Something interesting...
I recently joined t-mobile a week and a half ago. I dropped AT&T and had my iPhone unlocked via a website (legally since purchased before the Jan/2013 ban on unlocking) since AT&T refused to do it for me. Im currently in an area where the majority is 2g but I can get some 3g bars in certain areas.
I recently received a reminder that I had 14 days to add phone insurance to my account, after trying to add it online it referred me to call T-mobile. After 15 minutes of waiting I asked if I was able to add Premium Handset Protection to my iPhone 5 under the BYOP terms. She put me on hold and when she came back she told me yes for $7.79 a month. I added it and asked what the deductible would be, and she didn't know. I didn't want to press my luck so I stopped asking questions and just added the feature.
For the first 24 hours it did not appear on my account, the next day it showed premium handset protection, under my imei number but under phone it showed unknown. While waiting all day for this update to take place (or lack of) I kept checking my t-mobile account. A few minutes ago I noticed an interesting change:
(info changed to protect privacy)
Also included a pic of an iPhone 5 next to info.
Name (999) 999-9999
Apple® iPhone 5
IMEI number: 01-xxxxxx-xxxxxx-0
Premium Handset Protection: Yes
It looks like even though they didn't launch the update today, they have been updating their systems to include iPhone 5. I still have an unknown phone in the main page (not related to insurance) but I have a feeling that will be updated soon. I checked
http://phoneclaim.com/t-mobile/program to see if the deductible was available but it still does not list any Apple products yet. I was told that would change on the 12th. (From a friend that works at t-mobile, he also told me that he heard the update was moved to Monday but couldn't provide anything official.)
I didn't think they would allow this but it seems that they are for new customers. I think a week after official t-mobile iPhone 5 launch Im going to have an accident with my old iP5 and pay the deductible maybe $200 or $300 for the new version. Since its the same model number it shouldn't be a problem.
Just thought I would share this for all of you guys that recently made the switch.
Any thoughts?