The CANADIAN iPhone thread.....

Ok, so if our market is roughly 1/10th the size of our neighbours to the South, surely the amount of extra phones needed to launch in Canada on June 24th would be negligible... ;)
 
I think it's something to do with common f*cking sense. Our population is 1/12th of America's and less than that of one state (California). The cost of doing business in such a small market means that we're no where near 'priority'.

you remind me of the dude that said Apple and iPhone is a American product and for Americans to enjoy lol
 
Hey there...I'm new here but wanted to share a story I have about my wireless headaches with Rogers.

So I've been with Rogers for 4 years now...been month-to-month for over a year now. Last year before the Iphone3gs came out I was promised this great plan and the phone for $199. Then it came out and they wouldnt honour anything I was told before and wanted to charge me $350 for a hardware upgrade saying that was a deal...and oh I'd have to sign a new contract too.

So 2 weeks ago I got fed up and just said I want the friggin Iphone...so I called and threatened to leave and this is what they said I would get per month $60 included:

Rogers to rogers calling
evenings after 5pm
weekends free
voicemail, call display...that special call display that shows people who arent in your contacts already
unlimited text
350 minutes
1gb of data
unlimited social networking

and oh the iphone 3gs would be $199...I was fine with that.

then the day my phone was to be delivered i heard about iphone 4 and sent back the 3gs...and now i've kept this new plan with data which i cant use on my non-smart phone that i currently have. I got the bill yesterday...voicemail is only free for the first month, no unlimited text...actually no text at all! and no special call display...so my question is...is this a good deal and should i keep paying till i get my iphone 4 or say forget it with rogers and buy the phone outright with apple and go to who ever...and do you think i could get just as good a plan somewhere else or even with rogers when the phone actually comes out?

thanks!
 
Hey there...I'm new here but wanted to share a story I have about my wireless headaches with Rogers.

So I've been with Rogers for 4 years now...been month-to-month for over a year now. Last year before the Iphone3gs came out I was promised this great plan and the phone for $199. Then it came out and they wouldnt honour anything I was told before and wanted to charge me $350 for a hardware upgrade saying that was a deal...and oh I'd have to sign a new contract too.

So 2 weeks ago I got fed up and just said I want the friggin Iphone...so I called and threatened to leave and this is what they said I would get per month $60 included:

Rogers to rogers calling
evenings after 5pm
weekends free
voicemail, call display...that special call display that shows people who arent in your contacts already
unlimited text
350 minutes
1gb of data
unlimited social networking

and oh the iphone 3gs would be $199...I was fine with that.

then the day my phone was to be delivered i heard about iphone 4 and sent back the 3gs...and now i've kept this new plan with data which i cant use on my non-smart phone that i currently have. I got the bill yesterday...voicemail is only free for the first month, no unlimited text...actually no text at all! and no special call display...so my question is...is this a good deal and should i keep paying till i get my iphone 4 or say forget it with rogers and buy the phone outright with apple and go to who ever...and do you think i could get just as good a plan somewhere else or even with rogers when the phone actually comes out?

thanks!

Well I think they took advantage of you.

Firstly, the iPhone doesn't even support that special type of call display you mentioned. (it's called Name Display)

Secondly, the second the new iPhone 4 comes out that will be the phone going for $199 and the 3GS will likely drop down to $99

Also instead of regular voicemail tell them you want visual voicemail. It's more advanced than the regular.

I'd stick with Rogers if they address those concerns because now that you have that knowledge you'll have them right where you want them. You'd never get a plan like that being a new customer anywhere.

After you have this issue settled come back here and let us all know what happened. Or of course if you need anymore advice don't hesitate to ask? This is the Canadian thread after all! lol

PS....most of the time those changes won't take effect until your next billing cycle, unless you request otherwise and want to pay the prorate charges.
 
For what it's worth, Name Display seems to work on my Fido iPhone.

Yeah, Name Display works on the iPhone with Rogers too. The only issue with it was say you received a call from an unknown contact and it showed the "name", later if you went to call history you'd just see a number instead. But sounds like that's been fixed with iOS4
 
I hope that Apple comes up with a 2-line call display which shows Name on the 1st line and Number on the 2nd similar to what other phones do.

I have the iOS 4.0 GM and it still only shows Name if available and not both. Not sure about if the call comes from an "Unknown Name" if it switches and shows number instead.


And I hope that Rogers doesn't force those that have the $30/6gb plan to cough it up after it expires, or something silly similar to what AT&T is doing in the US and not offering Tethering on their $30/Unlimited plan.

