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T-Mobile.com preorder thread

Well just got off the phone with an executive customer service rep, and cancelled my 64 GB Space Gray 6+ order placed on 10/5 and replaced it with a 128 GB Space Gray 6+ order because of the shipping time differential. We will see what happens, I bit the bullet and got overnight shipping because I have more money than sense at this point. If only my VZW HTC m7 could have held out for a couple more months before dying, I could have avoided this whole headache.

I am worried now that because everybody realized that the 128 GB may be slightly less supply constrained I'm gonna end up back in the same boat but further down the line!!! We will see in 7-10 business days hehe

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skyyisblack said:
Got a text with a tracking number for my space gray GB 6 last night. Should be here by Tuesday
Click to expand...

Apparently the 64 GB regular 6's are finally moving, I've seen losts of the same posts in the tmobile support thread on their site.
 
I just got this worthless text AGAIN:

Free T-Mobile Msg: Order # S00******* remains a priority for us. We will ship as soon as we get inventory. For shipping estimate check http://t-mo.co/1vEtQZZ


They sent me that once already over a week already
 
Just got an email from Tmo

This is your update on shipping status for order number xxxxxxxxx. We are awaiting more iPhone shipments from Apple, and anticipate shipping your order on or before 11/04/2014. If our shipments from Apple change, then the timing of your expected ship date may also change. We'll let you know as soon as we have any new information. We'll also send weekly updates as we continue to process your order, including an exact shipping date and tracking number. Our goal is to keep you as up-to-date as we can as we continue to work toward getting your order shipped.

Please visit http://explore.t-mobile.com/order-status for order status and estimated delivery timelines.
Sincerely,
The T-Mobile Team
Click to expand...

Like I said before... at this pace, I'll get an iPhone 6s+ before Tmo ships the one I ordered from them....:confused:
 
Yesterday in a fit of frustration, I canceled my 6+ SG 64GB order. I inquired on the availability of the 6+ SG 16GB, they told me 4 to 7 days. I placed a order for that phone. I got charged like 30mins later for the phone and today I got a tracking number... All I can do is laugh about it now. My first order never had ANY movement. My call with my ERT guy should be interesting Monday....
 
It's too bad I don't like any colour besides Silver or I'd change mine so I don't have to wait another month. 11/10 expected ship date for 128gb Silver 6+ :(
 
Just called TMO and the 128GB 6+ SG is 7-10 days. I wanted to cancel my 64GB 6+ SG but the whole cancellation process takes time and there's a chance that the cancellation will not go through. This is what happened when I tried to cancel my 6. Cancellation was denied and phone shipped. I refused the package and still waiting for my refund. There has to be a more efficient way for cancellations.
 
I called on Friday(yesterday) and canceled my order for the 6+ 128gb silver and order a 6+ 128gb space grey. Ive been waiting 3 week for the silver with still no movement or details. The 128 SG has a 7-10 day ship time and the silver is still showing six weeks. I called this morning (Sat) and was told by two reps that my phone is pending shipping and I should be getting it in the next couple of days. Its amazing how this stuff is working out
 
My order was back ordered again last night.......yet it still shows ship on or before 10/17. I ordered a 64gb silver.
 
donafello said:
I called on Friday(yesterday) and canceled my order for the 6+ 128gb silver and order a 6+ 128gb space grey. Ive been waiting 3 week for the silver with still no movement or details. The 128 SG has a 7-10 day ship time and the silver is still showing six weeks. I called this morning (Sat) and was told by two reps that my phone is pending shipping and I should be getting it in the next couple of days. Its amazing how this stuff is working out
Click to expand...

Did you get charged?
 
Got an email update this afternoon that said the same as the last one. My order may not ship until 11/11. I ordered on 9/30 and was told I would have it in 7-10 days, and was told the same by customer care earlier this week.
I sent am email to the CEO last night and got a call back from Liset in the Office of the President. I was in church so she left a message. I called back and got her voicemail, so it looks like we'll be playing phone tag. Oh well. At least I'm getting somewhere. The squeaky wheel gets the grease.
 
Ordered iPhone 6 128GB Space Gray on 10/1. Originally got an email saying phone was anticipated to ship on or before 10/10.

Got this depressing email updated from T-Mobile today:
 

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Just cancelled my 6+ 64GB Space Gray as well and ordered 128GB version. CSR verified 7-10 days and the 64GB 6+ Space Gray was set for mid November shipping time. Yikes!
 
Just got that annoying text as well .. Now I'm wondering if getting the 128gb would have been easier/faster/better
 
Apple is playing us they know the people that wanted the 64 gb will buy the 128gb because of the wAit. The gettin that$$$$
 
I ordered a 128 gb sg on Thursday 10/09 (originally ordered a 64gb sg on 9/17), the 64gb was showing 10/30 for shipping date on explore.t-mobile.com/order-status and the new 128 gb that I ordered, just started showing,
wait for it,
11/21!!!!!!
yup, I don't think 7-10 days for 6 Plus 128 GB SG is correct :( found out about it the hard way.
 
navidb said:
I ordered a 128 gb sg on Thursday 10/09 (originally ordered a 64gb sg on 9/17), the 64gb was showing 10/30 for shipping date on explore.t-mobile.com/order-status and the new 128 gb that I ordered, just started showing,
wait for it,
11/21!!!!!!
yup, I don't think 7-10 days for 6 Plus 128 GB SG is correct :( found out about it the hard way.
Click to expand...

Did call ERT or CSR to confirm?
 
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