MJ: Hi, I want to buy the iPhone 4 on Friday, but I hear that Fido stacks contracts, and other carriers don't do this.
Zak joined the incident.
Zak says:
Hello MJ, my name is Zak, and I will be assisting you today. Please allow me a moment to answer your question. Thank you for your patience.
Zak says:
Hello. I believe I understand what you mean when you say ''stack'' and yes you would be able to renew now, even though your agreement only ends in August 2011. However, we are far from the only provider to do this. As far as I understand all providers allow their customers to renew early.
Zak says:
As for us selling the iPhone on Friday we have not yet confirmed it.
MJ says:
From what I understand, Rogers will simply allow to you sign a new contract for 3 years from the signing date. I could understand if Fido wanted to add three years from August 2010, but four years from now is simply ridiculous. Apple releases new phones every year. I wait two years to upgrade. But the contract lengths are 3 years.
Zak says:
I understand. We allow you to renew early and that is a choice you will have to make. You can wait until August 2011 and maybe by then Apple will have released a new iPhone. You do not have to absolutely renew your agreement now if you don't want it lasting 4 years.
MJ says:
I just can't believe there isn't some leeway on this. Now that Apple will be selling unlocked phones, I can just pay a few hundred more to buy one outright and then never sign another carrier contract. I don't think the subsidy on the phone is that great to commit to Fido until 2014.
Zak says:
That is fine, and I respect that point of view. I cannot stop you from doing so.
Zak says:
Unfortunately there is no leeway right now on this, and if you renew when the iPhone 4 is launched you will have close to 4 years on your contract.
MJ says:
OK then. Thanks for your time.
Zak says:
It was my pleasure. Have a nice day.
Zak says:
Thank you MJ for using Fido's Live Chat. Please take a few moments to complete our online survey once you close the chat window and tell us what you think about Fido's Live Chat service. Have a nice day.
Zak