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Test for rMBP screen manufacturer

Ghosting??

So after reading some posts on here (users with LG screens) relizing later that they had ghosting.. I decided to test for it specifcially since I had not b4. Grey background + plus google homepage + sleep and screen dim set to never > after 20 minutes > cmd H > NO GHOSTING :D
 
RealEyes said:
When would I be leaving my screen on one image for 30 minutes anyhow?
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if you use any application for long periods (very common) then youd get burn in, think about it. i work for hours at a time and palettes, menu bars, images, icons, etc. never move. youd be surprised how long certain images on your screen never move while you are working.

and its being referred to as ghosting on this forum. i know its technically burn in, and no, screensavers wont help if im working in photoshop for an hour and my palettes burn in. burn in hasnt been a major problem since the plasma days. ive never had it on any other monitor or laptop screen in years. and ive left my monitors on for many many hours.

im sorry, but a 1 week old laptop screen on a retina macbook pro shouldnt be having image retention problems, sometimes happening in as short a time as 5 minutes. its a defect.
 
So I called up Apple with my issue (LG screen) to report it, and setup a replacement... and was connected to a senior advisor.

Long story short, he spoke with someone higher up in the engineering department about the issue, and engineering has received enough complaints that they are 'seriously looking into the issue'. I was told to hang on until tomorrow at some point, at which time he will figure out the best method for replacement; but it's looking like they want my machine directly as a sample to figure out the problem.

Either way, if I'm not out of a machine and can easily transfer all my information between the two systems then I'm OK and hope to heck I get a good one. I don't think anyone can claim that image retention after 20-30 minutes of use is normal. If anything, I could see this happening after days and weeks of having the same image in the exact same spot - but not on a brand new machine, with 20-30 minutes testing.

What has been others return experience thus far? Are you just refunding, and ordering another, or are you going through Apple Care?
 
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chorner said:
So I called up Apple with my issue (LG screen) to report it, and setup a replacement... and was connected to a senior advisor.

Long story short, he spoke with someone higher up in the engineering department about the issue, and engineering has received enough complaints that they are 'seriously looking into the issue'. I was told to hang on until tomorrow at some point, at which time he will figure out the best method for replacement; but it's looking like they want my machine directly as a sample to figure out the problem.

Either way, if I'm not out of a machine and can easily transfer all my information between the two systems then I'm OK and hope to heck I get a good one. I don't think anyone can claim that image retention after 20-30 minutes of use is normal. If anything, I could see this happening after days and weeks of having the same image in the exact same spot - but not on a brand new machine, with 20-30 minutes testing.

What has been others return experience thus far? Are you just refunding, and ordering another, or are you going through Apple Care?
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sounds like apple is stockpiling a whole ton of returns just on the screen issue (UI lag and creakiness are separate hah). Let us know what happens
 
swamyg1 said:
Just got my rMBP today, have an LG screen... Looks good to me.
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lawl, I've heard this one before. Give it either a few days or a few weeks (past your 14 days) and it'll come. Again you're not the first to say they don't have the issue and then few days to weeks later you end up having it. It's a problem, get over it. I've gone through 3 LG screens and all have had the issue. Enough complaints are all over the place to show that something is up. I have a few friends with Samsung screens and they don't have the problem.
 
Samsung display

Ordered base model online 7/31 from Apple Store, arrived this morming.

Clean, crisp, classy, and fast. Light and compact compared to 17" MBP Mid-2010. ;=))

Luckily no issues with it yet.
 
3 week old off the rack 512/8gb model here.

Just cracked my LG screen while cleaning the bottom edge with my Ray Ban cloth. Big black lines top to bottom where there was a smudge and the top menu bar is flickering/haloed on the bottom.

Called AppleCare and driving to a Genius Bar two hours away tomorrow. Not happy, this replaced the 13 inch MBP from hell and was a big step in the right direction for my relationship with Apple.
 
finn67 said:
3 week old off the rack 512/8gb model here.

Just cracked my LG screen while cleaning the bottom edge with my Ray Ban cloth. Big black lines top to bottom where there was a smudge and the top menu bar is flickering/haloed on the bottom.

Called AppleCare and driving to a Genius Bar two hours away tomorrow. Not happy, this replaced the 13 inch MBP from hell and was a big step in the right direction for my relationship with Apple.
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oof, not good :(

probably charge about 800 for a replacement panel. sorry man, thats some bad luck right there.
 
finn67 said:
If they pull that on me, AMEX is taking my money back and this life long Mac user is DONE.
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i thought you cracked the screen when you were cleaning it? or did i read it wrong? if you cracked the screen why would they be responsable? or am i misunderstanding the situation?
 
flipnap said:
i thought you cracked the screen when you were cleaning it? or did i read it wrong? if you cracked the screen why would they be responsable? or am i misunderstanding the situation?
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I took the MF cloth around with lighter pressure than I have with any MBP/PB/iBook in the past and it must have cracked. I can't see anything but the screen is FUBAR. Doesn't qualify as damage unless you can't even TOUCH the bezel, which is absurd.
 
finn67 said:
I took the MF cloth around with lighter pressure than I have with any MBP/PB/iBook in the past and it must have cracked. I can't see anything but the screen is FUBAR. Doesn't qualify as damage unless you can't even TOUCH the bezel, which is absurd.
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hmm. i dunno man, one side of me feels really bad for you. but the other side doesnt understand why youd demand your money back and be mad at apple because you cracked your screen. i cleaned mine with 3200 dollars worth of caution and havent had any problems. good luck but go into it humbly and dont be irate with them. As far as i know, apple care isnt supposed to cover that stuff unless it was caused by a manufacturing defect. thats why i bought third party insurance. good luck
 
flipnap said:
hmm. i dunno man, one side of me feels really bad for you. but the other side doesnt understand why youd demand your money back and be mad at apple because you cracked your screen. i cleaned mine with 3200 dollars worth of caution and havent had any problems. good luck but go into it humbly and dont be irate with them. As far as i know, apple care isnt supposed to cover that stuff unless it was caused by a manufacturing defect. thats why i bought third party insurance. good luck
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1) I did too.
2) I am a trained mediator, I won't get irate at them, but I have a reasonable expectation as you likely do too.
3) Thats what AppleCare said.
4) Thank god for AMEX.
 
anyone's screens slightly dim in the bottom corners, especially the right corner?
 
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