Bummer... too funny, my iPhone 4 got stolen 3 weeks ago and I have actually been using my sons iPod touch until today, was very excited to upgrade and voila! Lol not much of a difference yet,TGFWiFi! Well good luck to you, hopefully they get it all sorted out shortly, until then I guess I will just smile and nod.
Just got things worked out! The self-support website came back up. Talking on the new phone now!
Clint