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Legere got @tmobilehelp to give me an update. Had both texts saying delivery today but that's not going to happen.
 

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JUMP orderer here who got the 9/22-9/30 text and email about my iPhone 6 Plus 16GB Silver.

If I walked into a T-Mobile retail store this afternoon, what are the odds I could...

- Cancel my iPhone 6 Plus JUMP preorder
AND
- Walk out with an iPhone 6 using JUMP

???

Probably somewhat good.
 
All new yorker, please reply

just curious - anyone from NY get their's delivered?


ya i would like to see the ups history!

any new yorker who received their package already , or waiting for update for shipping arrival this monday, PLEASE POST and Share your UPS history status.
 
i finally got charged within the last 2 hours too :)

otherwise no updates

ordered on 09/13 iph6+ 128 grey
received the text on wed that i would get the phone on friday

robolady still has same message,
your order is processed but nothing avail to ship

Tmobile acct still says Order Status: Preorder

UPS Reference using my phone# has no information
----------

but I'm happy my bank is showing charges

This is what I have too. The crazy thing is the iPhone 6 that I heard nothing about came. Still hoping maybe it 6+ is on another truck.
 
JUMP orderer here who got the 9/22-9/30 text and email about my iPhone 6 Plus 16GB Silver.

If I walked into a T-Mobile retail store this afternoon, what are the odds I could...

- Cancel my iPhone 6 Plus JUMP preorder
AND
- Walk out with an iPhone 6 using JUMP

???


My exact situation. I've been told you CAN do that, but that the JUMP may take up to 72 hours to roll through, so the store may not be able to process it. Total risk. I'm just waiting.
 
JUMP orderer here who got the 9/22-9/30 text and email about my iPhone 6 Plus 16GB Silver.

If I walked into a T-Mobile retail store this afternoon, what are the odds I could...

- Cancel my iPhone 6 Plus JUMP preorder
AND
- Walk out with an iPhone 6 using JUMP

???

Not possible. I just tried that and if you signed the EIP and it was authorized, it can't be done or it would affect your ability to Jump! In the future. Thats what the internal T-Mobile store line said when I tried to do it.
 
Legere got @tmobilehelp to give me an update. Had both texts saying delivery today but that's not going to happen.

I wonder why they sent all these Friday delivery texts out to people if they couldn't honor it. Talk about shooting yourself in the foot while trying to help.
 
JUMP orderer here who got the 9/22-9/30 text and email about my iPhone 6 Plus 16GB Silver.

If I walked into a T-Mobile retail store this afternoon, what are the odds I could...

- Cancel my iPhone 6 Plus JUMP preorder
AND
- Walk out with an iPhone 6 using JUMP

???
From what I've read... 0% since you can't cancel the pre-order.
 
I wonder why they sent all these Friday delivery texts out to people if they couldn't honor it. Talk about shooting yourself in the foot while trying to help.

It's almost guaranteed the texts were bogus and not really tied to anything. They probably queued them up based on what time you originally ordered.
 
Well this is interesting. I just went to Tmobile and bought a phone. Got a call from the Wife and the preordered phone just showed up. No tracking number no nothing. LOL now I got two!!! Ebay here I come!
 
Same here has ur tracking updated ?
mine still says label created ready for UPS

The only update is that it now shows some reference numbers and a scheduled delivery-- status is still "Order Processed: Ready for UPS". No movement yet.
 
Welp, UPS has 6 1/2 more hours to possibly deliver to me. If the plane is already on it's way to the US, it IS possible lol Or if it's already in KY, then it's definitely possible.

Fingers Crossed!
 
I'm beginning to wonder what or who I have to sacrifice to get my phone.

9/12 - iPhone 6+ 128GB Space Grey, ordered 8:55am PDT, received signed EIP copy, got e-mail confirmation of order
9/17 - Got text saying Friday, got e-mail saying Friday, Credit Card was Authorized for the proper amount
9/18 - Got text saying shipping today overnight
9/19 - Still nothing. Site says backorder. UPS My Choice shows nothing from T-Mobile. UPS Track By Reference number says nothing found.

I've spoken with @TmobileHelp via twitter (through Legere), I've spoken with Customer Support via phone, and I've heard so many different stories that I don't know what to believe anymore.

Since the beginning this has been a nightmare.. I got up at 2:30am on the 12th, kept trying to do a Jump pre-order (spoke to customer service at 5:30am, was told to wait on Site or go to Store), at 8:50 when JUMP finally started working placed order immediately.

I love my T-Mobile phone service (I get 50+/30+ LTE here), just not very happy with the customer service right now. I've lost way to much time and sleep over this. I joined T-Mobile about 10-11 months ago and as much as I hated Sprint and AT&T, never had this kind of experience on a pre-order before.
 
Well this is interesting. I just went to Tmobile and bought a phone. Got a call from the Wife and the preordered phone just showed up. No tracking number no nothing. LOL now I got two!!! Ebay here I come!

Don't be a scalper. Karma.
 
Looks like they're paying for AM delivery. With all the **** that's gone down, T-Mobile is trying to make it right as much as possible. Gotta give 'em credit where credit is due.

Looking at UPS.com, it looks like AM delivery is part of Next Day Air depending on location. Hmmm…. what are the odds they actually show up by 10:30 :p
 
I lost all hope because, my ups shows nothing when i put the reference up there, tmobile says pre order on status still even though one has been delivered, and 3 no charge in the bank, plus they even text me telling my iphone 6 was delivered.
 
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