T-Mobile always gets the lowest end version in the store and hold the higher end versions for online/direct ship at launch, most likely because they order a bunch of 16GB thinking that'll be the most in-demand (which is normally the case).
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
T-Mobile.com preorder thread
- Thread starter utahman130
- Start date
- Sort by reaction score
T-Mobile always gets the lowest end version in the store and hold the higher end versions for online/direct ship at launch, most likely because they order a bunch of 16GB thinking that'll be the most in-demand (which is normally the case).
OK: Here's a thought that many of you might not have considered.
What if T-Mobile is charging/preparing Ground orders now, and will release those first before getting to the orders that paid for Overnight shipping?
They have no objective to release the phone earlier than 9/19, so getting the ground orders out NOW and handling the overnight orders late tomorrow/Thursday makes the most sense to me.
Remember, they have X amount of stock, and Y amount of people that handle shipments. Logistically there is only so much they can do at any given time.
What if T-Mobile is charging/preparing Ground orders now, and will release those first before getting to the orders that paid for Overnight shipping?
They have no objective to release the phone earlier than 9/19, so getting the ground orders out NOW and handling the overnight orders late tomorrow/Thursday makes the most sense to me.
Remember, they have X amount of stock, and Y amount of people that handle shipments. Logistically there is only so much they can do at any given time.
I had two preorders, one with ground placed early friday non jump for i6 16 gb grey, another for same model, w/jump ordered Sunday with overnight. The were both charged today. The jump was charged first which had the overnight with the non jump using ground charging about 10 mins later. However they are handling the logistics it don't believe it has to to with shipping method.
Went to a store and had them call in. Sounds like it's good to go, and the order will process, ship, and my card will be charged all at once. Fingers crossed they are right
I figured it's time to chime in.
I placed two orders at around 6:30am Eastern (3:30am T-Mobile time) on the 12th. They were within 30 seconds of each other but the order numbers are almost 100 numbers apart. One was a 64GB iPhone 6 in Space Gray and the other was the same config in Silver. I had "backordered" and "Pending Shipping" until today. This afternoon my card was charged for both of my orders. No change on T-Mobile's tracking site but I now have less money.
edit: I chose the $24.99 UPS expedited overnight shipping for both orders (even though everyone else ships free)
I placed two orders at around 6:30am Eastern (3:30am T-Mobile time) on the 12th. They were within 30 seconds of each other but the order numbers are almost 100 numbers apart. One was a 64GB iPhone 6 in Space Gray and the other was the same config in Silver. I had "backordered" and "Pending Shipping" until today. This afternoon my card was charged for both of my orders. No change on T-Mobile's tracking site but I now have less money.
edit: I chose the $24.99 UPS expedited overnight shipping for both orders (even though everyone else ships free)
treyjustice
macrumors 65816
For any of you who got a charge today, did your order status on the right side of your My Tmobile account say your order was processing and wasn't actually confirmed?
zakarhino
Contributor
Ordered a silver 64 Gb 6 @ 5PM on the 12th. Was told that i'll get the phone by the 19th at the time of pre-order. Called them a few times (for various reasons) and have been told that i'll receive the phone by the 19th by 2 people and that it will ship between 4-6 weeks from order by one person. Haven't been charged yet and the order status still reads Backorder. Hopefully there is some movement soon 🙂
Card Charged!
Thank you everyone, this forum has been my entertainment for the past few days.
ordered: 1:35:28 pm on 9/12/14 iPhone 6+ 64GB in Gold via JUMP signed EIP within minutes and had an estimated delivery date of 9/20/14
Overall I had a pretty simple time completing the process which seems like an outlier compared to most of the forums responses.
Like many of you, this morning my estimated delivery was gone but around an hour ago I noticed a charge on my account from tmobile. I can only pray it comes this week but its just a phone. I will be selling it right away if it actually comes, I only pre-ordered it to test against the note 3 & 4 whenever the 4 launches.
Love everyone's enthusiasm here, but after working on CS I can say they are only telling us what they know and it all comes down to management, which seems to have dropped the ball. Lets not take our anger out on the reps they are hired to help you after all😀
Thank you everyone, this forum has been my entertainment for the past few days.
ordered: 1:35:28 pm on 9/12/14 iPhone 6+ 64GB in Gold via JUMP signed EIP within minutes and had an estimated delivery date of 9/20/14
Overall I had a pretty simple time completing the process which seems like an outlier compared to most of the forums responses.
Like many of you, this morning my estimated delivery was gone but around an hour ago I noticed a charge on my account from tmobile. I can only pray it comes this week but its just a phone. I will be selling it right away if it actually comes, I only pre-ordered it to test against the note 3 & 4 whenever the 4 launches.
Love everyone's enthusiasm here, but after working on CS I can say they are only telling us what they know and it all comes down to management, which seems to have dropped the ball. Lets not take our anger out on the reps they are hired to help you after all😀
For those of you who are saying that your card was charged - do you mean that it has posted to your account, or is it still a pending charge? Because I've had a pending charge for the full amount due since I ordered my phone last Friday...
Yes.. it's just a theory.
What drives me crazy is that I was probably one of the first people that ordered - I called business care at 2:45am and had the order placed within 15 minutes. Now, keep in mind, I paid full price for the phone and since it's applied to the bill, I have no way of knowing if I've been "charged".
I've not seen any change of status - it still shows "Order Placed"
destroyed22
macrumors 6502
That's exactly how my order looks. Order placed and I billed my T-mobile account.
And I placed my order around the same time as you.
Thank you!!!! You just confirmed what I already knew. I will not be getting my 6 plus 64 GB anytime soon lol
rumz
macrumors 65816
Yes, for both my orders i see the Alert of order processing but it still states backorder. The is no update there that has changed. Just the two charges from tmobile for the taxes on EIP. They show as pending on my account, not posted as someone asked before. I didnt get another charges prior to this like the $1 they advised me would show up. I am hopeful this means, at the very least, that the ball is moving and they are getting order ready to ship out. I should get it by the 19th.
New T-Mobile Customers!
Like everyone else I'm waiting for my estimated "please God just tell me something" date. I called the automated line to check on my order status just for kicks, and my order number came up as nonexistent... this despite having an order status page that says I have an order. I talked to a rep and she said for some reason even though I'd done everything on my end and they had my EIS, something didn't get cleared on their end and the automated system didn't recognize my order (which sounds like it could be very bad). All she had to do was enter something into her computer to fix it. I asked if any of this would impact my order, and she said it should not since orders were ranked based on when the EIS was submitted. After that, I finally got an email from T-Mobile saying they got my order. It had the correct EIS date for when my order was approved.
TL;DR: make sure you got a "We've received your order" email since ordering your iPhone. If you haven't, call the automated line and see if your order number exists. If it doesn't, talk to a rep.
Like everyone else I'm waiting for my estimated "please God just tell me something" date. I called the automated line to check on my order status just for kicks, and my order number came up as nonexistent... this despite having an order status page that says I have an order. I talked to a rep and she said for some reason even though I'd done everything on my end and they had my EIS, something didn't get cleared on their end and the automated system didn't recognize my order (which sounds like it could be very bad). All she had to do was enter something into her computer to fix it. I asked if any of this would impact my order, and she said it should not since orders were ranked based on when the EIS was submitted. After that, I finally got an email from T-Mobile saying they got my order. It had the correct EIS date for when my order was approved.
TL;DR: make sure you got a "We've received your order" email since ordering your iPhone. If you haven't, call the automated line and see if your order number exists. If it doesn't, talk to a rep.