I too had my iPhone 4 replaced and not had the problem since. The click of the home button when pressed feels different to the faulty one, which is something I noticed when comaring to my 3G. But then thought it was beacuse it was a different mode.
But obviously not
Well, just had my Genius appointment, and I was offered a replacement the second I told the girl what the home button was doing.
Main points she told me:
1. It is very common, especially since 4.2.
2. It does not affect all handsets.
3. Some handsets in store display this behaviour and Apple are aware of that.
4. Customers with the issue are being offered a replacement iPhone 4 as replacing just the home button is not an option.
5. There IS a chance the replacement could have the same issue.
This iPhone 4 I have now, which I am posting on as I travel home from work, is working flawlessly. Not a single glitch when using multitasking or the home button in general. My replacement is on 4.1, where it will remain for the foreseeable future.
Interestingly though, I was not asked to demonstrate the issue, it was only discussed. However, given how common she said the complaint was, a replacement was her suggestion (I didn't push nor hint at a replacement) as she acknowledges it hampers use of the phone as intended.
Hope this info helps.
I have the same thought as you do. I don't want to get a phone with more issues. And in my country, we don't have an Apple Store. I have to go to the telco center and I am not sure how open they are with replacement. What if they give me a refurb.Thanks for the update. Point 1 suggests a software issue and yet point 2 somewhat reinforces the hardware-issue theory; wouldn't a software issue affect every handset? This is such a frustrating and confusing problem.
I'm tempted to get mine replaced but frankly my iPhone otherwise has been flawless (perfect screen, build and no antenna/proximity sensor issues whatsoever) that I feel I'm risking it if I replace it as the replacement may still get this same issue again (right away or down the road) and with my luck I'll probably end up with other issues too that I don't currently have.![]()
So, today I collected my iPhone. It came in black box and the serial starts with 5K. The iOS is 4.1. I think I got a refurb but everything looks ok to me. No scratches or anything. And the Home button (after 30 minutes of using) works fine. Let's see in a week's time.I finally went to my telco (maxis is the name) to report the problem. The guy at maxis said that Apple is willing to do a 1-1 exchange and not a refurb but I have to wait 5 business days. I'll report back.