But since Rogers has stated that Tethering will remain, I hope they dont remove another feature such as limiting it to HSPA and not HSPA+ network...
I really enjoy having the $30/6gb plan because I get to use my iPhone how I want and not really be bothered with going over the data limit. Each month I hit 5gb easily but that is because I stream music and other things but even if I didn't stream I would touch 2gb without any probs.

Bring on the iPhone4! (in July I hope!)
 
Well I think they took advantage of you.

Firstly, the iPhone doesn't even support that special type of call display you mentioned. (it's called Name Display)

Secondly, the second the new iPhone 4 comes out that will be the phone going for $199 and the 3GS will likely drop down to $99

Also instead of regular voicemail tell them you want visual voicemail. It's more advanced than the regular.

I'd stick with Rogers if they address those concerns because now that you have that knowledge you'll have them right where you want them. You'd never get a plan like that being a new customer anywhere.

After you have this issue settled come back here and let us all know what happened. Or of course if you need anymore advice don't hesitate to ask? This is the Canadian thread after all! lol

PS....most of the time those changes won't take effect until your next billing cycle, unless you request otherwise and want to pay the prorate charges.

Thanks for the help...I am calling tomorrow and I hope there are no problems since I was promised certain things and aren't getting them. Like I don't even know if they can call this a new contract yet if I don't have the phone or the plan that was discussed. Oh and they gave me 3 months unlimited data...thats great but now a month is gone and no smartphone to use it on.

The other question I'm deciding here is...if they say they can't give me any credits or give me all the data stuff starting when I get the phone and to go back to my old plan and risk not getting the current plan...should I just pay the $60 a month for the plan with data that i cant even use and hope the iphone 4g comes here soon?
 
As mentioned I'm with Fido and I'm eligible to upgrade my 3G in a week's time. The rep I spoke with on chat confirmed I can redeem my $80-something Fido reward dollars towards the upgrade price of the phone, activate in-store and pay no activation charge.

Stoked.

I also spoke to a Fido rep on Friday who confirmed that I am eligible to renew my contract and purchase the iPhone4 with my $150 some Fido dollars. I got the iPhone 3G mid August 2008. Can't wait!
 
Yeah, Name Display works on the iPhone with Rogers too. The only issue with it was say you received a call from an unknown contact and it showed the "name", later if you went to call history you'd just see a number instead. But sounds like that's been fixed with iOS4


Thanks for the tip dude! I might actual subscribe to that service again, now that it's going to work with 4.0
 
Anyone know what the Rogers 7.1 carrier update today consisted of (seems at least bell also pushed an update out)? Seems it only pops up with iOS 4 users if you go into the about menu under settings.
 
Anyone know what the Rogers 7.1 carrier update today consisted of (seems at least bell also pushed an update out)? Seems it only pops up with iOS 4 users if you go into the about menu under settings.

I think alot of operators worldwide are pushing the 7.1 update or keeping it at 7.0 for the time being... At least just by what I`ve been reading in other forums/blogs
 
I wonder if I will get the 199/299$ price for the iPhone 4.

I got my iPhone 3G in 2008 of July. But I recently changed my rate plan 2 weeks ago so my contract has been renewed until June 2013. However I was told by rogers that I'm eligible for a hardware upgrade every 2 years.

Does my contract effect this?
 
I wonder if I will get the 199/299$ price for the iPhone 4.

I got my iPhone 3G in 2008 of July. But I recently changed my rate plan 2 weeks ago so my contract has been renewed until June 2013. However I was told by rogers that I'm eligible for a hardware upgrade every 2 years.

Does my contract effect this?
Contract renewals and HUPs are two separate things. You should still be eligible for the upgrade.
 
Yes it is every 2 years for hardware upgrades regardless of how many times you changed your plan. So you will be eligible for a hardware upgrade this year (hopefully soon!).
It usually comes up early, mine said I was eligible a few months ago and my 2 years is not until July 11th...
 
I wonder if I will get the 199/299$ price for the iPhone 4.

I got my iPhone 3G in 2008 of July. But I recently changed my rate plan 2 weeks ago so my contract has been renewed until June 2013. However I was told by rogers that I'm eligible for a hardware upgrade every 2 years.

Does my contract effect this?

Why the heck would Robbers make you sign another contract just for changing your plan around??

Either something is very shady with Rogers, or I'm missing some key piece of info here.

Let us know the details...just don't want to see you get taken by them. :rolleyes:
 
Good morning my Canadian friends (I love having a little forum for us on this site)

Are you all going to jump right into 4.0 as soon as iTunes lets you...or are you going to hang back for a little while and see what happens. Either because you're JB or unlocked or for any other reason?
 
