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The first one may have just been the pre-authorization, which should drop off after about 2-3 days. Then, when the phone is ready to be shipped, T-Mobile charges again for the phone. Did you pay for the device in full? Was the first charge for just one phone?

This is EIP. I just signed up with T-mobile with their Family plan of 4 devices. The first charged was the total amount of EIP+Plan+taxes of four devices... I don't know where the 2nd charges from. They don't know exactly they just said it's related to my order... That's BS! Until now, both 2 charges are still pending or pre-authorized... I don't get it why would they charged me twice? This never happened to me...
 
1. so, if one has the same phone, size, color... does the one that have the 'earlier' backorder date get shipped first? does backordered date indicate priority at all? was it said before? sorry I missed it.

2. are they mainly, shipping (particularly the 16gb's) silvers/grays, I haven't seen too many gold movements lately...

3. where does the Sun rise in TMO land?

4. rate your best carrier experience, A being best and D being worst:
A. Verizon
B. ATT
C. Sprint (never used, but gots to be better than D.
D. T-mobile

5. who is uglier, John Legere or The Predator alien?

please kindly explain, thank you

1. It appears as if the backorder date has a significance. Based on this round of shipments earlier orders were processed first and they moved forward chronologically.

2. I've seen an equal mix of all types of phones. You may not be seeing many of one type of phone simply because it was not popular.

3. Based on this preorder process the sun rises wherever and whenever TMo feels like it ;)

4.
A. Verizon [A]
B. ATT [C]
C. Sprint [F] - STAY AWAY FROM SPRINT
D. T-mobile EDIT: Once their 700Mhz Spectrum goes live (and hopefully the next gen iPhone supports it, T-Mobile may very well get bumped up to A).

5. I'd like to think they are equally handsome :)
 
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1. It appears as if the backorder date has a significance. Based on this round of shipments earlier orders were processed first and they moved forward chronologically.

2. I've seen an equal mix of all types of phones. You may not be seeing many of one type of phone simply because it was not popular.

3. Based on this preorder process the sun rises wherever and whenever TMo feels like it ;)

4.
A. Verizon [A]
B. ATT [C]
C. Sprint [F] - STAY AWAY FROM SPRINT
D. T-mobile

5. I'd like to think they are equally handsome :)


Haha. Yes. Stay FAR AWAY from Sprint. They're worse than Metro
 
Why in the world have I not been charged yet? I called exec to make sure everything on my order was ok (getting paranoid now. :rolleyes:) and was told that everything is fine. He said that it still shows my phone is backordered but they have until the 30th to ship it. :mad:
 
I had 2 T-mobile reps and even 2 Apple employees confirm that Apple offers EIP in their store. So I waited in an hour line only to be told they don't . So I stopped by a T-mobile store and by luck they had one 64 GB black in stock so I took it. My advice would be those that have T-mobile to find a store with an associate that will check stock everyday and follow up with you. You may have better luck that way than waiting for the order you placed.
 
anyone got any shipping information?
i still got backordered status
CC charged today

If yesterday's batch is any indication, we probably won't see shipping info until tonight

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Why in the world have I not been charged yet? I called exec to make sure everything on my order was ok (getting paranoid now. :rolleyes:) and was told that everything is fine. He said that it still shows my phone is backordered but they have until the 30th to ship it. :mad:

Kohkane, keep in mind that people have been shipped their phones without ever being charged at all. You and I ordered around the exact same time and the exact same thing happened to our order (got pushed to early in the morning the next day). Be hopeful!! Still sending good vibes your way!
 
If yesterday's batch is any indication, we probably won't see shipping info until tonight

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Kohkane, keep in mind that people have been shipped their phones without ever being charged at all. You and I ordered around the exact same time and the exact same thing happened to our order (got pushed to early in the morning the next day). Be hopeful!! Still sending good vibes your way!

Thank you, I'm trying everything to be hopefully, it's just hard when everyone is getting updates. :( I know a lot of people yesterday, got charged all day so I'll try and be patient. I just want that tracking number. :p
 
Just got charged today! :)
Ordered on the 12th at 9AM
iPhone 6+ 16GB SG

Order still says not ready to ship :(

T-Mobile is late with updating because I ordered my router on the 23rd and it got delivered to my house today. And on their website it still says pending shipment. And even UPS is late with updating. Still says Order Processed, ready for UPS. Don't give up the hope
 
So with that I bid Tmobile goodbye, they are a ****** company that I will never recommend to anyone. I'm going back to Verizon, yes I may pay more but I get better cell service and don't have to worry about ******** like this.

PS.. that supervisor never called me back, surprise surprise

HA. I just had to send an email to Verizon about crap service in their local corporate store.

My tmo service is as bad as I expected in the data area - part of my town apparently has only marginal 3g and "ok" 2g service - but the voice calls are going thru and rocking, and I rarely need data here in town since I can use wifi.

But i'm kinda frustrated with BOTH of them at the moment!

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T-Mobile is late with updating because I ordered my router on the 23rd and it got delivered to my house today. And on their website it still says pending shipment. And even UPS is late with updating. Still says Order Processed, ready for UPS. Don't give up the hope

Wait, you ordered your router on the 23rd and got it???

We ordered on the 17th and it hasn't even shipped yet.....

:banghead:
 
HA. I just had to send an email to Verizon about crap service in their local corporate store.

My tmo service is as bad as I expected in the data area - part of my town apparently has only marginal 3g and "ok" 2g service - but the voice calls are going thru and rocking, and I rarely need data here in town since I can use wifi.

But i'm kinda frustrated with BOTH of them at the moment!

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Wait, you ordered your router on the 23rd and got it???

We ordered on the 17th and it hasn't even shipped yet.....

:banghead:

Yea. I got next day air saver
 
aJisLFm.jpg


Come on UPS, it's been ready and waiting for you! I keep refreshing, hoping it'll skip to "Out for Delivery" :D:rolleyes:
 
Wait, you ordered your router on the 23rd and got it???

We ordered on the 17th and it hasn't even shipped yet.....

:banghead:

I ordered mine on the 17th and received it earlier this week..... Maybe I just got lucky?! They even bumped my shipping to next day air :|
 
Yea. I got next day air saver
Did you pay for air?

I ordered mine on the 17th and received it earlier this week..... Maybe I just got lucky?! They even bumped my shipping to next day air :|
UGH.

I ordered the router on the 19th and a label was created on the 23rd but nothing since.

Same boat.... well, except label created on the 19th I think.

The guy told me today it had a 2 day period from when it was ordered to being processed, hence the 17th->19th, THEN that started the 10 days until we would get it based on the ground shipping it was coming with.

Except it is on backorder.

Sigh... i'm seriously over dealing with phone companies today.

Time for a brownie.
 
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