So I just got some REALLY bad news....
I pre-ordered both my lines to an iPhone 6 and 6+ (one over the phone and the other online at around 10pm on Friday night)...
So I check my bank account today and TADA! T-Mo has withdrew the taxes/shipping for my wifes line (Over the phone iPhone 6 order) and nothing has updated since then...
So I decide to call T-Mobile and find out a "Live" update... Well.. I get informed that BOTH ORDERS HAVE BEEN CANCELLED BECAUSE THEY DIDN'T RECEIVE THE EIP's!!!!!! What?!?!?
1. How/Why did they take the taxes out of my account for a cancelled order???
2. How did they NOT get my EIP's when I have copies of them AND I verified the orders the day after by calling and making sure everything is good??
3. This is absolutely ridiculous and I'm pretty much done with T-Mobile at this point.. This is the one of many things they have screwed up on my account in the 8 months I have been with them.. So this was the last straw.
Dang my dude! Im not gonna lie, I feel bad. I'd be depressed ****! lol maybe try your luck in store?