99% satisfaction rating is on an Apple commercial.
So are you telling me Apple is putting false information on their commercials? LOL. What planet are you living on.
Apple skews its information. Much like its up to 3 times as fast claims, or its battery life claims.
They could have surveyed 100 people were all but 1 loved their iPhones, and for all we know they could have been users with 64/128 GBs.
Apple constantly skews/hides/puts emphasis on data to make it sound how they want it to sound. I'd much prefer to listen to a third party who are much less likely to do so.