forced to move to new plan if they want to keep T-mobile.

(This is part of carrier’s simplification and cost cutting plan. It’s expensive for carriers to manage multiple legacy plans that are discontinued so now they are eliminating them completely and move the customers to similar plans abeit price increase)
 
On the one hand, trying to update our plans w/o intervention from us is kinda shady.

On the other hand...it'll cost me a whopping extra $10/month, for a feature I actually use, so meh. Not worried.

ANY other provider that's worth a damn in our area costs an extra $50/month, with less bandwidth, so I'm not too worried about it.
 
On the one hand, trying to update our plans w/o intervention from us is kinda shady.

On the other hand...it'll cost me a whopping extra $10/month, for a feature I actually use, so meh. Not worried.

ANY other provider that's worth a damn in our area costs an extra $50/month, with less bandwidth, so I'm not too worried about it.
I had all the same features now, so it would just cost me more money. I also got an insider discount code (20% off) and I wasn’t about to loose that.
 
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But…but…I do not need “more.” Wife and I are on One Plan and very satisfied with it. We don’t really use 5G. I will opt out of this “upgrade” asap.
 
I’m delaying my concern until I hear directly from T-Mobile about what they’re doing, if the Reddit post is true. I switched from AT&T to TM years ago, been happy with the service and they’ve saved me a LOT of money, so if I have to pay $10 more, I’ll be fine.
 
I did a bit of searching and it seems it has to be a postpaid account for attaching an Apple watch since it's a cloned phone number, which yeah, brings you back to the big 3. I'm surprised Spectrum can do this (unless, is a Spectrum account postpaid?)
Visible (Verizon service) offers Apple Watch plans for $5/month
 
Thank you for sharing your experience. You just summed up the problem with the big wireless carriers. The big 3 are more than happy to pit their employees against the consumer. The big 3 would rather squeeze every last ounce of their marketing power to obfuscate the consumer with convoluted contracts and marketing gimmicks. The big 3 are counting on uninformed or lazy consumers to keep falling for their ploys. It’s not just T-Mobile it’s the other 2 as well.

I am just sick of the marketing games. I would rather just buy a phone outright unsubsidized at the best deal I can find. Not interested in trading in or financing the phone. They can take their bill credits, early upgrades and just shove it. I don’t care about the autopay discounts, respect the method of payment I choose to use.

The solution is rather simple just find an MVNO that suits you best for service under $40 a month. Then focus on finding a phone at the best unsubsidized price and just buy it outright. In a year or less or two years max and you will already be ahead in savings compared to going with big wireless.

Thanks, good post confirming all my frustrations. Although you can switch to an MVNO, the big 3 will still screw you over, throttling your bandwidth, dropping calls, etc. So seems like you really can't escape it.
 
I'm waiting to see what they want to do to my old Sprint plan which isn't listed on the leaked documents. I recently got T-Mobile Home Internet which is only $40 per month bundled with the phone plan. It would be $10 cheaper with the more expensive plans. That, together with better trade-in valuations for older phones might make it reasonable. If I dropped T-Mobile phone plan altogether, home internet would be $50 which is still a lot cheaper than the Spectrum which I cancelled. (And my experience with the 5G home internet has been stellar.) 🤞
 
Garbage like this sure makes me wish we had actual consumer protection laws in our lovely oligarchy. They should be fined back to the stone age for even attempting this.
 
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I had all the same features now, so it would just cost me more money. I also got an insider discount code (20% off) and I wasn’t about to loose that.

IIRC, the only real difference that I can think of was 15G mobile hotspot vs 5Gb. Not a big enough difference that I'd willingly switch; but by the same token, I'm paying $100/month for 3 lines and a watch, whereas I was paying $170 with AT&T, so I'm not too upset about it.

(for now)
 
Some of these "I'm through with T-Mobile, now" posts are hilarious. T-Mobile has always been trash and always will be trash. That is why their prices seem like such a great deal on the surface. No thanks.
They are all like this. I had Verizon ages ago and they were throwing extra services on my phone (dumb phone days). I went to AT&T and they did the same. Now I am with T-Mobile and they aren’t any better, but at least my bill is cheaper and my phone actually works in my house and at work. If you think the other big carriers are better and don’t do shady stuff, you’re way wrong.
 
It's not about that, it's also the fact that you have to call/contact them for you to stay in your plan. They will automatically move you to the plan they think benefits you the most.
This is how TMo works. If someone goes into a store and initiates even a fraudulent SIM swap, TMo sends a text saying that if you don’t respond, the swap will go through (rather than one to say no, it wasn’t me). It’s a ridiculous approach.
 
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