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T-Mobile.com preorder thread

Email from TMo Customer Service

Got home and found an email from T-Mo customer service, it said:

Thank you for your iPhone 6 Plus pre-order. Great news — you should receive your device on Friday. We will send another notification once your device ships, which will include tracking information. We are extremely excited about the iPhone 6 Plus, and wanted to make sure you are up-to-date on the status of your order.
Sincerely,
T-Mobile Customer Service
 
s2000gtx said:
Oh okay what's the shippers account
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Screen Shot 2014-09-17 at 8.22.33 PM.png

Here's a nice picture lol :)
 
From what I'm seeing, a lot of the really early 9/12 orders haven't gotten an email or text or anything while some that were hours or even days later have the 9/19 estimated delivery.. why could that be?
 
xealo said:
I was wondering this. You can create label even if you don't have the item on you. Even if it has the weight, that's not a guarantee that the phone physically is assigned to you yet right?
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i believe it is since the label has your number on it.. unless they want to f us over and relabel and give it to another customer.. ohhh lord this is insane
 
mag2001 said:
I am a jump customer....lol
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Even though, you ordered on the 13th haha. Thats an entire day after most of us have lol

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Faticha305 said:
From what I'm seeing, a lot of the really early 9/12 orders haven't gotten an email or text or anything while some that were hours or even days later have the 9/19 estimated delivery.. why could that be?
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Exactly! This is what upsets me most lol.
 
Now let's all hope that our iPhones doesn't arrive with the box all jacked up and crap, my last pair of Retro Jordans arrived as if some guy sat on it -.- Thanks a lot UPS lol
 
Does anyone know if there is a shortage of 6, 64GB, space grey? I'm trying to figure out why people who ordered after me are getting text messages and emails.

Also the CS rep told me that there won't be phones in stores because pre-orders took the stock.
 
Faticha305 said:
From what I'm seeing, a lot of the really early 9/12 orders haven't gotten an email or text or anything while some that were hours or even days later have the 9/19 estimated delivery.. why could that be?
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I ordered very early, at 4:54am PDT. Ordered an iPhone 6+ 64GB Gold. I got a text but it says it'll deliver between 22nd and 30th... Other people who ordered after are getting texts saying Friday. I don't think it's accurate.
 
shoopaman said:
no, my card has not been charged :(



I'm not as optimistic. I feel like, I've tried too many times already and can't eat another bite, play another man, walk another step...



I'm 'bout to cmcxl my order and do the unthinkable~ some of you may pretentiously hold me back but wear the desire on your back for me to cmcxl...



how long does it take the cancel to take effect? say, if I cancel tomorrow, can I go into the brick&mortar on Friday and start fresh? that is if I can get one...
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Just make sure your JUMP! Becomes current again.
 
I'm a JUMP! customer that ordered on the 12th in the morning.

9/22-9/30.

Explain that. Clearly Legere's "JUMP! Priority" is bogus,
 
DiokUnlocks said:

i believe it is since the label has your number on it.. unless they want to f us over and relabel and give it to another customer.. ohhh lord this is insane
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Well I'm thinking they are just assigning labels to customers in order to speed things up once they actually ship the phone out. Like they don't have to ship it out at a moments notice as soon as they make it. UPS just estimates delivery based on the type of shipping. Now if it shows picked up by UPS, thats a whole different ball game.
 
Faticha305 said:
From what I'm seeing, a lot of the really early 9/12 orders haven't gotten an email or text or anything while some that were hours or even days later have the 9/19 estimated delivery.. why could that be?
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Im a 9/12 orderer and I am JUMP. I have seen someone who ordered on the 13th no JUMP same device/color/size get shipped already..

Same crap happened to me with the Nexus 7 shipments.....
 
allprologue said:
I haven't recieved any email or text either, but what more good is a text or email when you have a tracking number? It means a package with your phone in it exists, and if you have next day saver whatever, it's probably going to be in the air tomorrow to get to you Friday. That's what I'm assuming for mine. If it doesn't happen for some reason, THEN I'll be losing my mind lol.
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Just wondering why I didnt
 
Blurred Mellow said:
I would call up the Robot Lady at T-Mobile at 18006725390, if she doesn't recognize your order.. Your order might've been effed up by T-Mobile and you have to give them a call ASAP.
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My status has been "order placed" since the 12th and only updated to back ordered status on 9/13 and I got the *friday* email.


It seems like most of the friday orders are space grey variants?
 
AceFernalld said:
128GB Space Grey 6+
Got an e-mail saying it will be delivered between the 22nd and the 30th...
Ordered 9/15 around noon EST
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Seeing this make me want to cry. I am Jump! and ordered on the 14th following the recommendation from customer care and the retail store to cancel my non jump order from the 12th. I got the infamous "1 to 2 day" email and yet yours is coming. I dont get it lol
 
Faticha305 said:
From what I'm seeing, a lot of the really early 9/12 orders haven't gotten an email or text or anything while some that were hours or even days later have the 9/19 estimated delivery.. why could that be?
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I would like to know myself. I am upset but hey its life and sometimes life isn't fair
 
From what I see, it's the 64gb plus SG that's messing up the times... And I was going to freaking order silver until the site messed up lol no big deal though, my birthday is within 9/22 - 9/30
 
xealo said:
Well I'm thinking they are just assigning labels to customers in order to speed things up once they actually ship the phone out. Like they don't have to ship it out at a moments notice as soon as they make it. UPS just estimates delivery based on the type of shipping. Now if it shows picked up by UPS, thats a whole different ball game.
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well we should know soon enough when status changes on ups.com but i think they wont print a label if they didnt have a actual phone to put it on..
 
ogremoustro said:
I ordered very early, at 4:54am PDT. Ordered an iPhone 6+ 64GB Gold. I got a text but it says it'll deliver between 22nd and 30th... Other people who ordered after are getting texts saying Friday. I don't think it's accurate.
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Same here, only difference is I ordered the 6+ 64gb in space gray. I also paid for overnight. See, I don't mind getting it next week, what bothers me is the fact that people who ordered it way after me are getting Friday dates? I'm just going to hope I can get Friday, worse case scenario I'll use my UPS account and change the address to my job so I can at least sign for it next week. :confused:
 
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