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T-Mobile.com preorder thread
- Thread starter utahman130
- Start date
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Finally!!
Woke up and I have tracking... must be on a second batch but will arrive tomorrow!
No origin scan yet so they don't have it in possession but it was at least created!
I am so freaking relieved.
Model: iPhone 6 128GB Gold
Order Status: Shipping!
Order Placed: 09/12; 08:11 AM EST
Backordered at: 09/17/2014 at 03:17:25 AM
Jump (Y/N): N, apparently grrrr
Shipping Method: Overnight
Charged: $278.10
Woke up and I have tracking... must be on a second batch but will arrive tomorrow!
No origin scan yet so they don't have it in possession but it was at least created!
I am so freaking relieved.
Model: iPhone 6 128GB Gold
Order Status: Shipping!
Order Placed: 09/12; 08:11 AM EST
Backordered at: 09/17/2014 at 03:17:25 AM
Jump (Y/N): N, apparently grrrr
Shipping Method: Overnight
Charged: $278.10
I woke up and still don't have a single thing. Waiting till 12 (when my ups guy typically delivers things) and if I have nothing I'm calling up the exec line and letting it rip. It's ridiculous that I've been left in the dark this entire time. Got my jump order in on Friday, paid for overnight and I don't even have a shipping label. Yet people from Friday evening, Saturday and Sunday are all gliding right on by.
I checked the app and its the same thing, just my router. I wish I knew because if someone has to be here for it then I either have to call in sick,
or see if I can find someone to keep a eye out. I will miss this drama once everyone gets their phones. This has been fun!LOL
Was given the same statement this morning. This after receiving text and emails saying it would be here today. I can deal wit delays, but what bugs me is the lack of consistency in the information.
Well, due to this whole pre-order fiasco (gave up on it), I'm up at 4:00 am in front of my local t-mobile store. On a positive note, I'm the first one here
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Which model are you trying to buy? It's rumored they will only have 16GB iPhone 6 and no 6+.
Could you confirm that we are able to cancel the order if the order was never charged/shipped?
Appreciate all the info as always!
I'm hating on TMo big time, give my mother ******** money back and get off my screen you b*tches!
Just a plain ol' 16 gb space grey 6
One T-Mobile store in my city told me they had a few 6 pluses when I called.
Please see my post below. T-Mobile needs to improve their order process. Have better communication with realistic delivery dates. Set realistic expectations and you will have less upset customers. T-Mobile over promised and under delivered.
Doh. Good luck and be safe.Well, due to this whole pre-order fiasco (gave up on it), I'm up at 4:00 am in front of my local t-mobile store. On a positive note, I'm the first one here
Image
Called mobile this morning
Tracking information should post today and I should be getting the device next week (hopefully Monday).
That helps
If no order traction has occurred, call CS and don't stop till you get someone that actually knows what they're doing
Tracking information should post today and I should be getting the device next week (hopefully Monday).
That helps
If no order traction has occurred, call CS and don't stop till you get someone that actually knows what they're doing
Today is the day !!!
I am so excited. It has been fun chatting with you all. I hope those that are still having issues get them resolved as soon as possible. Those getting their phones congrats its been one hell of a ride!
I am so excited. It has been fun chatting with you all. I hope those that are still having issues get them resolved as soon as possible. Those getting their phones congrats its been one hell of a ride!
Attachments
My order is pretty much unknown
Hey everyone,
I'm a T-Mobile business customer on Jump (with an iPhone 5S) -- I left AT&T earlier this year to try T-Mobile, and I'm having a lot of problems with my order, which is an iPhone 6 64GB Space Gray.
Here's a summary:
- Couldn't call T-Mobile to place order (business Jump can't do it online), so I went into a T-Mobile store at 12 PM EST September 12. Their systems were down, so they called me at 7 PM EST to place the order.
- I e-Signed the EIP and received two emails, a copy of the signed EIP and terms, and another email saying, 'Your order is pending... Your items should be arriving shortly.'
- I haven't received and email or text since then with any status update.
- I put in my order number and zip online, while logged in, and it says, 'We are sorry, we are unable to retrieve your order status at this time, please try again later.'
- T-Mobile customer service for businesses, really friendly people, but they can't seem to find my order status. One found it under the EIP page, but I couldn't find it.
- I emailed a guy at the store after sending him the order pending and EIP signed agreement, and he responded with: 'your order is still intact and pending to convert to shipped, we will keep an eye but expect your product to come through. Sorry for the delay and thank your for your business with TMobile.'
- I asked if the order was goofed on their end, and he responded: 'That was done on everyones account due to the pending order fulfillment with Apple. I did confirm and your order is still good.'
- Then I come onto this page and it appears everyone got some sort of email or text saying their orders' status is either shipped, backordered, etc. Again, I haven't received an email or text, at all, saying the iPhone 6 was backordered, etc.
Any thoughts at all? I hear that model is now 4-6 weeks backordered. I wonder if the system didn't register my e-signature? I double-checked the email and it's there.
Thanks, everyone! And Happy iPhone Day!
Hey everyone,
I'm a T-Mobile business customer on Jump (with an iPhone 5S) -- I left AT&T earlier this year to try T-Mobile, and I'm having a lot of problems with my order, which is an iPhone 6 64GB Space Gray.
Here's a summary:
- Couldn't call T-Mobile to place order (business Jump can't do it online), so I went into a T-Mobile store at 12 PM EST September 12. Their systems were down, so they called me at 7 PM EST to place the order.
- I e-Signed the EIP and received two emails, a copy of the signed EIP and terms, and another email saying, 'Your order is pending... Your items should be arriving shortly.'
- I haven't received and email or text since then with any status update.
- I put in my order number and zip online, while logged in, and it says, 'We are sorry, we are unable to retrieve your order status at this time, please try again later.'
- T-Mobile customer service for businesses, really friendly people, but they can't seem to find my order status. One found it under the EIP page, but I couldn't find it.
- I emailed a guy at the store after sending him the order pending and EIP signed agreement, and he responded with: 'your order is still intact and pending to convert to shipped, we will keep an eye but expect your product to come through. Sorry for the delay and thank your for your business with TMobile.'
- I asked if the order was goofed on their end, and he responded: 'That was done on everyones account due to the pending order fulfillment with Apple. I did confirm and your order is still good.'
- Then I come onto this page and it appears everyone got some sort of email or text saying their orders' status is either shipped, backordered, etc. Again, I haven't received an email or text, at all, saying the iPhone 6 was backordered, etc.
Any thoughts at all? I hear that model is now 4-6 weeks backordered. I wonder if the system didn't register my e-signature? I double-checked the email and it's there.
Thanks, everyone! And Happy iPhone Day!