Yeah... i'm giving it one more hour (it's 7pm EST at the moment), until I mentally give up for today. Tomorrow would be nice too. And I'm sure if I don't get it tomorrow... Monday would look promising as well. hahahaha
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T-Mobile.com preorder thread
- Thread starter utahman130
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Yeah... i'm giving it one more hour (it's 7pm EST at the moment), until I mentally give up for today. Tomorrow would be nice too. And I'm sure if I don't get it tomorrow... Monday would look promising as well. hahahaha
I ordered an iPhone 6 +128 GB space gray on the preorder day of September 12th at 11am. Not received any information yet or been charged.
I think it was actually competing technologies, most of the rest of the world uses GSM and mostly always have. GSM by it's nature supports slightly better battery life and it's easier to switch networks by just popping a SIM in.
I remember reading a Wiki on this awhile ago, now I have to go refresh my brain
I don't know of anyone from AZ that received their phones today. Even the TMobile stores were either empty or had just a few of one particular model. Most of the people that have posted from the Phoenix area have had no updates outside of the "1-2 days" email.
I ordered on the 12th, and I didn't get mine today, and no indication I'll get it next week
San diego here. No updates via text or email. new customer. 3 phones (regular old 6's). Status page says being processed. nothing on ups my choice. Robolady is stating being processed since the 16th. I was charged on the 16th as well.
Received a call, but not very happy
I emailed the CEO and expressed my displeasure at this fiasco and explained all the problems I have had over the last year since I switched form Verizon. Bottom line is the assistant who called me back gave me a 6.99 refund.
I was pleasantly surprised at the call though.
Not happy, I have had so many issues, I spend $300 a month with T-Mobile and have never asked for anything free.
I was with Verizon for 13 years and it is looking like i made a terrible decision switching over. i have emailed them back and will see if they will do anything to show good will.
I emailed the CEO and expressed my displeasure at this fiasco and explained all the problems I have had over the last year since I switched form Verizon. Bottom line is the assistant who called me back gave me a 6.99 refund.
I was pleasantly surprised at the call though.
Not happy, I have had so many issues, I spend $300 a month with T-Mobile and have never asked for anything free.
I was with Verizon for 13 years and it is looking like i made a terrible decision switching over. i have emailed them back and will see if they will do anything to show good will.
I was charged yesterday and I didnt get a tracking number , Last text I got said that when it's delivered I would be notified. So now I dont know whats next.
about to blow my brains out...
am currently on hold with them, this idiot is trying to tell me that i will not be getting my phone for 6 weeks from the pre-order date now!
keep in mind i received the delivery text/email message saying delivery for today was a go and i ordered on 9/12 at 6:15 am for a 6 Plus Silver 64GB and was charged for the phone on wednesday.
he is saying that all 6 Plus iPhones 64 GB and above are on backorder for 6 weeks from the 9/12 date no matter what even though i told him several people on this forum have gotten that same device delivered today with and without a tracking number.
i just threatened to cancel my service and want to speak to someone higher up and am currently on hold with the loyalty department.
don't even know what to say right now...
i thought it was only jump and 9/12 orders that were upgraded to overnight? then again that's one of many competing pieces of information :/
Same here. Hoping for Monday. Space Grey 128gb 6+. Got charged today. No update to order page or UPS tracking by reference.
Canceled
Well I guess I'm not a new T-Mobile customer after all. Order canceled without explanation, 4-6 weeks before a new phone will be shipped if I recorder now, no keeping my early AM place in line. Just a nice FU from customer support. Thanks!
Perfectly executed failure TMobile, it takes planning to be so effective! I was wondering how anyone could possible keep me from leaving Verizon. Little did I know it would be their most promising competitor.
I hope people don't fall for that reorder/backorder crap (plus new credit check). In 4-6 weeks you will have been able to either walk into a store and buy a phone, or got it off the Apple site. Literally no reason to reinstate the order...
...or be a customer for that matter.
Well I guess I'm not a new T-Mobile customer after all. Order canceled without explanation, 4-6 weeks before a new phone will be shipped if I recorder now, no keeping my early AM place in line. Just a nice FU from customer support. Thanks!
Perfectly executed failure TMobile, it takes planning to be so effective! I was wondering how anyone could possible keep me from leaving Verizon. Little did I know it would be their most promising competitor.
I hope people don't fall for that reorder/backorder crap (plus new credit check). In 4-6 weeks you will have been able to either walk into a store and buy a phone, or got it off the Apple site. Literally no reason to reinstate the order...
...or be a customer for that matter.
When I re-ordered this morning I was told I would have my phones on the 19th. Granted they are standard 6's. That makes me at least think that there is a healthy stock of phones, just not the 6+.
Again, I am just holding out hope that there is just a backlog and phones are in the process of packaging and being shipped.
Again, I am just holding out hope that there is just a backlog and phones are in the process of packaging and being shipped.
In the same boat and have currently been on hold for 1 hr and 20 minutes. THIS IS RIDICULOUS !!!
For every saying to 'calm down', no one is having a stroke over this. However, people PLAN things around this. Like selling old iPhones, transferring service, LEAVING THE COUNTRY, and various other reasons. When they are given info they plan around it.
The problem with the Pre-order from T-Mobile was the fact that it could ONLY be done at T-Mobile and its website unless you wanted to buy outright from Apple. If I wanted an AT&T iPhone I had several routes to go to obtaining on while with T-mobile I had only 1.
Pair this fiasco along with the garbage that the top management handed out to the poor CSR to give out, I now know why they charge so much less than AT&T.
The problem with the Pre-order from T-Mobile was the fact that it could ONLY be done at T-Mobile and its website unless you wanted to buy outright from Apple. If I wanted an AT&T iPhone I had several routes to go to obtaining on while with T-mobile I had only 1.
Pair this fiasco along with the garbage that the top management handed out to the poor CSR to give out, I now know why they charge so much less than AT&T.
This.
I spent an hour this morning trying to fix my 2 step authentication for my University's login because I wiped my current device expecting to send it in this week for JUMP!.