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T-Mobile.com preorder thread
- Thread starter utahman130
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I know man, came home early ..Some of my co-workers came in to work an hour late with brand new iPhone 6's
apparently lines weren't as bad here in the Baltimore area, particularly with Sprint.
Spoke to a T-moblile agent. Told her I have 2 text messages claiming a friday delivery, no email, no tracking info etc. She said that this is happening to quite a few people and if I got the text message for friday I WILL get the phone on friday. Apparently they upgraded a lot of the folks who ordered early to next day delivery in order to get them an iPhone by friday.
No UPS track using the reference information and she said that this is due to the volume so I may not get any tracking information today and still get the phone.
Don't know how accurate this information is but I guess hope still remains
Sane with me but I doubt it. Hopefully though
128GB Gold.
While I admit reading this forum a bit lately, I wasn't stressing about when I'd get it. I initially saw the 25th as my delivery date, so anything sooner was merely a bonus.
I'm just joshing you bro. Congrats! The main thing I want is for mine to be flawless in its construction. Cus get ready for a million "it's got a yellow screen, or its got scratches" on it threads. I hope I don't end up in that camp. This camp is all about waiting. Thats it.
For anyone that did receive this email, did it help you with the status of your order or even receiving it quicker?
(I sent an email to John Legere on September 18th)
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Standard ***** that has been communicated to most of us by someone at some point .. Its not like there are teams of directors working at delivering my iPhone to me on time .
thought i'd give an update: i have a tracking number! i ordered two gold 16gb 6s on the 13th at 7:20 pm, new customer, no charges or emails or texts and robolady (ahem) said "backordered" until last night, at which time she changed to "processing but not yet ready for shipment." interestingly, i found out about my tracking via tmobile.com/orderstatus which has been otherwise lacking in updates. ordered regular ground shipping but i was evidently upgraded to next-day air, so i'll receive my phones on monday!
Tell us more-- color, capacity, what time you ordered on what day and whether it was a jump order
I ordered this on 09/13 around 3pm as a JUmp customer upgrade for Iphone 6+ 64 gb T-mobile. Yesterday when had word with CS they said it could be 4-6 weeks and I was so pissed off.
Today when i was out for Lunch i reached out apple iphone store and they said u can have same phone today i was like great let me cancel the order with t-mobile and when i login to chat with them to cancel it they said don't accept it today when that is delivered and it would be cancelled and i was surprised and he gave me tracking number too.
I was surprised but happy and after 1 hour it was delivered home..lolol but still my wife's same phone in Gold color is pending.???
Hope this helps everyone
For anyone that did receive this email, did it help you with the status of your order or even receiving it quicker?
(I sent an email to John Legere on September 18th)
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I'm about to write him an email. Is the address john.legere@t-mobile.com?
Still sitting out in the cold here too. @tmobilehelp had me DM my info to them, only for them to give me generic "we'll update you when it ships" messages. I took my complaint to Legere, which only cause @tmobilehelp to loop back again with the same non-info. They then randomly told me my order was CANCELED - when I freaked out, they then came back and said that they were mistaken, that it was still backordered and the same "we'll update you when it ships" kind of message. I am just sick and angry seeing people who ordered after me getting theirs first (I'm happy for them though). Never more, Tmobile - I will never recommend you to another friend or family member.
Also on that list. Nothing to indicate I'll even receive my phone this month.
you do realize how many people have been asking him for individual help right do you really think he's just sitting at home waiting around for only your number? i'm sure he, or someone, will contact you, you are one of literally millions of the same.
For anyone that did receive this email, did it help you with the status of your order or even receiving it quicker?
(I sent an email to John Legere on September 18th)
Image
At least you got that much from him - I wrote him an email and haven't heard anything back. Via twitter, all he did was hand me to @tmobilehelp, who have been patient, nice, but completely devoid of real info (including mistakenly telling me my order was canceled).
I'd love to have a team of magical magenta unicorn directors working on my order, lol
