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T-Mobile.com preorder thread

APPLE-IFIED said:
Try going to the Track Tab of UPS.com then search by reference and enter your cell number. That's how I found my details. T-Mobile still hasn't been updated. They have really dropped the ball on this whole pre-order even a week after their first mistake!
Click to expand...

That's very helpful, thanks. I hadn't received a tracking number yet from T-Mobile but doing that I can see that my phone is out for delivery. Now if it was only going to me directly instead of an address across the country (family plan, account billing address is not mine), that'd be more exciting. Instead I'll wait until sometime next week when it gets shipped to me for real. :)

I can wait, I don't have to have the phone this very second.
 
T-Mobile is something else. I'm at Starbucks about 2 miles from my house, I call Robobitch and I get the same thing "order processing but not yet available for shipment". I open Safari to get some work done and I see the order status page is there from earlier this morning. I refresh it just for kicks and it reads SHIPPED and there's a goddamn UPS tracking number. I click the UPS tracking number and it's on vehicle for delivery!

I practically sprinted back to my house and now I'm waiting on UPS to arrive.

BTW I ordered a 64GB Gold iPhone 6 9/12 by phone at around 7:45AM ET. I'm upgrading my line, but I'm not a JUMP subscriber. I never received an email or text stating my phone was coming today either.
 
A new hope!

Hey guys,

So I figured I'll chime in and give you guys what happened to my order. This should give you guys some hope.

Ordered an iPhone 6 128 GB (gold) and an iPhone 6 64 GB (Gold) on Friday morning 7.45 am ET. Got the EIP email and signed it the same day. Non-Jump customer.

Jump prioritization thing happened and called to check when I will get my phone on Saturday. They said it should ship on 19th, I should get it on 20th (free next day upgrade for everyone on the preorder).

Checked the status of the order again on Tuesday and they said I should get mine on the 19th. They 'verified' it and everything.

Got the text message/email on Wednesday night saying wait 1-2 business days for order update. Called again to get an update and after long convos, found out they have no idea where my phone is but they know it is being processed.

I should point out that I have never been able to check the order status for this specific order online and thats why I kept calling.

I didnt find out about the robolady on the phone until yesterday evening so I tried her a few times and every time I heard "order is being processed but not yet ready for shipment."

I checked UPS reference tracking several times over the last two days and got nothing.

My credit card was charged on the 16th for the downpayment amount for approx. $450.

When I had my peace with the fact that I'm probably not gonna get my phone until next week or probably a few weeks from now, I receive an email from UPS My Choice this morning.

Package scheduled for delivery tomorrow!

I called robolady again to see what she says and still got the "order is being processed but not yet ready for shipping" message.

I would say the best way to know whats happening with your order right now is to sign up for UPS my choice since T-Mobile's system is screwed up.

Hang in there!
 
Well I went to my local store and was able to get a 64gb space gray iPhone 6. Some family was waiting for the iPhone 6 plus since midnight and they didn't have none. They got zero iPhone 6 plus.only limited amount of iPhone 6. I was 8 in line.!!!! :)
 
Has anyone who ordered a iPhone 6+ 128gb. Gotten charged and got any ups info so far?? Who ordered Friday 9/12??

This sucks. I got nothing but texts saying it's coming today.
 
Turshi said:
Has anyone who ordered a iPhone 6+ 128gb. Gotten charged and got any ups info so far?? Who ordered Friday 9/12??

This sucks. I got nothing but texts saying it's coming today.
Click to expand...


I did and I have a shipping label. Just no further progress since this morning
 
Drumsforjs said:
Well I went to my local store and was able to get a 64gb space gray iPhone 6. Some family was waiting for the iPhone 6 plus since midnight and they didn't have none. They got zero iPhone 6 plus.only limited amount of iPhone 6. I was 8 in line.!!!! :)
Click to expand...

I refuse to put my family through that ordeal. It was made clear the TMO stores would not carry the Plus for launch. Even if they did it would be very very limited.
 
APPLE-IFIED said:
Try going to the Track Tab of UPS.com then search by reference and enter your cell number. That's how I found my details. T-Mobile still hasn't been updated. They have really dropped the ball on this whole pre-order even a week after their first mistake!
Click to expand...

haha ive been checking UPS every 10 mins lol, I also tried to sign up for my choice, but for some reason my address is recognized as commercial so it wont let me

ordered 9/12/2014 10.52am
6+ 64gb grey
payment posted 9/16 or 9/17
online, used jump, signed EIP right then and there
email, text with 9/19 delivery, backordered on tm site

icing on the cake by friend had his tracking number from verizon since wednesday
 
sammykeys said:
haha ive been checking UPS every 10 mins lol, I also tried to sign up for my choice, but for some reason my address is recognized as commercial so it wont let me

ordered 9/12/2014 10.52am
6+ 64gb grey
payment posted 9/16 or 9/17
online, used jump, signed EIP right then and there
email, text with 9/19 delivery, backordered on tm site

icing on the cake by friend had his tracking number from verizon since wednesday
Click to expand...

Did you pay for overnight?
 
ysquare said:
I got the text, but no email, order status is still backordered.
But there is a UPS label! Not sure if it is the two iPhone 6+ 64 SPG or my cellspot router!

Package weight is 3.4lbs, too heavy for 2 iphones?
Click to expand...

georgeramosjr said:
I got the same exact status. I paid the $25 for overnight but it says my shipping is ground...,
Click to expand...

ysquare said:
Hopefully it's the iPhone not the router since its shipped from Tmobile Upgrade

BTW I paid $6.99 for the iPhone shipping.
Click to expand...

It's the router.
 
Anybody with the 1-2d get anything? I'm getting the generic run-around from tmobile phone support, twitter, even "the Legere" himself. Pretty much a "we'll let you know when we let you know."

At the very least, I'd like to know why orders taken after mine are arriving today and a ballpark of when I can expect mine.
 
UPS shows nothing still and I have a feeling my day will be spent refreshing tabs and peering out the window willing the UPS guy to materialize at my door.
 
It's official, scored a 128GB Space Gray iPhone 6 from my local T-Mobile store. Going to hold on to it and decide whether to keep it or not when...if my iPhone 6+ of the same size and color arrives.

iPhone 6+ 128GB Space Gray
Ordered at 11:30 am PDT on 9/12
No Charge, No Label, only texts saying it should arrive Friday.
 
Turshi said:
Has anyone who ordered a iPhone 6+ 128gb. Gotten charged and got any ups info so far?? Who ordered Friday 9/12??

This sucks. I got nothing but texts saying it's coming today.
Click to expand...

I haven't gotten charged or anything yet. And I spoke to CS last night and she said I should be getting my phone today. She's doing a follow up call with me today and if I don't get it, IMA LOOOOOSEEEEE IITTTTT!!!!!!!!!!!!!
 
VDubb said:
It's official, scored a 128GB Space Gray iPhone 6 from my local T-Mobile store. Going to hold on to it and decide whether to keep it or not when...if my iPhone 6+ of the same size and color arrives.

iPhone 6+ 128GB Space Gray
Ordered at 11:30 am PDT on 9/12
No Charge, No Label, only texts saying it should arrive Friday.
Click to expand...

I called CS just now and mentioned the same. NO charge. No label. Ordered Friday, got the texts saying it would be here today.

They assure me, "They're shipping so fast, some don't have labels. If you got the text that you'd have it today, you should have it today." Let's hope 'Tim' is right.

I've never heard of something being delivered without a label before...
 
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