LOL! I'm right there with you. Of course my stomach is burning from some suspect nachos at a football game earlier, so since I can't sleep....LOL!
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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:
- Thread starter chino303
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LOL! I'm right there with you. Of course my stomach is burning from some suspect nachos at a football game earlier, so since I can't sleep....LOL!
Brahs, I'm pissed it didn't know about the free memory upgrade for JODers!!!!! WTH?!
Placing my order took exactly 1 hour. Called the business line and got through immediately, but my rep had to have been new. Sweet as she could be, but suuuuuper slow and cautious. The new iPhones weren't showing up on her system even with a refresh. Then she said their system was down for its nightly update (awesome timing). Then when it was up, she didn't know how to do JOD because the only option she saw was regular Jump!
So she called me back after talking to a supervisor. At this point, it's already 3:30. Fortunately finishing out my orders went quickly, but she said something about a downtime form? I should've asked, but her reply would've been a 5 minute spiel and I had to get back to work. Whatever the case, I have 2 order numbers so I think I'm good to go. It isn't like I don't have phones to use in the meantime, but hopefully they come quick!
Contemplating calling back and asking about the free memory upgrade, but knowing TMO that'll somehow mess up my current orders and I'll be pushed to the back of the order line lol.
Placing my order took exactly 1 hour. Called the business line and got through immediately, but my rep had to have been new. Sweet as she could be, but suuuuuper slow and cautious. The new iPhones weren't showing up on her system even with a refresh. Then she said their system was down for its nightly update (awesome timing). Then when it was up, she didn't know how to do JOD because the only option she saw was regular Jump!
So she called me back after talking to a supervisor. At this point, it's already 3:30. Fortunately finishing out my orders went quickly, but she said something about a downtime form? I should've asked, but her reply would've been a 5 minute spiel and I had to get back to work. Whatever the case, I have 2 order numbers so I think I'm good to go. It isn't like I don't have phones to use in the meantime, but hopefully they come quick!
Contemplating calling back and asking about the free memory upgrade, but knowing TMO that'll somehow mess up my current orders and I'll be pushed to the back of the order line lol.
Yeah, I got my order through online while holding for a rep.
Order status currently shows backordered, but hopefully that's just a placeholder till they figure it out.
Order status currently shows backordered, but hopefully that's just a placeholder till they figure it out.
Yeahhhhh. I'm just hard pressed to believe we would get our phones before people who ordered ASAP on Apple's site. Just seems weird.
Something weird just happened. I did an upgrade online, ordered a '6S Rose Gold 64GB' but now order page is showing '6S Silver 128GB' for the same price. Wut.
yeah lady on the phone says every model/size/colour shows as backordered no matter what till they have the inventory actually there. Last year was the same thing. till i got charged and a label made for me specifically it showed backordered.
I actually had my work phone ( Verizon) called in to Customer Service as well. That one took 35 minutes and as SOON as the guy picked up he was ON his game. I hate to be one of "those" guys but the first rep was foreign and sounded completely unconfident. i didn't believe her when she said the systems were updating because there would've been a rain of fire and bloodshed coursing through these boards if propel had gotten similar messages but I wasn't aboit to argue with her at 4am in the morning.
This guy knew his stuff though, he even complimented me on knowing exactly what I wanted, he said that he'd spent 30 minutes with the last customer explaining the difference in Storage lol. Got my order placed through JOD in about 10 minutes and I'm in there!
He didn't give me any promises about getting it on launch but it's cool because I figure with ordering it early and through JOD I should be good for the 25th
That's great and all, but I would take that with a grain of salt. I spoke with a high level executive after emailing John Legere and this is the response I received.
"You will not have to pay another down payment to upgrade like-for-like on the memory variant. If you chose to upgrade to the higher memory variant (16 to 64, or 64 to 128), you’re just paying the difference between the two as you described"
I can't see them giving another $200 credit from 16 to 128 on top of the $200+ credit we got for JOD.
But hey, who knows?! Have a nice night/morning.
My rep let me do it. I was regular jump but I paid off my phone earlier in the day.
Apple's stock is different than the carrier's stock. Each carrier orders a set amount of phones and apple has their own stock. Hence why a phone ordered from Apple's site should come from Apple and one ordered through T-Mo should come from T-Mobile.
You should hang up. I got in immediatelly when it started. And I just called back about 20 minutes ago to ask about the memory upgrade and was only on hold about 10 minutes.
Yeah I was regular Jump, too, but went to JoD over the phone. I'd already paid my phone down to the upgrade eligibility level a few days ago in anticipation of today.
