Just spoke to a rep who said nobody will receive the phones on 9/19. Whatever method you chose will began after Friday 9/19. Hopefully this is ********
Question. Anyone that pre ordered an iPhone 6 with out using JUMP! does your order number start with a letter? Example: S000123456
You know what would be fair? Letting the Jump! folks who were able to get an order through on Friday get priority. The system was fixed on Friday, right?
But there is no reason that folks who ordered today and will order tomorrow via Jump! should get priority over ANYONE who ordered on Friday. That's what peeves me the most.
All we have to do is look at the churn rate and the rate at which they are adding new subscribers. New additions far exceed those leaving the carrier and they could still offer account credit to compensate those who couldn't place an order. The reality is most won't leave just because of this incident, especially if previous experience with T-mobile was positive. New customers are, I think, far more likely to turn away because of the bad first impression and the comments here prove it.
Mine is only numbers. New to TMO from VZN
Is there reason to believe that this is not being processed?
I've called t-mobile on 3 separate occasions, and the reps have assured me every time that my order is being processed that the system is just behind.
The automated system never can "find" my order and the order tracking page has not shown any activity since the order was placed. My card has a pending charge for the amt due.
Is there reason to believe that this is not being processed?
I've called t-mobile on 3 separate occasions, and the reps have assured me every time that my order is being processed that the system is just behind.
The automated system never can "find" my order and the order tracking page has not shown any activity since the order was placed. My card has a pending charge for the amt due.
Armand, you may want to black out your personal info, brah.
edit: nevermind lol
Is there reason to believe that this is not being processed?
I've called t-mobile on 3 separate occasions, and the reps have assured me every time that my order is being processed that the system is just behind.
The automated system never can "find" my order and the order tracking page has not shown any activity since the order was placed. My card has a pending charge for the amt due.
Just to add to the dramaz,
I preordered with Jump online and my order number stars with S000
Is there reason to believe that this is not being processed?
I've called t-mobile on 3 separate occasions, and the reps have assured me every time that my order is being processed that the system is just behind.
The automated system never can "find" my order and the order tracking page has not shown any activity since the order was placed. My card has a pending charge for the amt due.
Order placed is what happens when you first all in your order, right? Then does it go to processing, then shipped?
I got the same.. when I called the number it said backordered. My card has temp authorization for the amount due.
Order placed is what happens when you first all in your order, right? Then does it go to processing, then shipped?
----------
Ok, so my order says "processing" and "Pending shipment", so that means it's good to go for shipping, right? Why don't I have a estimated delivery date then?
Order placed is what happens when you first all in your order, right? Then does it go to processing, then shipped?
----------
Ok, so my order says "processing" and "Pending shipment", so that means it's good to go for shipping, right? Why don't I have a estimated delivery date then?
I believe so. My order so far has been: "Order placed" -> "Order Processing" -> "Backordered" for 15th delivery with UPS Expedited.