My carrier settings are still 5.0....I do have a jailbroken phone though. I don't know much about the carrier settings honestly. Should these update automatically or do I have to do it manually?
 
My carrier settings are still 5.0....I do have a jailbroken phone though. I don't know much about the carrier settings honestly. Should these update automatically or do I have to do it manually?

Once you update to 4.0....just go into SETTINGS and select GENERAL and then ABOUT...it should then update you automatically.

In the past when you would update to a new firmware via tethered to iTunes, it would then prompt you to install the carrier update.

you should always have the current carrier settings as it optimizes your phones reception and what not with their network.

Hope that helps....
 
I have a 3G iPhone and will upgrade to iOS4 today as soon as I can. I know that I won't be able to multitask, however, I have read that it does make the 3G iPhone a bit quicker which would be great.

As soon as I can get my hands on the iPhone 4, I want to get it.
 
Once you update to 4.0....just go into SETTINGS and select GENERAL and then ABOUT...it should then update you automatically.

In the past when you would update to a new firmware via tethered to iTunes, it would then prompt you to install the carrier update.

you should always have the current carrier settings as it optimizes your phones reception and what not with their network.

Hope that helps....

Thanks, that helps! I haven't updated my firmware in ages due to my jailbreak. Once this iphone 4 business gets going I will figure out what to about the updates.
 
Hey there...I'm new here but wanted to share a story I have about my wireless headaches with Rogers.

So I've been with Rogers for 4 years now...been month-to-month for over a year now. Last year before the Iphone3gs came out I was promised this great plan and the phone for $199. Then it came out and they wouldnt honour anything I was told before and wanted to charge me $350 for a hardware upgrade saying that was a deal...and oh I'd have to sign a new contract too.

So 2 weeks ago I got fed up and just said I want the friggin Iphone...so I called and threatened to leave and this is what they said I would get per month $60 included:

Rogers to rogers calling
evenings after 5pm
weekends free
voicemail, call display...that special call display that shows people who arent in your contacts already
unlimited text
350 minutes
1gb of data
unlimited social networking

and oh the iphone 3gs would be $199...I was fine with that.

then the day my phone was to be delivered i heard about iphone 4 and sent back the 3gs...and now i've kept this new plan with data which i cant use on my non-smart phone that i currently have. I got the bill yesterday...voicemail is only free for the first month, no unlimited text...actually no text at all! and no special call display...so my question is...is this a good deal and should i keep paying till i get my iphone 4 or say forget it with rogers and buy the phone outright with apple and go to who ever...and do you think i could get just as good a plan somewhere else or even with rogers when the phone actually comes out?

thanks!
Typical Typical Robbers. They never ****ing get the credits right and the first month bill is full of surprsises. Thats why when you negotiate a new contract, you should clearly ask 100 times how many credits there are, and for how long the credits will be. Call back, threaten to cancel and talk to retentions, then tell them that they are giving you wrong information and fooling you. Talk about how ridiculously bad you are being treated and that you have to spend so much time calling rogers again and again. Tell them that i can get better deals outside of rogers and talk about the palm pre $30 deal Bell has. you really have to sound like you know what others are offering and are willing to go elsewhere. And tell them that you are being pushed into a 3 year contract that you didnt sign up for and dont be scored to talk to the managers, you will get a better deal out of them, even more so then the retentions people.

and no thats not a good deal if you have to no text, name display, and only one month free voicemail.
Be firm when you call, dont budge and if possible try to get some more credits.

Remember they can apply as many feature credits they want and monthly credits depend on how much your base plan is for. So $25 base plan can have upto $25 monthly credits, not that you will get it but thats what you can get upto

so yea good luck. Your original plan is very decent, try to get some more credits if you can (for the headache they are giving you) if not, then try to get credits applied by calling after a few months or so. That plan would be awesome if you can get it around $45-50 with tax in and have unlimited incoming added on

let us know how it goes

and P.S. rogers, telus, fido all dropped the 3GS prices to $99, $150 already
 
and remember all, if you want to sell your phone, be careful of upgrading your phone to iOS 4. Your iPhone holds a lot more value if its unlockable
 
I have a 3G iPhone and will upgrade to iOS4 today as soon as I can. I know that I won't be able to multitask, however, I have read that it does make the 3G iPhone a bit quicker which would be great.

As soon as I can get my hands on the iPhone 4, I want to get it.

Actually I remember reading somewhere, that if you are jailbroken on 4.0 you can enable multitasking somehow...check it out on google, I'm sure you'll find the info you need if you're interested in doing it.

Let me know if it works.

Thanks.
 
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