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I bought it on EIP, but it's not showing up there yet.

I both my phones in EIP as well but as of right now they've only taken out the money for the iphone 6 (getting delivered tomorrow, it's already in Houston). I'm waiting for them to take out the money for the 6+. We ordered the same phone but I ordered on the 12that 4:50am and I got the 1-2 days txt message yesterday. Lol you're lucky!
 
ok update got off the phone with a very nice lady......totally lied to me said apple would be mad at them if they shipped out before tomorrow lol and said that to take all the ppl posting tracking with a grain of salt cuz they can post what they want (poor lady was so sincere too!!) anyways the reason i was freaking out was cuz i hadent had a preauth on my card she said it was preauth and removed and to make sure balance is there for when it ships tomorrow just throwing it out there.. think i will be getting it tomorrow...at least i hope well see what happens

Similar, the lady told me "if it's not on an officially sanctioned tmobile forum it is not true."
 
Not sure if anyone has suggested people do this but you might want to register for UPS' My Choice system. I haven't gotten a tracking number from T-Mobile yet but UPS sent it to me through that, and apparently I'm to get my iPhone tomorrow by 3pm :) Nifty system and it's free (unless you want to pay for special services)
 
I almost wish I would have shipped it to my house. Then I could use MyUPS to look up the order. You know, I just assumed T-Mobile's heads weren't up their asses...but...
 
Pissed off customer

Hey guys, This thread is awesome. I have been silently following along and decided to post a reply finally.

Couldnt order online, complete fail on tmobiles part, got up after 2 hours of sleep and ordered at the 59th and Olive store in Glendale , AZ( first one in line). Ordered Iphone 6+ full payment.

Got Order Placed then Processing then Processed emails. Then i got the 1 - 2 day BS email yesterday and order status changed from no backorder with time stamp to back order with time stamp. Then the order status changed from Backordered to Pre order.

Had an authorization charge, but card was NOT CHARGED it was like 1 dollar perhaps.

I have been told by so many people i am getting it tomorrow on the phone and many others that say the exact opposite, everyone at tmobile is ******* useless. Tweeted Johnny Boy and got no reply. Facebooked the uncarrier and was told sorry bud no idea ( in not so many words).

Robo bitch says preordered but not ready for shipment. Tried the UPS thing with the phone number but that failed too.

Called the Store, and 611 5 times a day for the last 3 days. They have been completely useless.

Does anyone think i have ANY hope? or any thoughts?

Thank you!
 
The fact that NOTHING is coming up when I track by reference is getting me a bit concerned...
 
I both my phones in EIP as well but as of right now they've only taken out the money for the iphone 6 (getting delivered tomorrow, it's already in Houston). I'm waiting for them to take out the money for the 6+. We ordered the same phone but I ordered on the 12that 4:50am and I got the 1-2 days txt message yesterday. Lol you're lucky!

I think I saw somewhere that the 16gb space gray was less popular than some others, the 64gb for instance. But yes, if I do get it tomorrow I am lucky!
 
Similar, the lady told me "if it's not on an officially sanctioned tmobile forum it is not true."

this lady is lucky she was so dam nice and genuine otherwise i would have probably gone back and forth with her...weird thing is i didnt see any preauth on my card she said she saw it on the 12th when i placed the order and it dropped on the 14th and should be good to go so we will see feel like the lady didnt REALLY know but she tried and was super nice so ehhh we will see what happens
 
who in co has got tracking? i got all the email and txs for tomorrow card has not been charged not even preauth still here waiting kinda pissed im a 7am order mt on the 12th

Im in the Springs and I just got my tracking info from UPS about 12 minutes ago! I have UPS MY CHOICE though so, no thanks to TMO!
 
I just ported my att line in today on my unlocked 5s while I wait for my 6+ (still no information at all from anyone on that). The port took approximately 2 hours. I left my att SIM card in until the phone disconnected. At that point I put in the tmo sim and everything worked.

This weekend will probably be slower though.

How do you start this process w/o the TMO SIM though? I assume mine will come with the phone.

When I meant 24 hours, I meant max as in worst case scenario. For me it was more within an hour or two, but then again, it wasn't during a high demand time such as this.

No, I totally get that it's worst case scenario. But I'm that person who this would happen to. lol. I've never ported a number before (AT&T for 14+ years). Is it a fully automated thing or do real humans need to push buttons and input things? I ask because if it's overnight, I assume it would be delayed due to that as well.
 
TMO Chat:


You: Ok why does your automated order check on the phone tell me its processed but not ready to ship
You: is that code for backordered
Marcelo M: Yes, that is a back order message you are getting.


Marcelo M: Though the order has already been completed, stocks for the phone is currently not available for shipping on with the next day delivery set on the account. Shows here that the order for the iPhone 16GB Gold is on back order status.
Marcelo M: Estimated date of shipment is up to 8 weeks from date of order placement. This though would just be an estimated date, all pre-orders made are on top priority to fulfill shipment.


Marcelo M: I understand, the sequential order number will be the basis of priority of the order processed online.
 
I think I saw somewhere that the 16gb space gray was less popular than some others, the 64gb for instance. But yes, if I do get it tomorrow I am lucky!

The iphone 6 is for my little brother so Im glad atleast that ones coming! I'm not in too big of a rush for mine. His phone sucks he needs it. I'm still good with my iphone 5 lol good luck to ya bro!
 
DUDE, absolutely. I totally empathize with u. Trust, I was up at 5am trying to put an order through, i think i just got lucky. I think I must've tried submitting 20+ orders that morning, and 1 of them happened to go through. I think the original time the order was received was at 8am PST, and then processed later on 9/15. I am not sure how that happened, but I know that I didn't place an order on 9/15.

One happy family, I'm totally jealous~
 
Im in the Springs and I just got my tracking info from UPS about 12 minutes ago! I have UPS MY CHOICE though so, no thanks to TMO!

just checked my choice...nada!! ughhhh i think im screwed for tomorrow since my card hasent been charged
 
Hey guys, This thread is awesome. I have been silently following along and decided to post a reply finally.

Couldnt order online, complete fail on tmobiles part, got up after 2 hours of sleep and ordered at the 59th and Olive store in Glendale , AZ( first one in line). Ordered Iphone 6+ full payment.

Got Order Placed then Processing then Processed emails. Then i got the 1 - 2 day BS email yesterday and order status changed from no backorder with time stamp to back order with time stamp. Then the order status changed from Backordered to Pre order.

Had an authorization charge, but card was NOT CHARGED it was like 1 dollar perhaps.

I have been told by so many people i am getting it tomorrow on the phone and many others that say the exact opposite, everyone at tmobile is ******* useless. Tweeted Johnny Boy and got no reply. Facebooked the uncarrier and was told sorry bud no idea ( in not so many words).

Robo bitch says preordered but not ready for shipment. Tried the UPS thing with the phone number but that failed too.

Called the Store, and 611 5 times a day for the last 3 days. They have been completely useless.

Does anyone think i have ANY hope? or any thoughts?

Thank you!

wow i was that same store yesterday n they are beyond useless .. try the ups thing when did u order?
 
I have not. Two 6plus 64gb. I live in the 626 area. Got all emails and texts. Robolady says process not shipped yet, web says back ordered, can't track by reference.

I'm in Ventura County. 3x 6+ 128gb phones coming tomorrow. Brand new customer.
 
At this point does anyone have "processed but not yet available for shipment" but actually have a ups tracking number?

I am assuming that term is just the new "back ordered" message.
 
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