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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:
- Thread starter chino303
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Called in 2:59 am EST... I don't remember how long I was on hold but the entire call length was 17 minutes. This was SO much better than last year. I'm glad they learned from their mistakes.
6s Plus 128 GB - Space Gray, Jump! 1.0 upgrade, got EIP agreement email, signed that digitally and also got the Pending Order email as well!
Also have to say I've called 3 reps over the last couple days and they were all nothing but in the best spirits and really understanding and helpful. You gotta think hearing the same questions over and over would get really annoying (and I'm sure they are) but they definitely are professional while keeping it light and fun.
EXCELLENT job this year T-Mo, well done!
And good luck and goodnight to everyone!
6s Plus 128 GB - Space Gray, Jump! 1.0 upgrade, got EIP agreement email, signed that digitally and also got the Pending Order email as well!
Also have to say I've called 3 reps over the last couple days and they were all nothing but in the best spirits and really understanding and helpful. You gotta think hearing the same questions over and over would get really annoying (and I'm sure they are) but they definitely are professional while keeping it light and fun.
EXCELLENT job this year T-Mo, well done!
And good luck and goodnight to everyone!
lolol man that first rep I had was definitely off the slow train. She was technically supposed to be calling me back here....that was over 45 min ago. I talked to her at 2:55 and she told me the phones were gonna come with no chargers....and i was like wait arent they all in the boxes...what.. and then said at 2:58 that shes locked out of the system till 3am to go to the store tomorrow. I said wait no its like 2 min away what are you doing mam. And she said she'd call me back..... *crickets* I just called myself at 2:59 and got Amazin'April.
No EIP for me yet though. She did say that could take 4-6 hrs. I did get my confirmation # read to me at least.
For my JoD I had to give a CC # to pay for shipping. It was $24.99 for next day so I paid $6.99 for ground. I can wait. Did everyone else have to choose and pay for shipping for JoD?
For those not trying to use EIP I would most def say use the Apple App, I can still get into it no problem.
Yes! It was so darn loud! LOL! But the reps had the cutest accents (I was clearly talking to people in the South. LOL)!
I think the best part about this is the cute new phone (of course) that I can take to another carrier if my signal doesn't get better (it was way better with Verizon). Score!
Jealous that you've got your emails already! waiting on mine, think I'll go to bed though.
Mine too. She could not have been any slower. It took her 31 minutes to complete my order. All I could think about was how many other people are getting in front of me in line, but I bit my tongue and remained polite. I didn't want to run the risk of her disconnecting me.
After 35 minutes on hold, now on the phone with a rep...
After doing a double-take on the above PSA, I had to make sure it was a real deal with the rep, as I was originally placing 16GB and 64GB models... he confirmed it and bumped all of my devices to 128GB at no additional charge!
Since I have 6/6 Plus all on the $15/$19 JUMP! on Demand, all I got were confirmation numbers and someone will call back within 1-2 days to perform the order.
After doing a double-take on the above PSA, I had to make sure it was a real deal with the rep, as I was originally placing 16GB and 64GB models... he confirmed it and bumped all of my devices to 128GB at no additional charge!
Since I have 6/6 Plus all on the $15/$19 JUMP! on Demand, all I got were confirmation numbers and someone will call back within 1-2 days to perform the order.
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Oh man! The line went silent a couple times while she was checking some things (first told me you can't even do JoD over the phone LOL) and I almost passed out.
Ok not really but my heart started beating fast at having to call back and get in that hold line! LOL! I called at 11:59 and had a rep within about 10 minutes.
I am so annoyed rn... my rep was checking everything when the call just randomly dropped from their end.
Hmmm, nothing from T-Mobile on email yet, but based on when you got yours, I should get something soon. I kind of want to see it in writing before I can slow down and try to sleep.
Same.. I want to sign and know that the order is in and everything is fine before I can go to sleep