T-Mobile.com preorder thread

[Disciple2123]

Update!!!!!

Tmobile just sent me a text message saying "your ****ed! your never gonna get your phone" LMFAO! i hate tmobile!

 

[Jwills1218]

Im curious, who has received bill credits from tmobile? How much?

 

[destroyed22]

Got a call back from tmobile exec team, iphones mainly 6+ are backdated upto 6 weeks max, they are in really high demand due to the amount of orders they have gotten

 

[Disciple2123]

Got a call back from tmobile exec team, iphones mainly 6+ are backdated upto 6 weeks max, they are in really high demand due to the amount of orders they have gotten

You know whats funny! you could have called someone up and told them that exact information that they told you! lol

 

[acorntoy]

My order placed on the 19'th changed today from "preordered" to "being processed" although due to the order being placed so late I'm not expecting my 16GB 6+ for a long time

 

[andrewj41]

Got a call back from tmobile exec team, iphones mainly 6+ are backdated upto 6 weeks max, they are in really high demand due to the amount of orders they have gotten

did they say anything about who has priority on the shipments that come in?

 

[Disciple2123]

My order placed on the 19'th changed today from "preordered" to "being processed" although due to the order being placed so late I'm not expecting my 16GB 6+ for a long time

well you'd be surprised! It seems people who ordered really late are getting their phones before us who ordered on the 12th. lol

 

[Itskorbitch!]

So does anyone here have a status similiar to this.

Status: Backordered

Back Ordered 09/13/2014 at 03:07:10 AM
Order Placed 09/12/2014 at 02:09:01 PM

Jump Upgrade With EIP.

Iphone 6 Plus 64gb Space Gray.

yupp :C

 

[eekcat]

You know whats funny! you could have called someone up and told them that exact information that they told you! lol

Lol, we should just set up support answers for each other. Have a giant spinning wheel of:

"Backordered, we'll let you know when it ships - it's a priority!"
"Oh, high volume - it'll be 6 weeks - it's a priority!"
"Your model was so rare, maybe in 4 weeks - it's a priority!"
"We're trying our best to get you your order - it's a priority."
"Definitely 9/22-9/30, unless it's later - it's a priority."
"F You. - it's a priority"
"F You and the horse you rode in on. Thanks! (oh, and - it's a priority)"

There aren't any unique answers, and it doesn't seem like any tracking info went out to any of us long-suffering customers either...

 

[acorntoy]

well you'd be surprised! It seems people who ordered really late are getting their phones before us who ordered on the 12th. lol

Well I certainly wouldn't be complaining but that's a bit shady.


Went in on the 12'th and reserved a phone at my store the person put me down on a list, went in on the 19'th was told I was lying to them the list they put me on never existed and I would have to wait 6-8 weeks for my phone.

 

[destroyed22]

did they say anything about who has priority on the shipments that come in?

Quote from the email i got "*Our fulfillment center is *filling the orders in the priority in which they were received.

The only other factor I would consider is the EIP signature, and when it was sent back. As we are not able to process orders until those are received back."

Thats the best answer i got

 

[Brocksley]

Ordered my silver 64g plus instore on the 20th. Order status says pending shipment as of today.

 

[Cheyenne15]

Got a call back from tmobile exec team, iphones mainly 6+ are backdated upto 6 weeks max, they are in really high demand due to the amount of orders they have gotten

when was your order placed?

 

[Disciple2123]

Ive been thinking and I'm not hating on those who used Jump to order but i think only those who ordered with Jump on the first day of preordered should be prioritized at this point because they've ****ed this up so long that if they give everyone up to the 14th priority over someone like me who took the time out to order so damn early that **** just isn't fair considering people have already been put ahead of me who didn't have Jump and now when phones become available Jump folks all the way thru the 14th will also! thats what i call ********!!!!!

 

[jayfonzerrelli]

So does anyone here have a status similiar to this.

Status: Backordered

Back Ordered 09/13/2014 at 03:07:10 AM
Order Placed 09/12/2014 at 02:09:01 PM

Jump Upgrade With EIP.

Iphone 6 Plus 64gb Space Gray.

Same for me except I ordered a few minutes before you. No word except for that text and email 9/22-9/30

 

[MVPinFLA]

I got my 6+ and am restoring it from the backup. I love the size. I hope everyone gets their phones soon. Enjoy!

 

[Exfex21]

So does anyone here have a status similiar to this.

Status: Backordered

Back Ordered 09/13/2014 at 03:07:10 AM
Order Placed 09/12/2014 at 02:09:01 PM

Jump Upgrade With EIP.

Iphone 6 Plus 64gb Space Gray.

exactly as you my friend....


wtf huh?


Order history
Back Ordered 09/13/2014 at 03:06:50 AM
Order Placed 09/12/2014 at 02:02:16 PM

 

[Cheyenne15]

Same for me except I ordered a few minutes before you. No word except for that text and email 9/22-9/30

This could mean nothing but just got a tweet.

Do you know if the 9/22 - 9/30 text message people will still receive them in this time frame?
2m
T-Mobile USA
Yes you will be notified any day now when your device has been shipped. We'll send you a message once it's on the delivery truck! *JSP
40s


This could mean nothing but hopefully it is true

 

[One Cool Cat]

It'll come tomorrow guys, r-right?

 

[destroyed22]

when was your order placed?

9/12 7:03pm

 

[Samuelmorgan]

Ugh. UPS just rang the bell.



It was about 15 boxes for my partner. No new iPhone.

 

[xmastacrackax]

Ugh. UPS just rang the bell.



It was about 15 boxes for my partner. No new iPhone.

Open every box. its gotta be there.

 

[Disciple2123]

Lol, we should just set up support answers for each other. Have a giant spinning wheel of:

"Backordered, we'll let you know when it ships - it's a priority!"
"Oh, high volume - it'll be 6 weeks - it's a priority!"
"Your model was so rare, maybe in 4 weeks - it's a priority!"
"We're trying our best to get you your order - it's a priority."
"Definitely 9/22-9/30, unless it's later - it's a priority."
"F You. - it's a priority"
"F You and the horse you rode in on. Thanks! (oh, and - it's a priority)"

There aren't any unique answers, and it doesn't seem like any tracking info went out to any of us long-suffering customers either...

LMFAO! the worse part is they get paid for this!

 

[destroyed22]

Holy **** i just got an email for delivery tomorrow

 

[ButchAnton]

I've sent another letter to Mr. Legere today, and also a tweet to hopefully get someone's attention. I doubt I will.

I guess I was a bit too cynical. I did receive a phone call. The content of the phone call was completely useless. No update. No explanation for why others are getting phones of the same configuration with orders placed days after 9/12. No estimates. And the only thing he offered was an $80 credit. Really? TMo can't even be consistent with the credits?

I'm so p***ed at this point, I could chew nails and spit tacks. Why am I even bothering to continue to be a TMo customer?

OK, I'm done venting. Sorry everyone.

The only thing of value that he told me was that 9/12 orders that paid for overnight shipping are systematically being credited back the $24.99.