So after the pre ordering mayhem on the apple website I ended up with two orders that I was unaware were completed as it crashed before the end and one that I did complete that I never got a confirmation email for and never appeared in my orders list!
Tuesday lunchtime I canceled one of the orders in the list and called apple to see if there third actually had actually processed correctly and cancel that if it had. I was told I had only made two orders and one had already been canceled. I asked if any charge or pre charge had been made on my card and was told no not till around 5 days before the iphone ships.
Just called my credit card company and was told that three pending charges from apple for £499 had been made to my card and whilst one had been declined the other two still stand. Apparently i can't stop the second £499 going through until after its actually gone through and that I would have to make a dispute that could take a few weeks
Im wondering if the second charge is the canceled order and will be retracted in a day or so and the declined charge was my card company saying "hold on, something not right with these amounts". If not and the declined charge is the canceled order I'm left with a £499 charge for an order that doesn't exist in my order list
Anyone in the same boat or have any experience with this type of thing? How long does it normally take to get your money back?