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Tap-to-click issues on B9 and 10 (and now Monterey release)

coreyward said:
I just spoke with a senior advisor at Apple where I demonstrated the issue via ScreenShare, provided a CaptureData dump, and did some additional testing an isolation (e.g. when an external keyboard modifier key is pressed, the internal trackpad exhibits the issue, but an external trackpad does not exhibit this issue under any circumstances). Here are a few takeaways:
  1. The advisor I spoke with was not able to find any existing issues, but might be directed to something once the engineering team takes a look at the fully compiled report.
  2. Using the full “click” on the internal trackpad works normally for me. It is only the “tap to click” that has an issue with my configuration. This may or may not be the case for others.
  3. This works with ANY key—e.g. in a text field, press and hold a letter key (e.g. “z”) and quickly tap elsewhere in the field to move the insertion cursor. These taps will be ignored for the first few hundred milliseconds as with modifier keys.
For posterity, I am on an MBP 14" M1 Max running macOS 12.1 and have been experiencing this since I received the computer in early December.
Click to expand...
How has anyone on the Apple Engineering department let this problem exist for so long. (Getting so ridiculous at this point lol)
 
scatopie said:
How has anyone on the Apple Engineering department let this problem exist for so long. (Getting so ridiculous at this point lol)
Click to expand...
A little over a year ago, I had a similarly perplexing issue where Mac Safari couldn't see my iCloud tabs, and vice versa. It was so frustrating, but I connected with Apple in the same way OP has. They create a "profile" on your Mac that can collect data they're usually not privy to, and they ask you to upload that data to them. Then, they ask you to delete the "profile" to protect your privacy. Their engineers evaluate the problem more completely than it could be with simple bug reports, and I was given a fix after several more back and forths. They said it may have affected many Macs, but few users noticed or cared (at that time).

Getting to this level, where the engineers will actually look at your machine's data, is the real trick here. I have come to believe that it's all up to the Support tech you're talking with, and developing a good rapport with them is key to their referring your problem up to the right level. It is very time-intensive for you and them, so it's probably done infrequently
 
I upgraded again to Monterey on my Mac mini M1 with Magic Trackpad.

No more tap to click issues this time, but pinch-to-zoom suddenly stopped working a couple of times, in apps like Adobe Ilustrator and Sketch. Never had this one before.

Also the cursor is still jumpy sometimes.
 
I haven’t read the whole thread, but the issue I see as a 2016 15” MBP user is that if I tap one place then shortly thereafter somewhere else while using an app, the app that was most recently in focus will be flung so that its title bar is under the cursor. My second click could be to a different part of the same app, or me trying to get another app in focus. I’ve only really noticed this with third-party apps. Just had 1Password 7 do it about 25 times while checking against Passwords in System Preferences. No doubt a Monterey problem. I wouldn’t be surprised if we’re dogged with the issue into updates later in the year, or the next major version but I’ll try to be optimistic. So irritating.
 
UFO47 said:
I haven’t read the whole thread, but the issue I see as a 2016 15” MBP user is that if I tap one place then shortly thereafter somewhere else while using an app, the app that was most recently in focus will be flung so that its title bar is under the cursor. My second click could be to a different part of the same app, or me trying to get another app in focus. I’ve only really noticed this with third-party apps. Just had 1Password 7 do it about 25 times while checking against Passwords in System Preferences. No doubt a Monterey problem. I wouldn’t be surprised if we’re dogged with the issue into updates later in the year, or the next major version but I’ll try to be optimistic. So irritating.
Click to expand...
I've also seen this behavior on my 16-inch M1 Pro, but only with the Brave browser and no other app. It's annoying, so I switched back to Firefox which hasn't done this.
 
Logged the tap to click issue with Apple support 22nd December and a senior support agent said they would take on the case, nothing has happened since this call. Chased Apple yesterday, new case and new senior advisor who insisted I reinstall. I had already completed a reinstall so she wanted me to wipe and start over manually. I refused so we set up a partition and installed (via recovery) a new and clean OS which I could choose to boot in to. Tap to click issues straight away. Senior support has no knowledge of this issue :(

Update:

After chasing them support had me screen share to demo the issue and then submit some logs. A couple of hours later 12.2 lands and on further testing I am still having issues.
 
