At least you're better off than the rest of us who ordered Friday morning and got the "hey, we'll let you know sometime, okay?" text/email and those who have gotten no notifications at all
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T-Mobile.com preorder thread
- Thread starter utahman130
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At least you're better off than the rest of us who ordered Friday morning and got the "hey, we'll let you know sometime, okay?" text/email and those who have gotten no notifications at all
sorry budI ordered Saturday morning on phone and just got the 'arriving September 22-30' email too. I honestly wanted my phone to come mid-October so I wouldn't have to deal with etf reimbursement.
T-Mobile sure is handling this pre-order in the most puzzling fashion
New customer, signed up for JUMP, ordered a silver 6 64gb. Order placed 9/12 5:32am PDT, current order status: Order Placed.
No communication, no charges, new authorization yesterday.
Just got the Sept 22nd-30th email. Pretty ********** pissed at this point. I literally didn't sleep on preorder night, worked my ass off to get that preorder in, now it's not coming till next week, MAYBE?! The next time someone sarcastically says "ohh poor you, first world problems!", I'm going to gouge their ********** eyes out.
MAD!!!!!
No communication, no charges, new authorization yesterday.
Just got the Sept 22nd-30th email. Pretty ********** pissed at this point. I literally didn't sleep on preorder night, worked my ass off to get that preorder in, now it's not coming till next week, MAYBE?! The next time someone sarcastically says "ohh poor you, first world problems!", I'm going to gouge their ********** eyes out.
MAD!!!!!
At least you're better off than the rest of us who ordered Friday morning and got the "hey, we'll let you know sometime, okay?" text/email and those who have gotten no notifications at all
Amen brotha!
yep..
Got the text a about 20 min ago and then 2 min ago got an email saying the same thing
Huh... mine was an upgrade and my wife's was a jump.. I did receive my text. She hasn't received anything.. and I haven't seen emails for anything.
I don't think JUMP pre-orders were ever given priority, because the majority of people who have been receiving their shipping information and text notifications didn't even have JUMP
On the bright side Apple is holding back 4% of stock at every store for DOA devices
How much spacing are people seeing between texts and emails? I got the text for Friday around 9:45 but no email yet.
No texts here as a new customer. Just the original order confirmation email, the email that said 9/22 - 9/30, and robo-mistress saying "Backordered" still.
Status changed: Backordered to Pre Ordered
Same here, 6+ 64GB, Space Grey, ordered in a corporate store at 9:38 AM EST on 9/12 after fighting the system all night and morning. Went ahead and paid full price for it up front and selected Overnight Shipping for $25. My date switched to 9/17 @ 3:18:08 AM this morning with the Backordered status and within the last hour or so it just switched to Pre-Order. I got the 9/22-9/30 email around 6:30 PM EST tonight and started thinking of John Legere laughing like a jerk.
Same here, 6+ 64GB, Space Grey, ordered in a corporate store at 9:38 AM EST on 9/12 after fighting the system all night and morning. Went ahead and paid full price for it up front and selected Overnight Shipping for $25. My date switched to 9/17 @ 3:18:08 AM this morning with the Backordered status and within the last hour or so it just switched to Pre-Order. I got the 9/22-9/30 email around 6:30 PM EST tonight and started thinking of John Legere laughing like a jerk.
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Did you have another text beforehand? or was this the first text notification you got from them?
I got the 9/22 to 9/30 email and text. No charge or shipping info yet and still says 'Backordered' status.
Ordered 9/12 @ 945 am PST. 6+ 64g Space Grey
Los Angeles, Ca
got the text and email but my status still hasn't changed to preordered online and My Choice hasn't seen anything yet, likely happening gradually. for the record i did use JUMP! so some are getting in. if we ARE getting upgraded to one day shipping it should be fine to ship tomorrow so i'm not worried.
well i got my text 9:40pm est today and just got the email 10:31 about receving device this friday..
At least you're better off than the rest of us who ordered Friday morning and got the "hey, we'll let you know sometime, okay?" text/email and those who have gotten no notifications at all
I think we're all in the same boat and I feel annoyed for everyone going through this...
This is supposed to be a fun geeky thing to kind of enjoy the anticipation.
I remember doing the iPhone 5, trying to reserve it every night at 10pm, it was a blast and when I finally got it I barely slept, I couldn't wait to get the text that my order was ready for pickup (it happened before they even opened!). As you can image I was there when they opened and it was just kind of super cool and fun. Everyone was on the same page with that.
This whole thing is the opposite of super cool and fun, it's annoyingly full of mis-information, BS customer service people, contradicting tweets and a TON of wasted time and energy.
Nothing about it has been fun since this thread (and the other thread) before 3AM ET 9/12/2014.
Socal here too, similar order time, same model, got the 1-2day text/email.
Same with me
Can people please specify (either in your text or signature) what you ordered and some context too?
See signature. I got the 9/22-9/30 text.