I spent about an hour and a half (3-4:30) trying to preorder only to finally give up and go back to sleep. When my alarm went off at 6, I checked Apple's site and it was up. I ordered 2 phones and was back to sleep with 8 minutes left on the snooze. If I'd known Apple's site wasn't going to be ready at all, I wouldn't have made the effort at 3. Frustrating but 2 phones are on their way.