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djalix69 said:
Logged the tap to click issue with Apple support 22nd December and a senior support agent said they would take on the case, nothing has happened since this call. Chased Apple yesterday, new case and new senior advisor who insisted I reinstall. I had already completed a reinstall so she wanted me to wipe and start over manually. I refused so we set up a partition and installed (via recovery) a new and clean OS which I could choose to boot in to. Tap to click issues straight away. Senior support has no knowledge of this issue :(

Update:

After chasing them support had me screen share to demo the issue and then submit some logs. A couple of hours later 12.2 lands and on further testing I am still having issues.
Click to expand...
Apple reached out and another testing / logging session with Support this evening.
 
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I kinda have to chuckle because things are getting worse and worse in the new betas.

SHIFT/CMD + tap and pinch to zoom are still broken as before.

Since 12.2, the speakers started randomly crackling up when watching youtube videos.

And now in 12.3 "The file can't be found." dialogs will take up your desktop if you put your laptop into sleep:
https://www.reddit.com/r/MacOSBeta/comments/jc9ahp

EDIT: Also, since 12.3, switching to input methods may cause the entire system to lock up for up to 60 seconds. shrug
 
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Still not fixed in 12.3 beta (CMD + tap to click). This is getting so annoying - what's with Apple???
 
Sold my MBP14“ because of this tap to click issue again. The shop support just told me its a known problem. That means they‘re collecting the cases and doing…nothing as it seems. Every MBP14“ has this issue. I tried the macs in the shop and there was all the time this problem. Its crazy annoying and i am wondering if its a hardware problem.
 
  • Wow
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After 1.5 hours on the phone with apple support, he confirmed that Apple is aware of the issue and that it is "under review".

Running 12.2 (21D49) on a 14-in mbp.
 
djalix69 said:
Apple reached out and another testing / logging session with Support this evening.
Click to expand...
Had a scheduled call with Apple today. After the last session the "engineers" have looked at my logs and wanted to complete further testing, perfect.... by removing Paralells and other apps and then testing! I reminded the support agent that we had already tested within a clean partition with a default OS installation, no additional configuration changes or apps installed. The agent paused and then said he would feed the information back to the engineers and that it would take approx 3 days for a response on how they would like to proceed. A complete joke.
 
For me, the problem appeared after upgrading to 12.2. System is just ignoring clicks randomly (+ some mouse movements). Tried to replace mouse, hub - no difference. Could be that they broken plain mouse support trying to fix famous bluetooth battery drain problem (which seemed to result from buggy interrogation of bluetooth mouse devices)?

Quality of iOS 15.x and masOS 12.x is so terrible! Worst versions as far as I remember.
 
Hi everyone, I have a MacBook Air (M1, 2020).
After updating to 12.1 the trackpad works better, but not in all programs, I found this explanation from one developer, maybe this information will be helpful in solving the global problem:
Tap to click not always detected on macOS 12
macOS 12 was released with a serious bug that made the "tap to click" trackpad functionality unusable on many devices.

Version 12.1 mostly fixed the bug for native Cocoa apps, but web apps and Electron apps that rely on pointer events are still affected by it.

Since this issue was ignored by Apple for so long, I might need to look for some workarounds. For example, to get the correct pressure and buttons values I could use the following code:

let pressure = (pointerEvent.pointerType === "mouse" && pointerEvent.pressure === 0) ? 0.5 : pointerEvent.pressure;
let buttons = (pointerEvent.pointerType === "mouse" && pointerEvent.buttons === 0) : 1 : pointerEvent.buttons;
Also, lostpointercapture and pointercancel events are not dispatched when pointerEvent.pressure is 0, I’m not really sure how to work around this without major refactoring.
 
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