<snip> They're just used to the windows way so it feels easier and .... <snip>
I wouldn't say either way is better, I would just say it works better for how I expect it to work.
This explains some of the complaints made by switchers, but it does NOT apply to the very real complaints about the OS X user interface.
In an unbiased evaluation of a UI, ease of use, user productivity, and eye appeal should be given a lot of weight.
Jimmys approach to OS evaluation seems to directly apply to one facet of the
ease of use factor, and can be easily dealt with by having a positive attitude about acquiring new habits.
IMO productivity is directly related to ease of use in the majority of cases.
In some areas OS X is clearly easier to use: For a keyboard user in Windows there is nothing that approaches OS Xs
opt-cmd to open Spotlight, then typing the first few characters of a files or an applications name and then pressing
ret to open the file or app.
In some areas Windows is clearly easier to use: Restoring an accidentally deleted file in Windows is a single mouse click, while in OS X the deleted file must be moved back to its original location.
Eye appeal is a strictly personal preference. IMO a UI is better if it offers user customization to an extent that most users can build a comfortable working environment.
None of this addresses the OS core, where OS X is clearly better than Windows (XP or Vista) in most areas. Some poor choices were made in the core design of Windows, and for years Microsoft has been working under this handicap and it will most likely be several more years before they are able to bring their product up to Unix standards without breaking existing applications.
